Melia Berlin

This stunning, stately hotel enjoys a privileged location next to the River Spree in the heart of Berlin. The Brandeburg Gate and Museum Island are both within a fifteen-minute stroll, and Alexanderplatz and the historic Mitte district are within easy walking distance. Additionally, Friedrichstrasse station is only 100 metres from the hotel, providing excellent connections with other parts of the city. The hotel is the perfect choice for both business and leisure travel to Berlin, offering bright and spacious rooms as well as a wide range of helpful facilities and services. Guests might unwind in the 24-hour gym or relax in the sauna after a long day of meetings, and can wake up the next day to a delectable buffet breakfast prepared in show cooking stations. You can also enjoy Spanish passion in Melia Berlin´s own tapas bar that offers live music and a pleasant summer terrace.

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Berlin, Berlin, Germany

Address: 10117, Friedrichstrasse, 103, Berlin, Germany

Phone: 00493020607900


Tripadvisor rating



6983 reviews





Sleep Quality


Best location

May 2022 | Bpd1976

Excellent location. 2 min walk from train station FRIEDRICHSTRASSE which we got to from the airport. This hotel has all you need for a city break. Staff are so friendly, rooms clean and worth paying extra for a room that gives access to THE LEVEL. Excellent and friendly staff. Great choice of all kinds of drink. Nice snacks and evening light choices of food. The breakfast is excellent with fresh foods available. Only prob we had is that no rooms had working a/c which meant hot stuffy nights with not much rest. We all complained but nothing was done about it. Such a shame. We would go back but only if a/c in rooms worked

Worse than expected, non-existing management

May 2022 | Ludwig70

Although I stayed at this property many times in the past, it was not until now when I felt the overall experience was worse than ever before. After the incompetent check-in where my assigned room did not meet my expectations, nor my preferences and status were taken in consideration, I was given another room on the 7th floor which after refurbishment got smaller and simpler. The TV did not have any Spanish channels (in a Spanish hotel chain!!) there were no amenities in the bathroom, no complimentary water nor welcome gift that platinum members get already placed in the room. All those were provided on request (2x) which I didn't like it, as in high end hotels those should be there no matter what! The bed was the best thing in the whole hotel and I slept well! The housekeeping took ages to do the stuff that they were asked to do several times or they didn't answer the phone. The room was not properly cleaned either (hair in the bathroom, missing soup or dust on the bedroom desk) and other hotel staff knocked on the door even when the "no disturb sign" was on!!! The Level lounge experience was rather disappointing and lacked of basic customer attention, not to mention that there was nothing to eat during day hours, not even fruit or nuts! (1100-1500, 1700-1900) Although I addressed those issues at the beginning of my first day, nothing changed. I was promised gluten free bread and some eligible snack due to my allergen needs but they never arrived. and when I enq Not everyone can visit the lounge during 15-17 and 19-21 hrs. when they serve some cold and hot snacks! The staff there were not collaborative at all, some of them with language difficulties... In many occasions the cook was absent so the orders were not prepared or one needed to wait for over 20'. The breakfast was great and the scrambled eggs were fantastic, maybe I could overlook a long wait The young waiter at breakfast and the lady with glasses a few hours later were both helpful and professional and made the Level experience a little better. The check out was caothic with wrong billing. The three ladies at front desk instead of saying sorry and arrange the error quickly and efficiently, didn't even assume their fault and gave silly answers. They even didn't bother to remove the city tax which I was eligible for. The only member of staff who went beyond and tried to accommodate me was Mr Niyazi from reception to whom we had already spoke via email before arrival. He was positive and empathic with professional approach and nothing was too much trouble. For that I thank him and because of this, I rate this review with 3* iso 2*.I suggest the hotel Management (if it exists) to start working hard if they want to keep their jobs and their customers!

Enjoyable stay in the Panorama Suite

May 2022 | Mikael F

This hotel has a prime location by the River Spree near the Friedrichstrasse train station. Most tourist sights are within the walking distance. The Panorama Suite on the 8th floor is the biggest suite in this hotel. It offers panoramic views of the river and the city from its five windows. The 110 m2 suite has four areas: a meeting room, a living room, a bedroom, and a big bathroom with a hydromassage bathtub. The price includes access to the Level Lounge on the 7th floor. This lounge is one of the best hotel lounges we have been to. The service was very attentive. The comprehensive evening service is 18-21. Level guests can have their breakfasts in the restaurant or in the lounge. Both were excellent. Our stay had an excellent value for the 335 euros per night.

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