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Kleopatra Ada Beach Hotel

Turkey Antalya Alanya

348 reviews

located in Kleopatra beach; it takes 1 km to Alanya center, 10 m to the beach, 118 km to Antalya Airport.Taxi and minibus are available for your transportation. This beach hotel is located close to Alanya city centre, just opposite Cleopatra Beach. Various shopping venues, bars and restaurants are to be found in the vicinity. A variety of nightclubs are to be found in the town centre, which lies within a 15-minute walk of the hotel. Local attractions include Alanya Castle, Alanya Dockyard and Arsenal, the Red Tower, Alanya Archaeological Museum and Damlatas Cave.

Flight + Hotel

7 Nights All Inclusive

from £454 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £21 per person per night

Secure today from £10pp

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • wifi_icon
    Wifi

Location

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Alanya, Antalya, Turkey

Address: 07400, Saray Mah. Atatürk Cad., 222, Alanya, Turkey

Phone: +00902425119517

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Reviews

Tripadvisor rating

4

Good

348 reviews

Location

Rooms

Cleanliness

Sleep Quality

Value

Service

Kleopatra ada beach

Aug 2022 | henrynY9647SX

Good hotel, nice location and view from balcony. Really nice man in resturant - Mehmet, he can speak nice english and will help you in every move. Best worker in this hotel for sure. He can help you with everything.

WORST hotel that we stayed in ever (22 to 29 July 2022 all inclusive package) - Review of Kleopatra Ada Beach Hotel

Jul 2022 | 692razs

The hotel is advertised as 4 stars (although everyone is aware that in Turkey the stars are different then other countries), I will say from the beginning that this hotel, in my opinion does NOT deserve even 2 stars, and I will detail below why. Also, the "all inclusive" concept is a not what one expects, where one can eat only at certain times and only some basic drinks are included. 1. The food is vey bad, at times horrible: - most of the times we could not pick anything that was eatable.. first day we arrived we could not find anything ok that we could eat - there were flies everywhere on the food and in the restaurant (no special closed part of the restaurant to avoid the flies being everywhere); only 4 types of food had a cover to prevent flies and those were usually at lunch as an example: one tray of overcooked pasta, one tray with a weird brown sauce, one tray with overcooked peppers and tomatoes very unappetising, and one tray that most of the times was empty - I am convinced that the food was re-used from one day to another, because many of the cooked vegetables looked overcooked and you could see that they were the same as the days before - the only food that we were able to eat in 1 week were: pancakes and fried eggs in the morning (fried in front of us directly), some chicken drumsticks on a grill (again grilled on front of us), one time some weird tomato soup with overcooked pasta in it, and french fries that were the worst that one could have, they were burnt and flaccid, some bread - I spoke with many other families of different nationalities and all were unhappy with the food, one family also mentioning that their child had food poisoning which ruined completely their vacation 2. The personnel (with very few exceptions) is unfriendly and rude at times - the waiters were bored of what they were doing, seemed annoyed with tourist, and even rude at times, e.g. instructing people to go away because the eating time was over and were taking away your plates and glasses without asking - the cook (chef) was coming out of the kitchen bored and sweating, and sometimes was just speaking to other waiters while at the same time picking and eating up with his hand french fries from the tray ... I have never seen anything like before ... - 15-20 minutes before the end time of the dinner I informed the waiters that there were no more french fries, so they went into the kitchen, I waited 15 minutes, and then when I asked again they told me that the time is up for eating and they do not cook anymore. Next day at lunch time, the waiter recognises me when I am coming to check the food and he dismissively shows me that now they have french fries 3. The cleaning was vey basic - the cleaning in the room was - the sunbeds at the pool were very old and dirty - the towels and the bedsheets were stained and changed rarely - the cleaning in the room was not done properly, very poorly executed, as just after cleaning you could see still hair and dust on the floor and on the furniture and in the bathroom - inside the fridge was dirty and most likely has not been cleaned for months if not more - in the restaurant, the table covers were stained and obviously not washed for a good amount of time ... the waiters were using a brush to remove crumbs or remaining on the tables, then packing the covers and putting them back next time on the table. 4. Poor services - generally the services offered felt like were done with low quality and biggest price possible, to maximise the profit (probably after the pandemic period and the inflation in Turkey) - you have to pay for internet in the room and only one device could use that connection (no information upfront about this) - the safe box (extra charge) is a small one and it is locked with a key which you then have to take with you and be careful not to loose it - no ice-cream and fresh juices or cocktails were extra-charge (and even the one paid cocktail was not good in quality) - they had particular rules of not using the towels from the rooms at the pool or beach (which is understandable), but did not provide any alternatives so even if you go to an all inclusive hotel, you have to bring from home your own towels - the hamam that they advertise to have, it is non-existent in the hotel ... you get there and it is in ruin, so if you want a hamam, then they book you for another place or another hotel - they advertise that they sell to you cheaper sunbeds for a particular place on the beach, but there we were told that we should not buy from the hotel because it is the same price at the location - the fitness room has extremely old equipment and some not functional - almost everything in the hotel is old .. it is obvious that they did not invest into renewing things for many years - the pool was closed after 18:00 and was forbidden to swim - the barman was asking for money for drinks after 23:00 What was OK: - the day we arrived, was 5 am in the morning, and at 7 am a loud humming noise started so we could not sleep properly ... it turned out to be an AC machine from the neighbour room, which after complaining to the reception, to the DETUR representative and to the cleaning lady, this was fixed - the beer (EFES) is pretty good - the café-latte and cappuccino from the coffee automat was ok - one of the barman guys was friendly (after giving him a tip only though) - the hotel is very close to the beach (just crossing the street, where you have to be careful because no car stops at the crosswalk) and the sea is beautiful and warm (in July)

Great holiday

Jul 2022 | 416markog

Very pleasant stay in the hotel, clean rooms, bed linen changed regularly, food quite correct. I would like to praise the exceptional staff, especially Mehmet Polat , a very pleasant man who behaves like a friend towards you, very hardworking and careful, kind. He made our trip beautiful in every sense.

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