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Greece Crete Rethymnon

Aquila Porto Rethymno

Name: Aquila Porto Rethymno, Greece, Crete, Rethymnon | Thomas Cook
Address: Venizelou &Sikelianou, 52, Rethymno, 74100, Greece
Telephone: 2831074040
Rating: 4.5

1954 reviews

Overview
Facilities
Location
Reviews

The hotel is located on Crete's northern coastline on the beach road, overlooking the sandy beach and the city of Rethymno. The hotel is only 6 minutes' walk (or 700 m) from the picturesque Rethymno Old Town and there is a wide variety of shops, restaurants and bars in the local area. The hotel is 79 km from the city of Heraklion. This beach hotel was renovated in 2008 and has a total of 200 rooms. Guests are welcomed into a lobby with 24-hour reception and check-out service. The hotel is air-conditioned and offers a wealth of facilities, including a hotel safe, currency exchange facilities, lift access and TV lounge. For younger guests, there is a children's playground. The hotel has its own café, bar and restaurants. There are conference facilities for business guests as well as WLAN Internet access. For an additional fee, guests may use the room and laundry services. Guests arriving by car may park in the hotel's car park. Bicycles may be hired from the hotel. All standard rooms are fitted with double beds and have a pillow menu. Amenities include a direct dial telephone, safe, satellite TV with music channels, mini hifi system with radio and CD player and free WLAN Internet access. There is a minibar (for an extra charge) and tea and coffee making facilities. All rooms have air conditioning and heating. Each room has an en suite bathroom with a bath/shower and WC, as well as toiletries, bathroom amenities, bathrobes, slippers and a hairdryer. There is a balcony or terrace for each room.

This hotel is popular! Rated excellent by 1954 people on Tripadvisor

Facilities

Key facilities

Gym
Air-con
Indoor pool
Kids play area
Outdoor pool
Wifi

Other

Gym
Spa
Massage
Entertainment Program
Hot Tub
Solarium
24 hr reception
Air-con
Bar
Bike Hire
Café
Car hire
Car park
Cot
Currency exchange
High chairs
Indoor pool
Kids play area
Laundry
Lift
Medical service
Outdoor pool
Pool Table
Restaurant
Safe
Shop(s)
Table tennis
Terrace
Wifi
Aerobics
Aqua fit
Archery
Beach volleyball
Canoeing
Catamaran sailing
Diving
Horse riding
Jet skis
Pedal boats
Poolside snack bar
Private beach area
Sailing
Waterskiing
Windsurfing

Location

Rethymnon, Crete, Greece

Address: Venizelou &Sikelianou, 52, Rethymno, Greece
Phone: 2831074040

Reviews

Tripadvisor rating

4.5

Excellent

1954 reviews

Value

Sleep Quality

Cleanliness

Location

Service

Rooms

Travelers' choice award

Excellent!

Nov 2022 | Curious59362183973

Great food in the à la carte restaurant and an excellent service from the staff, espesially from Mr. Vassiallis! Thank you for givning us the best food and service during our week in Rethymnon. Have a great winter//

Nice hotel in a lovely resort

Oct 2022 | Julia2D

Recently returned from a week at the Aquila Porto. We booked a superior sea view room and on arrival were a little disappointed as our room did not have the full sea view as shown on the Tui website. We asked to move but there were no rooms available. We were offered to move two days later but once settled in the room didn't want to spend the time moving. Hotel is in a great location, so many restaurants in easy walking distance and the lovely old town about a 15 minute walk away. We went half board and chose to eat lunch at the hotel almost every day so we could eat dinner in town. If you swap to lunch you will eat at the hotels a la carte which is very nice, with outdoor seating over looking the sea. Food in there is very good. We did try to go to the buffet once as we wanted a quicker meal but were told half board guests can not eat lunch in the buffet. This is contrary to the Tui website which says half board can have dinner or buffet lunch. Breakfast in the buffet was ok with a fairly good selection. It was always very busy though, the staff seemed stressed and it was not a relaxing experience and we were often sat in the 'overflow' section downstairs. The hotel has two small swimming pools which we never used. The beach over the road is lovely though and the sunbeds are free, with the exception of the front two rows. Sea was pretty rough with a red flag most days so not great for swimming. Special thanks to Eva on reception who was always very friendly and helpful.

Not a 5 star hotel

Oct 2022 | Adcockfamily

Was so looking forward to staying at the Aquila Porto Rethymno Crete after reading the fabulous reviews but unfortunately it didn't live up to them in our opinion. As it is classed as a five star hotel expected so much when shown to our room but wasn't what we thought we would get. The standard room shown on the TUI website is a really bright, modern room or so it looked, ours was dark and the bathroom was old and tired. Complained twice about the bath being dirty and after supposedly being cleaned Mum cleaned herself. Was shown another room but wasn't worth moving to. Food never hot in Restaurant only just warm. never a great selection for a 5* hotel. The hot plates were never hot. The waiting staff needed training in 5* presentation and also customer service. We were on an all inclusive basis but trying to get a second drink whilst eating was like asking for 'a million pounds', they made you feel very uncomfortable. The whole dining room needs bringing up to date and also not big enough for size of hotel. Yes the hotel is across the road from the beach but what it doesn't say is that the road is so busy with traffic that you need to take your life in your hands to cross the road. Also if you are on the sun deck above the cafe which is on the roadside be prepared to intake car fumes. The two pools are small and shallow - disappointing. One of them is right next to the restaurant so be prepared to be looked at whilst either swimming or sunbathing. To get a drink during the day you have to go to onsite cafe - a very strange set up as no poolbars and the bar doesn't open till 5pm. No fault of the hotel but the location on the main strip of loads of hotels is not what we like, we prefer a quieter location. Big shout out to the bar man who was so friendly and helpful. Needless to say we won't be returning to this hotel but would return to the country as that was beautiful.