Club Wyndham Star Island

The resort offers guests a great situation in the Orlando area, enjoying a private lake. The famous theme parks of the area, such as Walt Disney World Resort, Universal Studios Resort or SeaWorld Orlando can be reached within a short drive. Orlando Airport is roughly 30 km from the property. The resort offers luxury accommodations that come equipped with full kitchens or kitchenettes, flat screen TVs, dining room, living room and bathroom with hairdryer. This charming property features various sports facilities, including an on-site driving range and a putting green. Guests can relax on the pool deck of large free form pools with a tropical waterfall. For health and wellness, guests can take advantage of fitness centre or indulge and rejuvenate at spa centre with variety of treatments.

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Facilities

  • pool_icon
    Kids pool
  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • playground_icon
    Kids play area
  • pool_icon
    Outdoor pool

Location

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Kissimmee, Florida, USA

Address: 34746, 5000 Avenue of the Stars, Kissimmee, USA

Phone: +4079978000

Reviews

Tripadvisor rating

4

Good

4540 reviews

Location

Value

Rooms

Service

Cleanliness

Sleep Quality

Horrible Experience

Jun 2022 | LanceD671

First time staying here. Parking is bad, but compared to our main issue no big deal. The main issue we experienced was no hot water. I called every day, on multiple days, but it never got fixed. We were never offered a different suite. They supposedly sent the engineer to resolve the issue, but it never got fixed. I complained at check out, but that was weeks ago and we are still getting the runaround. No one seems to be able to make a decision. Front desk attendant? Speak to Guest Relations Manager. This person says to call the Property Manager. This person needs to talk to the General Manager. They all need to talk to the Maintenance Manager. I AM NOT KIDDING. We got the runaround big time. Stay at your own risk, but God forbid you have an issue you need resolved. I know I'll never stay here again. Ever.

Rundown

Jun 2022 | 969ashleyf

The layout of the suites are pretty good. but the lack of garbage cans and the fact that we not only seen a cockroach while staying there but one also came home with us! really ruined it for me. We were there for 7 days and housekeeping NEVER cleaned. No wonder there is a cockroach problem. We did get a bag of fresh towels by our door half way through our stay. But the fact that they did not even come run a vacuum though is ridiculous.

Housekeeping and Security Woes... Oh and the roach... Not the kind you smoke!

Jun 2022 | X3846CYryanf

Stayed at this location now 5 separate times over 6 years and each year it gets worse and worse. As a matter of fact I'm on property as I write this review and have asked for assistance from the front desk, but apparently it has fallen on deaf ears! It all started at checkin with the sofa bed - NASTY food on it. Then there was food under the couch on and an empty medicine package, but when we called and asked for it to be corrected we were told the housekeeping had already went home for the day and to call back the next day. Seriously just filth and my kids were supposed to sleep there, but no one cared. Then the next day still no assistance on the matter and NOW we have a roach on and under the couch. Photos are proof! Everything else about this resort is good. Security could do more like stop the smoking in the pool area after dark and keep the people in the parking lot cursing and playing their music at various hours in check, but I guess housekeeping and security is the weak link. Like I said I'm on property as I write this. If you read this Star Island come find me. Room 1611B because calling the front desk for assistance is not the answer this time.

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