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Cyprus Ayia Napa Ayia Napa

River Rock Hotel

Name: River Rock Hotel, Cyprus, Ayia Napa, Ayia Napa | Thomas Cook
Address: Kriou Nerou Avenue, 21, Ayia Napa, 5330, Cyprus
Telephone: 0035723722722
Price range: from £262.04 per person
Rating: 4.5

352 reviews

Overview
Facilities
Location
Reviews

River Rock hotel enjoys a unique, privileged location. Centrally located, this stylish, contemporary hotel, on Kriou Nerou Avenue 19, is 7 minutes walk away from Ayia Napa's largest beach and 5 minutes from the medieval monastery at the center of Ayia Napa. THALASSA Municipal Museum is just across the road and the medieval aqueduct just by side. Shops, restaurants and bars are within 2 minutes walk away. All you need… is next to you! An ideal location for both couples and families.

7 Nights Bed & Breakfast

from £262pp

Facilities

Key facilities

Kids pool
Gym
Air-con
Kids play area
Outdoor pool
Wifi

Other

Kids pool
Gym
24 hr reception
Air-con
Café
Car park
Cot
Currency exchange
Kids play area
Laundry
Lift
Medical service
Outdoor pool
Restaurant
Wifi
Poolside snack bar

Location

Ayia Napa, Ayia Napa, Cyprus

Address: Kriou Nerou Avenue, 21, Ayia Napa, Cyprus
Phone: 0035723722722

Reviews

Tripadvisor rating

4.5

Excellent

352 reviews

Cleanliness

Rooms

Location

Service

Value

Sleep Quality

Travelers' choice award

10/10!

Nov 2022 | Rac57-0

I have recently just arrived home from a weeks holiday here and honestly cannot really fault this hotel! The staff, service, cleanliness was all 10/10. The staff were so friendly and couldn't do enough for you! Angel the Head Waiter and Katarina the Head Waitress (I think her name is) both were so amazing. The food was good, breakfast was nice. Waffles & chocolate sauce were definitely a favourite!! The lunch menu was very appetising and lots of choice, pizzas were a great hit. Dinner wise was average, but still nice. Always something to try. Fresh bread rolls every morning & night. The all inclusive cocktail menu is massive and so much to choose from!! The room was nice and spacious, modern, extremely clean. Good working shower also. Our room was cleaned daily, towels replaced daily if you wanted them replaced. We were lucky enough to get a pool view. The Wi-Fi in the hotel was a great connection! I would highly recommend this hotel to anyone wanting to visit Ayia Napa! It is approx 5 minute walk to the strip and very easy walk. It is a very short walk to the Beach. Bus stop is just outside the hotel which took us to the water park & nissia beach for only €1.50 Thank you so much River Rock Hotel for making our holiday more enjoyable by your service! I would most definitely stay here again if I were to visit Ayia Napa and will definitely be recommending!

You may not get the hotel you think you are staying at -of the service

Oct 2022 | Gromit2020

Checked in at 21:30 and were directed to an annex building - not part of the main hotel. Receptionist gave details - up these steps and you'll find your room on the second floor. 10 minutes later we had to use a fire escape to get to the second floor as that was the only way we could find to get to the room. We found the correct route next morning - we were directed the wrong way! Breakfast was back in the main hotel and was ok, but not much variety of fresh fruit each day. Room was small and every day we had to make our own bed - apart from the first day and when we had the sheets changed - more on that later. The (wet) bath mat stayed on the floor each time the room was cleaned and the shower was never cleaned for the entire 14 night stay. We had a few maintenance issues - toilet constantly flushing, then did not fill up and the maintenance team were fantastic. Issues were fixed very promptly. On day 9 we casually asked when towels and sheets would get changed - they were changed next day, but WHY did we have to ask? Would they have changed them we hadn't mentioned it? I suspect now. Lift stopped working for the last 3 days so we had to carry suitcases down 2 flights of stairs. Would I stay again - no as you cannot guarantee that you will stay in the main hotel. Room cleaning was strange - floors were cleaned but bathroom seemed to be left alone apart from toiletries being refreshed. I don't stay in a 3 star hotel only to have to make my bed every night!

Disgusting place to stay, avoid at all costs

Oct 2022 | Adventure16829456790

Genuinely horrible experience. Some of the most inconsiderate and rude staff I have ever witnessed. They have 0 care for you being there nor for your holiday. I was kicked out of the pool 30 mins before closing time, denied fresh towels and bedding (which they say you can every 1/2 days) - and I wouldn’t for one second leave any valuables in your room as staff come in and out for fun throughout the day

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