Punta Cana Princess All Inclusive

Punta Cana Princess All Inclusive is an adults-only, All Inclusive hotel that sits on the long, sandy beach of Arena Blanca. It's within driving distance of the resort of Punta Cana on the eastern tip of the Dominican Republic in the Caribbean. The hotel is part of the Princess Resort, a complex of three hotels that also includes Tropical Princess Beach Resort & Spa and Bavaro Princess All Suites Resort & Spa. You can make use of any of the 12 restaurants and five pools across the three sites. If you want to have some relaxing downtime, there's a spa with a whirlpool, a dry sauna, steam room and Turkish bath. The pool also has a whirlpool. For sports and fitness activities, there's tennis, mini golf and archery available on site, or you could have a go at volleyball on the beach. In the evening you can pay a visit to the hotel's nightclub. The hotel has its own clothing store and gift shop, or for a wider choice of shops, the nearest resort is Bavaro, a short drive away. There you can find several major shopping centres, as well as bars, restaurants and some popular clubs for nightlife.

Arena Blanca beach is within 300m of the hotel, and offers a long stretch of sand fringed with coconut trees. Further along the coast, the larger resort of Punta Cana is 13km away. The resort is popular with golfers as it has 11 different courses to play on, while nature lovers can appreciate the flamingos, peacocks and parrots that fly wild here. Day trip options include island-hopping or jungle walking in the National Park del Este in the south, or a visit to the historic capital of Santo Domingo, which has a 500-year-old cathedral in its UNESCO world heritage Colonial City.

At Punta Cana Princess All Suites Resort & Spa, you can enjoy breakfast, lunch and dinner in the buffet restaurant. The hotel has four a la carte restaurants and you can also dine at the buffet restaurants in the other resort hotels. A snack bar and creperie provide snacks.

Punta Cana Princess All Suites Resort & Spa offers scuba diving lessons in the pool. Daily activities are organised around the pool and at the beach.

Large and lovely pool area with a pool and a pool bar. On the beach below the hotel there are free sun loungers and umbrellas for hotel guests.

All rooms have balconies or terraces, a TV with satellite channels and a minibar. They also have centrally controlled air conditioning, and Wi-Fi is available.

The hotel has a clothing store, gift shop and a mini market.

Flight + Hotel

7 Nights All Inclusive

from £1,089 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £63 per person per night

Secure today from £10pp

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • pool_icon
    Outdoor pool
  • pool_icon
    Pool
  • wifi_icon
    Wifi

Location

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Playa Bavaro, Punta Cana, Dominican Republic

Address: 21100, Playas de Bavaro, Punta Cana, Dominican Republic

Phone: +18096875000

Reviews

Tripadvisor rating

4.5

Excellent

7577 reviews

Location

Rooms

Cleanliness

Service

Sleep Quality

Value

Terrible stay, terrible customer service, and no such thing as VIP!

May 2022 | Torontonians_10

This review is long over due and we stayed here in January 2022 for a week. Upon our arrival to the resort, we decided to pay for an upgrade for the VIP premium package. This was a huge mistake! We complained multiple times to multiple people including the hotel manager to no avail. Their "VIP" service meant something completely different, we called it "very ignored people" which we mentioned to the staff. We did enjoy the VIP area on the beach and the bed was lovely. Agopito was such a wonderful person to have around, very friendly, always a smile on his face, and he deserves to be recognized as a higly valuable employee. He was the person who collected the empty cups, etc. In addition to that, he became our server as the actual servers very rarely ever came by despite tipping! We complained several times about this service and it never improved during our one week stay. On our first stay a girl wearing a cap that read SPA on it came to talk to us about our free 20 minute massage that came with the VIP package. We picked a date and time to have our massage and she called someone over the phone in front of us and told us that our appointment was confirmed. When we show up to the appointment, we were told that nothing was booked and turned us away! We were very upset by this and again made another trip to the VIP service desk to complain about the incident. It was eventually resolved but there was nothing relaxing about it. Every day we went to the desk to complain about services that we were not receiving that we happily paid for and did not get. We had several conversations with people and nobody did anything to fix the problems. Yes they were all saying "we apologize" but that means nothing if the issues are not addressed. We requested for a partial refund but were completely ignored. We looked forward to ordering room service that was included with the VIP but none of the phones worked in our room. What do you do in case of an emergency and you can't call the front desk!!! We are not the only ones that did not have a working phone. Nightly turn down service? What is that? There was no such thing! We were never provided beach towels in our room which we were supposed to get. The restaurant food everywhere was extremely oversalted. There was only one meal that was decent and that was the beef fajitas. The buffet food was cold except for the omelet made to order. When we ordered a green tea at breakfast, it was taking a very long time and we asked for it again and by the third time we asked for it in Spanish. Still no tea came and I found someone else to approach and asked for help becuase of the lack in communication. Once that person spoke to the wait staff, she told us they were all out of green tea. OK, fine but then why not tell us that in the first place instead of having us get frustrated in the lack of service!? The lobster dinner that was included in the VIP dinner was served almost cold. There was no bottle of rum provided to us in our room. Our room was not fully cleaned as the garbage was not emptied every day. There was visible dust in our room. Although Covid rules have since changed, at the time we were required to get a PCR test at the resort prior to our departure. We happily paid the fee but to our surprise the test was done unprofessionally, which again, we complained about. The technician did not change her gloves between patients! This was shocking to us and total disgrard for infection prevention and control measures. We asked others who had already been tested if they noticed any change of gloves upon their swabbing and many people did acknowledge they did not see the change in gloves. Thank goodness our test came back negative but this could have had dire consequences. We were very reasonable about our expectations, we were given a print out of everything that was to be included in our upgrade. We tried to calmly address the matters with all the staff and nothing was done about it. This is terrible customer service and we would not recommend this place to anyone. We do not want another apology from this review from the operations manager, blah, blah, blah. There was no excuse to not address our complaints and do something about it at the time. When we have great and excellent experiences, we write about them and give praise where praise is deserved. We do not just submit one review and post a bad experience and we are not complainers or difficult to please people. We have had awesome vacations including other resorts in Dominican which I have posted. This place by far was a huge disappointment for us. We definitely felt that staff did not appreciate our business.

Amazing staff, beautiful resort

May 2022 | carriesunshine

Sitting in the VIP Lounge at the Punta Cana Airport reflecting on what an amazing first trip (since COVID) we just had. The grounds of this resort are breathtaking, the beach and pool area are simply amazing. All of the restaurants have just had a refurbishment during the shutdown. The food was delicious (with a few misses, as expected) and the drinks were fabulous! The only small negative that I would mention is that the rooms are going to be due for a refurbishment soon (but they were still really nice and clean too). The main reason that we will probably return to this resort is the staff! 100% hands down the best staff of any resort we have ever been to. So happy and helpful and will bend over backwards for anything you need. Would like to mention Alexander in Guest services who went out of his way to make our vacation memorable!

Vacation

May 2022 | F3870LMlisar

Everyone was great! The food was great! Activities and excursions were great! It was my dream vacation! Armando taught me how to do archery and he was super great! We would go back in a heartbeat! Thank you

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