Welcome to The New Thomas Cook
Is Thomas Cook still operating? Absolutely! After the original business collapsed in September 2019, a few committed former employees were determined the legacy of Thomas Cook would find a new life. Two months later, they bought back the Thomas Cook brand along with the inimitable Sunny Heart logo - a symbol of joy and happiness, and an important part of the business’ identity.
Those former employees created a new venture - one that embodies the essence of the man himself but brings it bang up to date with the latest technology.
Our website lets you package your own holiday. You go away when you want, for as long as you want. And with thousands of hotels to choose from and more flight routes and airlines than ever before, your well-deserved getaway can be whatever you want it to be.
Let's book it!Your 24/7 Travel Buddy
You can contact us by phone, chat or the Thomas Cook mobile app - and if you’re on holiday, you can reach us 24/7. Chat to us about anything from ‘which hotels have swim-up rooms?’ to ‘where should we go for the perfect honeymoon?’ You can even ask us to find your holiday for you.
Feel free to tell us what you think of the new Thomas Cook too. Unlike many online travel agents, Thomas Cook prioritises personalised customer experiences and offers strong financial protection for flight-inclusive holidays. Providing the perfect travel experience for every single customer is top priority, so let us know what you want to see on our site so that we can reclaim the title as the UK's most loved name in travel.
Looking for travel inspiration? Explore our blog for expert tips, hidden gems, and dreamy destination guides all in one place.
Let's book it!Thomas Cook's History
The first package holiday, organised by Thomas Cook in 1841, was a 22-mile train journey from Leicester to Loughborough. 500 passengers, many experiencing a steam train for the first time, were greeted by crowds and a brass band upon arrival. Though Cook initially made no profit from these early excursions, he recognised that convenient and accessible travel would encourage more people to "go beyond."
Over the next 33 years, Cook expanded his offerings, taking tourists across the UK and then on to Europe, introducing them to the Swiss Alps, the Colosseum and the joys of devouring a well-curated charcuterie. He even arranged a 222-day world tour called 'China via Egypt', shipping travellers as far as Japan, India and the United States. After his retirement, the company transitioned from a family business in 1928 and subsequently changed ownership five times, including periods under a Belgian train operator, a German bank, and the British government.
Thomas Cook consistently adapted to new transportation methods, from trains and steamships to motor cars and flights, always striving to help people explore the world. He is remembered as a pioneer of trouble-free and convenient package holidays, a legacy that the current Thomas Cook business proudly upholds to this day.
Package holiday dealsWhat sets Thomas Cook apart from other online travel agents?
- Secure Trust Account Model - More layers of financial protection
- ATOL Protection - Safeguarding for package holidays including flights
- ABTA Membership - Travel with complete confidence
- Customer-focused - Your satisfaction comes first
- 24/7 On-Holiday Support - Expert advice is just a tap away
- Book with low deposits - Starting from £39pp*
- Spread the costs - Pay in manageable monthly instalments*
- Last minute package deals - Budget-friendly holiday deals
- Price Match Promise - Same holiday cheaper elsewhere? We’ll refund the difference*
- Package holidays are in our DNA - After all, we invented them!
*T&Cs apply
Get updatesFAQs about Thomas Cook
Who is Thomas Cook?
Thomas Cook is the creator of the travel industry as we know it! Born on 22nd November 1808 in Melbourne (no, not that one - the one in Derbyshire!), he made use of the new-fangled Victorian railways and steamships to arrange the world’s first package holidays. Thomas Cook died on 18th July 1892 but his legacy lives on.
What did Thomas Cook do?
First working as a cabinet maker and then a Baptist evangelist, Thomas Cook found his true calling running trips and tours to all kinds of destinations, from the Swiss Alps to Egypt and beyond. He created the first version of the holiday brochure, published a regular travel journal (The Travellers’ Gazette) and was one of the trailblazers of travellers’ cheques for tourists.
When was Thomas Cook founded?
Thomas Cook the company was founded by Thomas Cook the man in the 19th century - 1841 to be precise. The business started when he organised a group train trip from Leicester to a temperance rally in Loughborough. That very successful first expedition effectively kickstarted modern tourism.
The latest incarnation of Thomas Cook was founded in 2019. We sold our first holidays the following year and we’ve gone from strength to strength ever since.
Why is Thomas Cook known as the father of tourism?
Thomas Cook pioneered organised travel. After first leading some small-scale rail excursions to temperance rallies, he realised he was onto something big as so many people were keen to see more of Great Britain, Europe and the world. Thomas grew the business over the years with his son, John Mason Cook, to provide more and more exciting adventures to travel-hungry Victorians, and the rest is history!
