YOTEL New York

Set in a prime location in Midtown Manhattan, a 5 minutes' drive from Times Square and 2 hours from New Jersey, there is this beautiful building, erected as the first full LEED hotel in New York City. Attached to the Signature Theatre group, the hotel has several rooms and offers multiple lounges and communal areas with an spacious public space. This full-service hotel, boasts the largest outside terrace space of any hotel in New York. The property offers airport shuttle services, organization of excursions and ticket sales for shows. All rooms are designed to maximize available space and feature a desk. There are also various facilities on room as hairdryer and some home appliances.In accordance with New York city and state guidelines, all guests dining at any of our restaurants on the fourth floor must provide valid proof of vaccination. Acceptable forms of proof include digital or physical copies of your vaccination card, the New York State Excelsior Pass, or NYC Covid Safe app.

Flight + Hotel

3 Nights Room Only

from £681 per person

Secure today from £39pp

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Hotel only

Room Only

from £34 per person per night

Secure today from £10pp

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • wifi_icon
    Wifi
  • Gym
  • 24 hr reception
  • Air-con
  • Bar
  • Car park
  • Cot
  • Disabled facilities
  • Laundry
  • Located on a main street
  • Non-smoking
  • Restaurant
  • Safe
  • Wifi

Location

world_map

Midtown West, New York, USA

Address: 10036, 570 10Th Avenue, New York, USA

Phone: +16464497700

Reviews

Tripadvisor rating

4

Good

13911 reviews

Location

Cleanliness

Rooms

Sleep Quality

Value

Service

Considerations prior to booking

Jan 2022 | paulh612scag
we needed to have daily hot water in our room. It’s worth noting if you require hot water, yotel do not provide a kettle in the room. The solution was to purchase a cup of hot water from the vending machine in reception -We bought a kettle - problem solved. CHECK OUT. - We planned to check out at the standard 11am time and spend the day in NY before being picked up at 6pm at the hotel to travel to JFK. We asked reception if they had some where to keep our cases. They said no because their automated robot used to store the cases wasn’t working and said we would need to make our own storage arrangements with storage companies in the city at our own expense. We were not informed of this via email or reception prior to this. They did offer us a late check out but only for 2 hours. We asked for 4 hours which they agreed too for $55 so we could store our bags. This may not be a issue for some but may be worth being aware of prior to booking for others. There were other guests checking out who said had they known they would have booked an alternative hotel. With a plethora of hotels in the world we will be able to avoid Yotel in future.

Needs work

Jan 2022 | jckut10
I'm not sure where I first learned about YOTEL, but I've been curious about it for some time. I decided to stop in the city for an overnight stay during a drive down the east coast. I booked my room via a third-party app (Hotel Tonight). I had mixed feelings about my stay - everything could've been perfect, but it was not quite right. Let's start with parking. I parked at the public garage attached to the building. It was a pretty painless valet experience except for the fact that the elevator from the garage up to the hotel was out of service on the night of my arrival. This wasn't an issue for me, but for someone who couldn't carry their own bags, this would've been a serious problem. This was not Yotel's fault (I assume MPG, which runs the garage, is responsible for maintenance of the the elevator) but this was not a great start to the night. I walked up the ramp, around the corner, and into the lobby. YOBOT was out of service, too (which I knew, from the website). I tried to check in at one of the handy kiosks, but it was running very slowly and crashed. A second kiosk had the same problem. Hmmmmm... so much for a high tech experience. The security guard at the desk waved me up to level 4 (Mission Control), where I had a pretty standard check-in experience at the front desk. I had already paid for my room, but handed over my debit card for an additional $70: a $30 hold (which would be refunded on checkout) and a $40 fee of some kind (which would not be). Incidentally this new $40 fee was exactly enough to negate the savings from purchasing my room via a third-party app. My Premium Queen cabin was on the tenth floor, which is high enough for a decent view. The room was small, and rather spartan, but the use of space is very clever. There are only a couple small drawers (I think the designers assumed - correctly - that most guests will live out of their suitcases anyway). There is no fridge. The bed (which can electronically fold into a lounging couch) was incredibly soft. Across from the bed, there is a small television. A sticker behind the bed indicated that the To-Go menu could be accessed on channel 71. This was.. not true. Channel 71 corresponded to the "JFK Airport Status" channel (supposedly), but only displayed a black screen. Channel *69* was the YOTEL channel, and I thought I might be able to place an order there .... nope. It briefly showed a hilariously choppy video of a man doing yoga before it also cut to black. Ultimately I was never able to access the to-go menu via the TV, and in fact I wasn't able to get a signal on any of the channels. (I did run downstairs to order food from the Green Fig. I had a flatbread pizza. It was delicious.) The TV did include an HDMI cable. This is actually great - more hotels should offer this since it's often the easiest way to get your streaming media onto a larger screen. But the HDMI cable was inexplicably short. There was literally no way I could stably position my laptop while plugged into the HDMI cable, and it's not clear to me what type of device would've worked here. Protip to YOTEL ... get a longer cable! The shower was lovely, even though one of the fixtures was coming loose from the wall. It has holders for their own shampoo/conditioner/body wash, but there's nowhere to set things. If you bring your own shampoo/conditioner just be prepared to set it on the floor. So: what to say about YOTEL NYC? Various places online (google in particular) list it as a high-tech 4-star hotel. This was not a 4-star experience. It was a 2-star experience in a 4-star location with a 4-star cost. Quite a lot of the "tech" (the kiosks, yobot, the TV) simply did not work. I wouldn't recommend it without caveats. If I were to stay at this hotel again, I would avoid a peak travel season, I would request the (cheaper) Solo room, and would plan to spend most of my time outside of it. It is New York, after all.

Fantastic!

Jan 2022 | KirstyBryce
Absolutely fantastic! We booked to stay for 4 nights over Christmas. Check-in using the self serve system was easy, rooms were clean and good size by New York standards, the shower was great and the bed was comfy. The location is great too, close to the subway and no more than 10 mins from Times Square. The real star of this hotel is the staff. We were forced to stay an additional 4 nights due to illness and Elvis Gonzales and his team went out of their way to ensure our stay was as positive as it could be under the circumstances. They were patient when our insurance company was slow and were incredibly understanding of the position we found ourselves in. From helping orchestrate the extension to bringing our endless food delivery’s, they kept us safe and sane! Can’t express how grateful we are for their support and we’ll definitely be staying next time we are in New York!