Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
The currency in Portugal is the Euro (EUR).
We always advise changing some money over before you travel, so you’re not trying to hunt down the nearest exchange bureau when you get there.
The best way to order Euros for your holiday in Portugal
This is much more cost-effective than ordering at the airport or hotel, where Pound to Euro exchange rates are much less competitive, meaning you’ll get less for your sterling. So it’s best to change your Euros before you jet off. Or, you can order your travel money right here at Thomas Cook, and get it delivered straight to your door.
Using cash machines in Portugal
You’ll find cash machines (ATMs) all over Portugal, especially in popular holiday destinations, so if you need some extra cash, you’ll have little trouble withdrawing it. Look out for automated cashpoints, which can be found at most banks, as well as most large supermarkets, shopping districts, railway stations and airports. Use your debit or credit card to withdraw your money or pay by card.
If you’re visiting its most remote areas, it’s a good idea to carry some cash. ATMs may not be widely available in these areas. Some small businesses in these spots may not accept card payments, so make sure you have enough Euros for food and transport.
Other useful advice
Some shops may require a minimum card payment, such as 10 Euros, while cash machines will have a maximum of Euros you can withdraw per day. Visiting smaller towns on your Portugal holidays? Many banks in these areas will be closed in the early to mid-afternoon for siesta, while the majority will be shut at weekends and bank holidays.
Charges
Expect a small surcharge for cash withdrawals in Portugal, which will usually be no more than 3% of the total transaction. Unfortunately, you can incur hidden fees when you get Portugal currency at cambios. When you need some money at short notice, cambios can come in handy, as they are open every day in the country’s main tourist destinations.
Pick your cash up from your local branch or get home delivery