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Canary Islands Tenerife Puerto de Santiago

Vigilia Park

Name: Vigilia Park, Canary Islands, Tenerife, Puerto de Santiago | Thomas Cook
Address: c/ Crta General 58, Puerto de Santiago, 38 683, Canary Islands
Telephone: 0034 922 860 590
Rating: 3.5

933 reviews

Overview
Facilities
Location
Reviews

The Vigilia Park Apartments welcome you to a pleasant apartment resort, where to enjoy an accommodation full of commodities and a first class personal attention. Located in Puerto de Santiago center, 450 m from los Gigantes, 650 m from the beach, 1 km from a marina and 42 km from Tenerife south airport.Facilities and services include restaurant, snacks area, bar, TV room, solarium, swimming pool, children's playground, gym, sauna, jacuzzi, wireless Internet access (extra charge), meeting/conference room, elevator and 24-hour reception.Studios measuring 50 m², feature telephone, TV, safe (extra charge), wireless Internet access (extra charge), sofa bed, living room, kitchenette, fridge, hairdryer and bathroom.Apartments measuring 70 m² also feature balcony/terrace.Studios with 1 bedroom: Sofa Bed in the living room for the 3rd/4th person.Please note that some of the above facilities may be closed due to weather / seasonal conditions.Address: c/ Crta General 58, 38 683 Puerto de Santiago, Tenerife, Spain.

Facilities

Key facilities

Kids pool
Gym
Kids play area
Pool
Wifi

Other

Kids pool
Babysitting
Gym
Sauna
Spa
24 hr reception
Bar
Car park
Currency exchange
Disabled facilities
Kids play area
Laundry Service
Lift
Non-smoking
Pool
Restaurant
Safe
Shop(s)
Shuttle
Terrace
Wifi

Location

Puerto de Santiago, Tenerife, Canary Islands

Address: c/ Crta General 58, Puerto de Santiago, Canary Islands
Phone: 0034 922 860 590

Reviews

Tripadvisor rating

3.5

933 reviews

Cleanliness

Location

Service

Value

Sleep Quality

Rooms

Well situated

Feb 2023 | Yvonne G

The resort is well situated with plenty of good cafes, bars and restaurants within easy walking distance. Vigilia is an older resort with walk ways outside the apartments consequently it can be noisy when people come and go with their cases. My apartment overlooked a side street which wasn’t great and once again was somewhat noisy because of traffic and an air conditioner working away overnight. The apartment had been updated with great bathrooms, flooring and comfortable beds; the living area was ruined however by a clapped out sofa bed and a ‘not so comfy’ wicker chair. Although extremely clean the kitchen area was not well equipped, it didn’t affect us as we ate out but would have been an issue if guests with families wanted to self cater. The pool areas were sun traps especially the one situated on the ground floor. (nb the handrail is wobbly) The staff were unerringly polite, helpful and friendly. A BIG note of caution must be added at this point regarding the entrance which is accessed through a shopping mall. Extreme caution is needed when wet, the mall’s tiled floor becomes an ice rink and is an accident waiting to happen; believe me I know!

Nice but noisy, and consider self catering

Feb 2023 | Paul W

We spent a week half board here, and it has a lot of good points, but as with any place, I suppose, some bad ones, which always seem to overshadow the holiday. Good...... Rooms are clean, well maintained, and pretty well equipped, and in our 1 bed apartment, a proper king size bed! It was very comfy too. The staff are friendly and helpful, and the apartments are cleaned every 2 days. The 2 pool areas are are again cleaned and well maintained, but with with a couple of drawbacks, which I'll get to shortly. The area is pleasant, with a bus stop just outside the entrance, which has regular busses to Los Christianos, San Juan etc. Plenty of bars and restaurants about too. Los Gigantes is a short but very hilly walk away, a lovely place to see. You get the impression that a fair amount of money has been spent on the resort, and hopefully a bit more to go yet. And now the not so good.... Noise! And lots of it. During the day, there is a shopping mall at the bottom of the resort, and this can get a bit noisy, as it echoes up between the apartments, not great for an afternoon siesta. As with any holiday place, those being inconsiderate can make the experience worse, especially at night or the early hours. The bedroom faces the central shopping atrium, and is only single glazed, so a loud conversation, which seems to be the only volume for a lot of people, can be detrimental to sleep, which happened to us one night where a loud conversation in Spanish went on for over an hour after 1am, until I looked out to see who it was (possibly staff as they were sitting just outside reception) and let them know of my displeasure (politely). Our apartment faced the street (2nd floor), and a fair amount of noise was apparent there too, although the patio door is double glazed and stopped a lot of it. Special shout out to the idiots in the apartment above our apartment who thought loud music was acceptable at 7am every morning, and had a child that appear to have been shod by a farrier and ran a marathon constantly during the day. We were half board, and the breakfast wasn't bad and plentiful, though a little eclectic for our English palate at times. The evening meals were not great, often overcooked, repetitive and always cold. Both breakfast and dinner were standard holiday buffet style, but the common theme was always tepid or cold food. Really need to address this. The pools were lovely, with a nice well priced bar on the upper deck one, but the lower ones bar was always closed during the day. Missing a trick here, guys, people were enjoying the area that has signs saying no consumption of food or drink bought outside, but no place to get one inside? I'm conclusion, we liked the apartment, apart from the noise factor, the area was pleasant, but the food was a good reason to go self catering in the not badly equipped kitchen in the apartment, which is what we usually do, but decided this once not to. Guess what we will do next time! I would love to give this 5 stars, but the noisy area and possibly noisy staff and poor food offering preclude this. If you are coming here, the upper rooms would be a better bet I think, and go self catering.

A wonderful visit in Tenerife staying at Vigilia Park. Great location and great people

Jan 2023 | Explorer54171229134

The resort is older, however they have tried to update each unit. Updating the colours to greys with modern cabinets. the shower head, the shower itself as well. the furniture is simple but ample for the time you are in the room. The kitchen items are sufficient and if any of the kitchen items are not to your satisfaction they will provide you with a new one. The views are fabulous if you get a sea view room.