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Novotel Hong Kong Citygate

Hong Kong Hong Kong Hong Kong Island

5234 reviews

Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the Tung Chung MTR Station, it takes only 30 minutes to reach the city centre and HK Disneyland is only 2 stops away. The hotel is connected to Citygate Outlets shopping mall with over 80 international brands running year round discounts. The hotel is also close to Hong Kong's largest exhibition and events complex - AsiaWorld-Expo accessible by vehicle within 7 minutes.Affected by COVID-19, the Executive Lounge is temporarily closed.

This hotel is popular! Rated excellent by 5234 people on Tripadvisor

Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • playground_icon
    Kids play area
  • pool_icon
    Outdoor pool
  • wifi_icon
    Wifi

Location

world_map

Hong Kong Island, Hong Kong, Hong Kong

Address: , 51 Man Tung Road Tung Chung, 51, Hong Kong, Hong Kong

Phone: 85236028888

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Reviews

Tripadvisor rating

4.5

Excellent

5234 reviews

Sleep Quality

Service

Cleanliness

Location

Rooms

Value

Reservation Department NEVER answer the phone

May 2022 | MMMarco

Unbelievable that I have to write a review before even staying at this hotel. Reservation Department NEVER answer the phone and will hang up on you without answering, I cant even wait on the line. Front Desk will always connect you and then BOOM, line goes dead. I had to call 10+ times and Front Desk will say yeah they are always busy, its not our fault, we cant do anything about it blah blah blah. Yes you can be busy but which hotel will ever just connect you and then hang up on you right away. Very unprofessional and rude, no one would imagine any hotel will hang up on its customers, you could let me wait on the line or leave a message instead

7 Day Quarantine

May 2022 | SPloszaj

I stayed here for seven days after travelling abroad and had an absolutely pleasant experience. With a nice view of a park, the room was exceptionally clean and spacious. Comfortable bed, quality mini-fridge, super powerful wifi, air purifier, and nice lighting options. The staff were the highlight of this experience, as they were all very friendly and helpful. They made sure to do the best they could to make quarantine bearable. Because you're not allowed to order delivery food (for health safety reasons), the chefs and management compensate by offering proper meals up to good standards. I requested "western" food and enjoyed lots of pasta dishes, steamed greens (beans, broccoli, cauliflower, salads), and chicken. I asked for tea bags, hot sauce, coffee, chilli oil and they were more than happy to send it to my room. Thank you for the pleasant stay

Amazing Place

Jan 2022 | arvin202019

Overall an extraordinary stay. This hotel really amazing specially rooms and service was superb. Staff are friendly and very helpful. I would recommed this hotel to our family and friends. Good Job i would defenitely visit again here.

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