ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of you money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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Park Royal Beach Cancun

Mexico Cancun Cancun

11632 reviews

Park Royal Beach Cancun has a privileged location in the hotel zone. Yamil Lu'um, an ancient Maya observation point, is accessible from the hotel.The resort has 310 guest rooms; comfort and spaciousness are part of the amenities. Park Royal Beach Cancun featuresfour restaurants, two snack bars, and four bars for the whole family to enjoy the best culinary experience.If you travel with children, our kids' club is the best place to ensure their fun. The resort has a main pool, a kid's pool with a water playground, and an adults-only pool with bar service. Its fitness center is ready if you like exercising and our spa offers the perfect treatments for your rest and renewal at Park Royal Beach Cancun.

This hotel is popular! Rated excellent by 11632 people on Tripadvisor

Facilities

Kids Entertainment
Gym
Air-con
Kids play area
Outdoor pool
Wifi

Babysitting
Kids Entertainment
Gym
Sauna
Spa
Entertainment Program
Hot Tub
Steam bath
24 hr reception
Air-con
Bar
Car park
Cot
Currency exchange
Housekeeping
Kids play area
Laundry
Lift
Medical service
Outdoor pool
Restaurant
Safe
Shop(s)
Wifi
Aqua fit
Beach volleyball
Poolside snack bar
Windsurfing

Location

Cancun, Cancun, Mexico

Address: 77500, Blvd Kukulkan Km. 12.5, Zona Hotelera, Cancun, Mexico

Phone: 9988851333

Important information

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Reviews

Tripadvisor rating

4.5

Excellent

11632 reviews

Cleanliness

Service

Location

Rooms

Value

Sleep Quality

Our stay at Zilara

Sep 2022 | LauraM494949

Food is delicious! Except for the Romantic Dinner on the beach. Save yourself the $. The beach dinner experience and ambience was good but not worth what we paid for as the food was disappointing. Punta Vista and Spice restaurants have the best food! Pool cabanas are free if you get up early enough to snag one. It made for an amazing and relaxing day!! Paying for one for the pool party is not necessary, in my opinion. Customer service is great!! Unfortunately, the bed in the pool cabana is more comfortable than the bed in the suite. Many people that were there the same time as us said the same thing. It’s a wonderful location right on the beach but you do have to walk down the stairs or ramp to get to the beach. Downside of pool and beach is that unless you pay for a cabana, you can’t bring food out from the restaurants and you can’t order food from the butlers. You have to eat indoors and you can’t go inside the restaurants if you’re wet. No poolside snacks either. Not really any snacks anywhere, unless you purchase from the store in the resort. You can definitely get drinks everywhere…anywhere outside pool or beach or indoors at lobby bar. We got to rescue hatched baby turtles!! We met some awesome people! Overall, it was a fun time and great memories were made!!! We enjoyed our stay but can’t give it an excellent rating for the things already mentioned. Oh!!! Massages—Deep tissue from Yuli and relaxing from Elizabeth were phenomenal!!! Definitely worth every penny!! They say to watch the sunset from the gym’s pool but our dinner plans interfered every night so I highly recommend at least one late dinner so you can watch the sunset. Beach is very clean, they clean it every morning. The majority of our time was spent in the pool or pool cabana.

amazing experience

Sep 2022 | Explorer46541392375

Overall our stay at the Hyatt Zilara was amazing! Staff were very friendly and super helpful, view was amazing and so was the food! there were plenty of activities we didn't need to leave the hotel. we will be back!

We love Hyatt Zilara Cancún!

Sep 2022 | amberbrazier

We were returning guests for the 4th time and will continue to return! It is the best All-inclusive resort we’ve visited yet. Arturo at Punta Vista is always a pleasure. Wilson at Maria Maria is also great. We love Ivan, pool butler, too! Alberto, pool service, was so fun and taught us about different drinks including Mezcal. Such a fun time. Don’t hesitate, visit Hyatt Zilara Cancún! It doesn’t disappoint!

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