Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Ciutadella’s official currency is the Euro (EUR).
Credit and debit cards are widely accepted here, but you may wish to bring some cash along with you too. Cash is sometimes the preferred payment method in smaller shops and restaurants, and it can be helpful when paying for souvenirs or taxi journeys. Tipping here is not mandatory, but it is recommended, and you may wish to use cash when doing so.
If you withdraw money from an ATM in Ciutadella, please be aware that there may be a charge or withdrawal limit. It’s a good idea to purchase your holiday spends before you leave the UK, and we can help with that. Order from Thomas Cook Travel Money for a stress-free way to organise your money. Don’t fancy carrying cash around with you? In that case, it may be worth using a travel money card, which provides an efficient way to pay abroad.
Pick your cash up from your local branch or get home delivery