Golden Coast Beach Hotel

Honest Review… Great Resort, would visit again!

My family and I spent 17 nights at this resort in October and had a great time. The hotel is positioned slightly out the way but has a great transport network into Protaras and other areas in the form of bus and taxi’s which are reasonably priced. Walking into Pernera is only a short distance where you will find bars and restaurants. There are a number of lovely coves and beaches within walking distance of the resort. Boat trips are readily available from the small harbor located next to the hotel and are reasonably priced. Upon arrival, check in was pleasant and straight forward we were greeted with drinks and pleasantly surprised to hear that we had been given a free room upgrade. ROOM : Lovely, clean and tidy and had the most fantastic views of the sea. Tea, coffee and milk were topped up daily. Housekeepers worked hard kept the rooms clean and gave fresh clean towels daily. POOL : Area is nice and clean and there are plenty of sunbeds. Only downfall with the pool is that it is fairly small and you have nowhere to escape the children who want to jump in right next to you and splash you. There were lots of children at the resort of all nationalities. It's just a shame that some parents when on holiday with children are more interested in taking selfies and sunning themselves rather than monitoring their children allowing them to run riot!! (This is not a fault of the hotel, purely down to lack of parenting). Beach towels are available and can be changed whenever needed, pool/towel attendant was lovely always happy for a chat. SPA : Had 2 massages at the Spa and they were just lovely and reasonably priced. ANIMATION TEAM : Absolutely fantastic, a credit to the hotel and their company One Stop Entertainment. Hannah, Detti, Andre, Ellina and Marina worked so hard every day and were keen to involve you in the array of activities. That said, they were not overly pushy, so if you didn't want to get involved they still had time to chat with you and make sure you were ok. My family and I got involved in lots of the activities (aqua gym, aqua yoga, water polo, killer darts, French boules and …….the hotel dance!!) had lots of fun. We have been fortunate enough to travel and visit many hotels and I must say this entertainment team were up there with the best! Evening entertainment acts were hit and miss, some fantastic, some not so entertaining. That said everybody’s likes and dislikes are different so there’s something for everyone of every age. One thing I did notice on a number of occasions and so too did fellow guests was the appalling way in which the animation team manager (Alex) spoke to and treated the team. I have never in my life seen somebody speak to their staff and treat them in such a derogatory manner, this in front of guests. Whenever Alex was around you could see the change in the demeanor of the animation team which is such a shame, you could see they clearly feared him. This treatment by Alex was so shocking to see and unnecessary for such an exceptionally hard working ,lovely team. I truly feel his behavior should be addressed. FOOD & DRINK: Food in the main buffet restaurant was good, something for everyone. That said it did get a little repetitive and there were times when what should have been hot food was only lukewarm. Waiting staff worked very hard, clearing and cleaning the tables, which is a difficult task the way some people eat!!! I did have concerns with regards to the children being allowed to enter the restaurant unaccompanied. My reason for this is on a couple of occasions I witnessed 2 young girls at the desserts station (Parents were still by the pool). They had jumped up onto the dessert counter and were using their fingers to pick at desserts including mousse, also removing the chocolate decorations from the other cakes and pastries with their fingers. Their hair was long and loose resting on top of the desserts. I did challenge them on one occasion. This was not hygienic and I’m sure you will agree, unacceptable, especially with the current climate the world is in with Covid-19. I did make a point of speaking with the hotels assistant manager about this, however I was made to feel like I was over reacting. I didn’t feel my concerns were addressed as the same thing happened again the following day. STAFF: Staff at the resort are so friendly and helpful can't do enough for you. Maria at the pool bar was just lovely and a credit to the hotel, so too was Stelios and his staff in the main restaurant. Reception staff friendly and when I asked for an additional pillow in the room they promptly contacted housekeeping who brought the pillow to the room with 10 minutes (excellent customer service). OVERALL: We had a fantastic time and whilst I have highlighted some blips we would definitely return to this hotel and would encourage others to visit. Unfortunately I can’t accept Alex’s actions towards the animation team and really do feel this this should be addressed. Thank You Golden Coast Hotel for a lovely well needed holiday

Positives and Negatives

After reading some of the other reviews, we were holding our breath somewhat. It was the location especially in regard to the beach that sold it to us. Now, as I have said, we didn’t know what to expect. What can I say… So I’ll narrow it down to the positives and negatives. Positives are EVERYTHING!!! We couldn’t fault our stay at all. The room was excellent ~ after all, do you really need a lounge etc, when all you do is get ready and sleep in the room? The staff were outstanding. Nothing was too much trouble and always greeted with a smile. What a brilliant team you have in the hotel! A special thank you to Fanos, Maria, Hannah, Andrei, Pannikos in the restaurant, Detti and of course a huge shout out to Pannikos and Lukas! The best towel monitors in the world, ever! The restaurant staff were awesome as well. The food in the all inclusive is not too bad at all, however upgrading to the AI plus is definitely worth it. The snack bar is superb. The Italian restaurant is really really good. Best bruschetta I’ve ever eaten. We didn’t try the spa as the pool, beach and our new bff’s kept us busy. Lots and lots of laughter with the staff as well as guests, as a great holiday should be. We thoroughly recommend going along the coast line (either way) for a walk. Beautiful beaches and snack bars. Now the negatives… There aren’t any to be honest apart from the fact that we didn’t book for a longer stay. I think we will definitely be coming back here next year.

Staff were EXCELLENT!

My girlfriend and I decided to book a last min holiday to Cyprus and Golden coast seemed to be the best value for money, and it did not disappoint one bit! Staff were awesome all around the the hotel and were super accommodating. Special shout-out to Bernadette, who were part of the animation team. Although we did not want to participate in any of the activities she was still super friendly and always full of energy! She is a credit to golden coast! Food was great here too, excellent variety and they changed up the menu each day, the food that we did have was always good quality! Rooms weren’t super modern however the cleaners always kept them super clean so no complaints at all! Would visit again