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Diamond Hill Resort Hotel

Turkey Antalya Alanya

1487 reviews

This hotel is situated in the district of Tosmur, just 5 km away from the centre of Alanya. The hotel is situated close to many of the city's most intriguing attractions. A myriad of shopping, dining and entertainment venues can be found nearby. The hotel lies within easy access of convenient public transport links. This charming hotel enjoys a modern design, tempting visitors with the promise of a comfortable, enjoyable stay. The guest rooms are elegantly designed, oozing luxury and comfort. Guests are invited to wine and dine in style, in the hotel's charming restaurants. The hotel also features a spa centre, where guests can enjoy the utmost in relaxation and rejuvenation. This hotel is sure to surpass all expectations.

This hotel is popular! Rated very good by 1487 people on Tripadvisor

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7 Nights All Inclusive

from £451 per person

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Facilities

  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • playground_icon
    Kids play area
  • pool_icon
    Outdoor pool
  • slides_icon
    Water slides
  • wifi_icon
    Wifi

Location

world_map

Alanya, Antalya, Turkey

Address: 07450, Tosmur Kas.Merkez Mah., 11, Alanya / Antalya, Turkey

Phone: 00902425102323

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Reviews

Tripadvisor rating

4

Good

1487 reviews

Cleanliness

Rooms

Value

Sleep Quality

Service

Location

To loud.

Aug 2022 | tantedinie

It is a pretty hotel but very very loud. Early in de morning the music starts, like ear damage, till 23.00. We will not be booking again due to all the hard music and entertainment sounds. It is a pity because the rest is nice. Only the noise is just way, way to much. It is not entertaining but very annoying.

TO EVERYONE THAT ONLY PICK FAULTS WHEN THEY GO AWAY

Aug 2022 | M5519XJbrianl

iv been to the diamond hill 3 times the last time was the end ov April and what i don't like is the bad comments about the place and the staff the staff are polite helpful pool barman really nice the lobby bar staff the same in fact everyone were brilliant if people took time to talk to them instead ov complaining they might enjoy there holiday better I'm back on the 9th ov September for 12 nights and am expecting the Same as iv had everytime iv been really looking forward to going back well done everyone you all work to hard to get criticism one more definitely get a massage ‍♀️ 150 out ov 100

Not at all what we expected

Aug 2022 | natalierB9875FT

There are many factors that make this such a dissapointment although we read the reviews on Trip Advisor before booking. First off all: The Food and Restaurant (Buffet) The food was ok, however, we’d expect more of a variety as Diamond Hill is a big hotel with many people. The food was more than often cold and very blad for our tasting. The meat was good though. The pool buffet had an ok amout of variety, nothing more and nothing less - as you’d expect from a pool buffet. Ice cream was pretty alright. The bars and drinks on the other hand, was not so great. Most of the cocktails they made was either very out watered or tasted bad. We started eating out after an incident that happened at the buffet during dinner. Me and my boyfriend had just gotten food at around 19:30 (Dinner buffet 19:00-21:30). We sat at a table when one of the staff started “yelling” at us for not seeing the red line they just had put up that closed off an area because they wanted to clean it. The buffet was full of people and finding a spot to eat was hard. We didn’t see why they’d have to close off the area but they did and was mad we and other families just wanted to eat in peace. We asked if it wasn’t possible to just eat here as it was full of people and he let us but with a sigh. We sat down and was ready to eat when he stood in a corner with his other coworkers pointing at us, makinf it really uncomfortable sitting there. We ended up moving because him making it uncomfortable, and never ate at the buffet again. Second of all: The rooms The rooms were ok as well , not what i’d call a 5 star room. The blanket was as thin and not the best material. The sink in the bathroom was very dirty and so was the floor. The shower head was moldy. The circulation was horrible, if your neighbors or someone from upstairs flushed it would smell throw up or human feces. The cleaning ladies did change our towels and sheets. However, sometimes the sheets had a yellow stain on them and the floors were never cleaned. Third off all: It’s too far from centrum and taxi is not too cheap The hotel doesn’t not have a lot to offer when it comes to shops, bars and restaurants in the area. So to get to the shops and the real centrum you must either take a bus or taxi. The prices weren’t too bad (ranging from 100-140 lira) but if you plan to shop or explore i’d recommend you get a hotel closer to centrum. Forth of all: The staff What made us rethink our whole experience was the staff not being helpful or kind. As mentioned, there was the staff pointing at us during dinner. However, the staff was in general very passive aggressive not smiling or making us feel welcomed at all. Often times it’s feel like they just wanted you to leave, and it was quite uncomfortable. For instance, when going home we ordered airport transport through the hotel. We were loud and clear that we wanted to be early at the airport and be picked up at 4 P.M. However, at the day of our return date, we waited and waited and asked the staff when our transport would come. He told us he’d be here in 15 minutes which is acceptable so we waited. Now, it had been 15 minutes and we went to check outside if the transport had come, but no. So we asked them again and they shrugged, they told us that it was normal for them to come 15 minutes late and so we just waited a bit more. However, we went to talk to them again and then another staff told us the driver thought we had such good time that he wouldn’t be picking us up before 6 P.M? We don’t know how this was even possible when we saw the message the staff sent 3 days before to the driver to come at 4 P.M, we ended up leaving at around 5 P.M. Honestly, the hotel is ok and I would say I enjoyed the holiday. However, this is NOT a 5 star hotel. The staff were not professional, and the standard of the hotel is hot 5 star.

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