Is Thomas Cook still trading? Or did Thomas Cook shut down?
It did but we're back! Unfortunately, the old Thomas Cook UK&I tour operator ceased trading in 2019 when the Thomas Cook Group collapsed. But we're so passionate about the brand and the business, we couldn't let our story end in such an upsetting way. With lots of hard work and dedication from former employees, the Thomas Cook name is firmly up and running again. So, where do you want to travel to next?
Is Thomas Cook still operating?
Is Thomas Cook still trading? Absolutely! When the Thomas Cook Group closed down in 2019, with much distress for our customers, suppliers, partners and teams, a committed group of former employees got together to give the oldest name in travel a new lease of life. After all, Thomas Cook has always been changing and developing over the years, so moving with the times to restart as an online travel agent wasn’t such a big leap of the imagination. So, you can look forward to booking more fantastic getaways through us, from the familiar beaches of sunny Spain to exotic adventures in Mexico.
Does Thomas Cook still exist?
Yes! Thomas Cook Tourism opened as an online travel agent (OTA) in 2020. We offer holidays in popular spots around the globe, from budget-friendly fly-and-flop breaks to 5-star luxury escapes with all the whistles and bells. We’re a member of ABTA and ATOL, with extra protection in the form of a secure trust account to keep your payments safe. Plus, we offer 24/7 on-holiday support!
Thomas Cook Airlines - Do Thomas Cook still have planes?
Your flights will be with one of the fantastic range of airlines we work with, like EasyJet, TUI, Corendon and British Airways. The Thomas Cook fleet was sold off when Thomas Cook Airlines closed.
We’re happy to say this puts you in control - you can choose who you want to fly with based on what’s available for your destination, dates and departure airport. You can even fly out with one airline and back with another! How's that for flexibility?
Just so you know, your flights might not be confirmed immediately by the airline, which can mean a slight delay to your booking being finalised. Contact us for more information.
Where is the nearest Thomas Cook?
You’re already there! We’re completely online now, but we still offer the kind of personal service you knew and loved at your local Thomas Cook on the high street. You can create your own holiday on our website, with a huge array of flights and hotels at your fingertips. Or we’re also on hand to do it for you. Simply tell us what you’re looking for and we’ll make all the arrangements!
You can also find us on social media:
Facebook - @thomascooktourism
Instagram - @thomascook
TikTok - @thomascooktourism
X (Twitter) - @ThomasCookUK
Can Thomas Cook be trusted?
You can trust Thomas Cook 100% - whether you’re after a last-minute city break, an All Inclusive treat or a fun summer getaway with the kids;
• Customer-focused, travel-savvy team
• Proud ABTA member
• ATOL protection, including a secure trust account
• 24/7 on-holiday support via dedicated channels
• 4 stars on Trustpilot
Why choose Thomas Cook?
• Relax knowing your holiday’s protected - we’re members of ABTA and offer an array of ATOL-protected packages with flights.
• Manage your budget with ease thanks to the choice of board basis options and great-value holiday deals you can book through us.
• Take your pick from the exciting range of destinations we offer. Like the close-to-home thrills of London, Dublin and Edinburgh. The city breaks and beach hotspots of Europe and the USA. And the exotic climes of Singapore, Dubai, Mexico and the Caribbean Islands.
• Create your perfect holiday with the fantastic choice of hotels, airlines and extras (like travel insurance, airport parking, transfers and car hire) you'll find on our site.
• Once you're on your travels we're still here for you thanks to our friendly 24/7 on-holiday support team.
• Keep up to date with our latest deals, offers and holiday inspiration by signing up to our newsletter and giving us a follow on Facebook, Instagram and TikTok.
• Check out our customers’ honest reviews on Trustpilot, where we’re proud to have a 4-star rating!
Is Thomas Cook a good company to work for?
Thomas Cook’s an exciting place to work. Growing a new business means everyone has a clear and important role to play - from our web developers, marketers and UX designers to our finance, product and customer service teams, and so many more!
• Most of our people work from home in locations around the UK, Poland, Netherlands, Belgium and beyond.
• There’s plenty of collaboration and regular meet-ups at our offices in central London and Katowice. Everyone’s also welcome to drop in with their laptop whenever they want.
• The family-friendly ethos and hybrid approach make for a relaxed yet highly productive atmosphere with a good work-life balance.
• And of course, travel jobs offer some of the most fun you can have at work!
Visit the Thomas Cook Careers page for more info and current vacancies.