Puerto Palace is set in the hills on the outskirts of Puerto de la Cruz, in Spain's Tenerife. There's a volcanic sand beach within walking distance of this family-friendly hotel. The centre of the resort is also within walking distance, so you won't be far from the restaurants, shops and entertainment. Puerto Palace has three outdoor pools, one of them heated, and a kids' pool. Surrounding the pool area and buildings are gardens and trees with space to relax. When you're ready for a cold drink, the hotel has two bars, including a pool bar. There's also a restaurant on site. You'll have a choice of activities during your stay, such as fitness classes or basketball. The hotel has tennis and squash courts, with equipment available to hire. Children might like to have a round of mini golf. There's also a darts board. After a session in the gym you could unwind in the sauna. The hotel has a menu of massage and beauty treatments which you can book. In the evening, there's live shows and music, and for children, there's a kids' disco. If you'd like an evening stroll, you can wander down to the promenade, where many of the cafe's and bars stay open late.

Puerto Palace is in a residential area, 1.5km from the centre of Puerto de la Cruz. The hotel runs a shuttle bus into the resort during the day. In the centre of the resort there are plenty of restaurants and shops. There are several beaches in Puerto de la Cruz. The closest to the hotel is Playa Jardin, 1.5km away. This beach has black sand and is known for its waterfront sculpture park, where you can swim among the artwork. There's a golf course 5km away from the hotel, or you could visit the old town of La Orotava, which is 6km away.

The restaurant at Puerto Palace is a buffet restaurant and is open for breakfast, lunch and dinner. A kids' buffet and kids' menu are available. During the day, you can get snacks from either of the hotel bars. The indoor bar stays open until late. There's a supermarket 300m away from the hotel.

Loro Parque theme park is one of Tenerife's most popular attractions. The theme park is 1.5km away and is connected to the resort by a road train.

All rooms at Puerto Palace have air conditioning and Wi-Fi access. In the room there's a minibar, a safe and a TV.

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    Kids pool
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  • pool_icon
    Indoor pool
  • playground_icon
    Kids play area
  • pool_icon
    Outdoor pool
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Puerto de la Cruz, Tenerife, Canary Islands

Address: 38400, Calle Doctor Cobiella Zaera, 2, Puerto De La Cruz, Canary Islands

Phone: 922372460


Tripadvisor rating



1261 reviews




Sleep Quality



Four night get away

Jun 2022 | Taffcanada

I recently stayed at this hotel for a quick 4 night get away while visiting family in the U.K. Firstly, the flight out of Cardiff on Whizz was very good. I think I was really fortunate as all around me flights were being rescheduled and cancelled. We went out relatively on time and I found the service and crew to be very good. Its a long bus trip northward to Puerto de la Cruz out of Tenerife south. (Hour and a half to two hours) It was very late when I got to the hotel. Check in was swift and pleasant. My room was on the third floor. Lovely and large with a great view over the pool area and mountains in the distance. Huge bed and spotlessly clean. After a really long day of travelling, it was a pleasant surprise to find a bottle of bubbly chilling in the fridge!! I had the bed and breakfast option and the breakfast buffet was plentiful and varied. Eggs, bacon, potatoes, pancakes and lots of other options. The staff I encountered were all very pleasant but a big shout out to the room cleaning staff as they were unfailingly cheerful and always smiling. I had a really pleasant stay here. The only negative for me was the distance to town. I never did make it to the beach. It is quite a walk to town although the hotel does have a free bus that runs several times a day. The walk down is ok but the walk back can be a deal breaker if you have issues with mobility as its all uphill.

Perfect hotel in a nice town

Jun 2022 | Hans v

A very pleasant hotel, well located in a quiet area. Friendly staff at the reception and no whining about an early arrival time. Got an available room right away. Good rooms and amenities, especially the pools and nudist area, the latter I think is the best on the island. Bar and restaurant at the level you would expect from a 4 star hotel. Staff in both very friendly and accurate. Been here 4 times in the last half year and will definitely be back again in the future.

Very pleasant stay and excellent service team

Jun 2022 | Marzinko

Felt very well and enjoyed the small and well organized things, that made the stay an very enjoyable stay. Location was quite central to reach all destinations on Tenerife with our rental car. The plants and flowers in the pool area created a very relaxing atmosphere.

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