Falkensteiner Hotel & Spa Iadera

The Falkensteiner Hotel & Spa Iadera ***** in Zadar is Croatia's leading resort hotel. Superb design and first-class facilities, coupled with outstanding service, result in an exclusive holiday oasis that sets new standards in Croatia. The superb spa universe totalling 8,000 sq m - the biggest and best of its kind in Croatia – is an open invitation to superb relaxation. Surrender yourself to state-of-the-art luxury.<br/><br/>Accommodation:<br/><br/>There are 160 guests rooms and 50 apartments in the hotel Iadera. The rooms are furnished with a double bed that can be divided into twins, a comfortable seating area, a bathroom with a shower/bathtub, a balcony/terrace, air conditioning/heating, a flat-screen television, video on demand, satellite television, a laptop-sized safe, a mini-bar, a direct-dialling telephone, a writing desk and a high-speed Internet connection.<br/><br/>Gastro offer:<br/><br/>In addition to the superb Falkensteiner Hotel & Spa Iadera***** hotel restaurant, you have a choice of different restaurants and bars offering a wide range of culinary delights.

Flight + Hotel

7 Nights Bed & Breakfast

from £1,228 per person

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • pool_icon
    Pool
  • wifi_icon
    Wifi

Location

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Petrcane, Zadar, Croatia

Address: 23231, Resort Punta Skala, Petrcane, Zadar, Croatia

Phone: 23 555 601

Reviews

Tripadvisor rating

4.5

Excellent

899 reviews

Location

Sleep Quality

Service

Rooms

Cleanliness

Value

Great hotel with excellent personnel

May 2022 | vid72014

My stay in this hotel was wonderful, the hotel is really nice, spa is amazing, and the location is perfect. What really stands out is personnel. Each and every person working there went above and beyond to help us, starting with wonderful Katarina from guest relations, who was exceptionally kind and helpful at all times. I’d also like to compliment service staff (Ema and Vanja especially) who were all awesome and very friendly.

Still Gr8

Apr 2022 | 557marink

Always delightful to visit one of the best, if not the best Spa Hotel in Croatia...... Even after so many years they are keeping the same level of great standard, which they have set from beggining...... Staff is always smiling and always willing to help....

Our second stay and certainly the last one! Poor and unprofessional service!

Feb 2022 | Anto B

This was our second stay in the hotel and definitely the last one! We stayed in this hotel in 2020 and already at that time there were many things that were not at the level (e.g. extremely limited choice of food, no vegan options at all, poor service at the breakfast & dinner, poor service at the reception, etc.). We thought that this is solely due to measures related to Covid-19 so we gave this hotel another chance this year. Unfortunately, we ended up even more frustrated and disappointed. This second time, everything was worse. If I list only few things: - Our room was overheated during the day so the room was extremely hot (it seems that the AC was only set to heating - it was October) so we all really suffered when our 8 months baby took a nap in the afternoon - The phone didn't work and we pointed out this to the reception 3 times. They didn't take any action until I went there for the 4th time and raised my tone; - Staff at the reception is not very welcoming, they seem to have enough of everything; - Staff at the dinner is very unprofessional and they still need to learn, especially how to deal with guests, - Food choice is extremely limited (for breakfast & dinner), - No vegan options at all (we pointed out this to the staff and they said that they will prepare a meal for us on the last day. Guess what, they prepared us a classic salat! We will never forget that experience); - Rooms and facilities are extremely used (curtains were full of holes, door hand holders were falling off, the toilet leaked, phone didn't work, etc.); - ... I will rather stop here as there is really not much positive to say. This is certainly not a 5 star hotel! The hotel management needs to wake up and do something about their low quality service, unprofessional staff, limited choice of food (no vegan options) and facilities that need to be refreshed. We wish you all the best in your future work where you will never see us again!

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