Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
ATOL & ABTA protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Best Value September Escapes
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October Half-Term: Best Chance of Sun
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1GB of free mobile data with your holiday
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Looking for travel insurance you can buy with your holiday? We’ve teamed up with XCover to bring you insurance that’s tailored to you, with two levels of cover – and it’s all in place before you’ve even started thinking about packing.
Buy your travel insurance through us for XCover Protection.
We’ll give you the chance to add comprehensive travel insurance or cancellation protection when you’re booking your holiday for an easy win for your to-do list!
Right now, we can only offer this add-on during the booking process, so don’t skip this part – you won’t be able to add it later.
Choose comprehensive cover for wide ranging protection for your holiday and possessions. This is the policy that covers several different big-spend issues like medical expenses, trip cancellations and lost baggage.
Add cancellation protection and you’ll be covered if you need to cancel your holiday because of unforeseen circumstances that meet the criteria set by XCover.
We’ve outlined some general info about what is and isn’t covered below. Take a look at XCover Help for more details.
Already bought your insurance? Log in to your XCover Account to see exactly what’s covered under your policy.
You may be covered:
• If you have to cancel, interrupt or cut your trip short because you or a close relative becomes sick or injured.
• For emergency medical and dental expenses, including emergency assistance and transport.
• For baggage loss, depending on your country and protection terms.
You may not be covered if:
• You change your mind about going on your trip.
• You decide not to go on your trip due to wildfires, or a man-made or natural disaster.
• You decide to add a destination to your itinerary or change your final destination.
• The booking agent, airline, service provider or travel company reschedules your flight and you are unable to make the new flight, or you miss a connecting flight.
• Work, personal or transport issues prevent you from going on your trip.
• You do not provide supporting evidence or necessary documents during the claim process.
• The event that causes your claim occurred before you bought XCover Protection.
• You are travelling against the advice of a medical practitioner.
