Cookies on the Thomas Cook Website

This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.

Browser not supported

Thomascook.com does not support this browser version, to benefit from a better user experience we recommend that you update your browser.



No, thank you

General safety 

Health and safety abroad:

UK standards are among the highest in the world and many developing countries and resorts still have a long way to go to bring their transport, accommodation and services up to the level you normally take for granted.  This applies to many European resorts, as well as more exotic overseas destinations.
Hoteliers and suppliers should meet local and national safety standards, however these vary widely across the programme and rarely match those standards that we enjoy in the UK .  We’re continually working to raise safety standards overseas and will of course do our best to ensure that your holiday is safe and trouble free, but we do ask that you take extra care while you’re away.  For more details on health and safety advice, visit http://www.gov.uk/knowbeforeyougo, http://travelhealthpro.org.uk  and www.doh.gov.uk.

Health and hygiene:

Visit your GP at least eight weeks before you’re due to travel.  In order for your body to build up the necessary immunity, it’s necessary for some vaccinations to be given in advance, and in some cases multiple doses need to be given over several weeks . For information regarding vaccinations, please search for health requirements at: http://travelhealthpro.org.uk - We also have produced our own quick reference guide here 
 
If you need to take any medication with you, check before you travel that you’re allowed to take it to the country you’re visiting. If required, visit your GP and ask for an authorisation letter for any medication you have.

Weather and Natural Disasters:

Destinations may be affected by weather patterns such as tropical storms, monsoons, hurricanes, cyclones, typhoons, rainy seasons and flooding.  An example is the ‘hurricane ‘season, which affects the Atlantic, Caribbean Sea and Gulf of Mexico generally between June and November.  This is just one example and different weather patterns occur at different times of the year and the impact on destinations can and does vary.  Weather advice can frequently change and we recommend you check the latest FCO Travel Advice for your destination.  You can do this by visiting: :- www.gov.uk/foreign-travel-advice and clicking on ‘travel abroad’, then ‘foreign travel advice’ then selecting the destination you require and finally clicking on ‘natural disasters’.  You’ll also see any applicable updates regarding earthquakes and volcanos.

Personal Safety

You’re on holiday to relax and enjoy yourself.  Follow our advice and take just a few extra precautions to make sure you’re not disappointed.

Know before you go: 

Research your destination and familiarise yourself with their customs and traditions.  Ensure you’re  aware of the expectations around your behaviour and dress, particularly if you’re  planning to visit cultural or religious sites. 

Travel advice for Lesbian, Gay, Bisexual and Transgender travellers:  Attitudes towards lesbian, gay, bisexual and transgender (LGB&T) travellers around the world can be very different from those in the UK.  However, you’re unlikely to have any problems if you prepare well and research your destination before you go.  
We’d encourage you to check the Foreign & Commonwealth Office’s travel advice for LGBT travellers before booking your holiday. You can find the link here:    https://www.gov.uk/lesbian-gay-bisexual-and-transgender-foreign-travel-advice
It’s also a good idea to research the local laws and customs of your favoured destination to help ensure you’re safety whilst on holiday. 
Hotel rooms.  Make use of the security features in the room; safe, dead-bolt, door-bar, door-chain, peep-hole.  Avoid leaving windows and balcony doors open at night if you’re  on the ground floor or if your balcony can be accessed by the adjacent one.  

Plan ahead: 

Before going out, consider how you’ll get back to the hotel and what you might do if you and your family or friends become separated.

Cash: 

Avoid taking large sums of cash out with you.  Take only as much as you’ll need for the day and leave the rest in the safe in your room or in a safety deposit box at the hotel.  If possible, take a pre-loaded travel card such as the Thomas Cook or Co-operative Travel Cash Passport.

Bags: 

Keep bags with you at all times and, if possible, wear the strap across your body.  When visiting crowded places, place some items (wallet, mobile phone) in your pockets so that if you’re  unfortunate enough to have your bag stolen, you can still call the police and get back to your hotel.

Personal belongings: 

Most of us have the latest phones, cameras and tablets.  Be wary of showing them off in crowded places and don’t leave them on the table in restaurants and bars.

Drinking: 

Remember that alcohol dulls your senses, impedes your awareness and affects your judgement.  Please consider this when out enjoying yourself.  If possible, make sure you can see your drinks being poured and never leave them unattended.

Taxis: 

Choose only licensed taxis and settle on a price before you get in.  If travelling alone, sit behind the driver.

Situational awareness: 

Avoid confrontational situations and any large gatherings of people that you don’t normally associate with such as demonstrations and protests.  If at any stage a situation just doesn’t  feel right, then walk away. 

Hostile situations: 

If you’re unfortunate to be in the vicinity of a hostile or violent incident, leave immediately and contact the police.  If you’re unable to leave, find somewhere to hide, lock the door, keep as quiet as possible (remember to turn your phone to silent) and contact the police.