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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
Botanico The Oriental Spa Garden Hotel is an adult-focused luxury hotel in Puerto de la Cruz, one of Tenerife's oldest resorts. The hotel has won several awards and is highly regarded for its environmentally sustainable practices. You'll be a stroll away from the La Paz district and directly opposite the botanical gardens, where you can enjoy a leisurely walk. Botanico The Oriental Spa Garden Hotel sits in private gardens, landscaped in an Asian style. The hotel has three outdoor pools where you can spend a lazy afternoon on the sun terrace, heading to the pool bar when you get thirsty. The hotel has four restaurants, so you'll have plenty of choice if you choose to stay on site for your evening meals. The spa area is at the centre of the hotel complex, and here you'll find two of the outdoor pools. The spa also has an indoor pool and a whirlpool for when you fancy some time out of the sun. You can unwind in the Japanese sauna and steam room, or you could book yourself in for a beauty treatment. For more active guests, the hotel has tennis courts and a driving range. In the evening, Botanico The Oriental Spa Garden Hotel puts on entertainment, or you could enjoy an after-dinner drink in the hotel bar.
The closest beach is El Lago Marti·nez, which is 1.4km away from Botanico. Playa JardÌn, a black-sand bay with a promenade and cafes is a little further but close by too at 2.5km away. You could either walk to the beaches or take a bus provided by the hotel. In the La Paz area of the resort there are shops, bars and restaurants for you to explore. Plaza del Charco, the main square in Puerto de la Cruz's old town, is 1.8km from the hotel. Here you'll find more restaurants. It's also a central point to start sightseeing from. The streets of the old town wind down to the former harbour and historic fishing district. Along the way you can discover hidden boutiques and cafes.
The restaurants at Botanico serve Asian, Italian and Spanish food in the evening. There is a fourth restaurant that's open for breakfast lunch. During your stay, you can order room service 24hrs a day. There's also a cafe serving drinks and snacks.
You can use the gym or join in Tai Chi or aerobics sessions. At El Lago Marti·nez, a short walk away, is an open-air swimming complex.
Hotel Botanico has a beautiful tropical garden with a nice pool area. All outdoor pools are heated to about 24 degrees (may vary during the day - depending on outdoor temperature). The indoor pool is heated to about 28 degrees. Around the pool area there are in addition to sun beds, even comfortable balcony beds.
Each room has a balcony or terrace and air conditioning. You'll also have a satellite TV, Wi-Fi, a safe and a minibar.
This hotel is popular! Rated excellent by 2337 people on Tripadvisor
7 Nights Bed & Breakfast
from £769pp
Facilities
Key facilities
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Kids pool
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Gym
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Air-con
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Indoor pool
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Pool
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Wifi
Other
- Kids pool
- Babysitting
- Gym
- Sauna
- Spa
- 24 hr reception
- Air-con
- Bar
- Car park
- Currency exchange
- Disabled facilities
- Indoor pool
- Laundry Service
- Lift
- Pool
- Restaurant
- Safe
- Shop(s)
- Shuttle
- Terrace
- Wifi
Location

Puerto de la Cruz, Tenerife, Canary Islands
Address: Avda Richard J Yeoward 1, Puerto de la Cruz, Canary Islands
Phone: 0034 922 381400
Reviews
Tripadvisor rating
Excellent
2337 reviews
Service
Cleanliness
Sleep Quality
Rooms
Value
Location
Lovely hotel, experience ruined by unannounced construction work right outside room
This is a wonderful hotel in a classic style with attentive staff. The gardens and spa are so beautiful and the breakfast is fantastic. The rooms are comfortable and welcoming and we had lovely balconies with sea view. It was quiet and cosy and very relaxing. In other words, everything was amazing until 3 nights into our stay when we woke up to drilling and hammering and a crane blocking our view of the sea. There had been no warning that construction work was starting and the reception staff almost looked a bit surprised that we wanted to move, as if they were expecting guests to just.. ignore the loud demolition? We were told the work would go on for several days and would be until 4 pm each day. So we had to change rooms, one move was a success and the other was a disappointment and ruined a guest’s stay here. Hotel staff kind of refused to help after a few moves even though the first room they offered was on a smoking floor and the second was very noisy. Guess it did not matter if you were miserable and uncomfortable. I feel bad for them because the pandemic cannot have been easy and they might be struggling financially but surely if you are doing major construction work on a wing of the hotel you would not give people rooms right above? Or at the very least it would have been good to be given the information that this was coming. Maybe some guests don’t mind but we would have liked to avoid moving rooms and go from a lovely room to one of two bad options.
Good pools and beautiful garden
We spent 3 nights on a B&B basis in a garden view deluxe room. The room was spotless clean, the decor very dated. We could hear the TV from the next room. Breakfast was very good, always busy. We had one lunch by the pool and although the salads were OK, it took one hour to be served (40 euro 2 salads and water). Service was excellent at breakfast. The grounds are very well kept and the heated pools are very pleasant. The evening entertainment at the bar was pleasant
Must Visit
Great drive up to the hotel and amazing service from the start. Concierge helpful, funny, friendly. Reception staff amazing. The immediate first image when you walk through the door is unforgettable. Comfortable rooms, fantastic food, unbelievable grounds - seriously unbelievable - relaxing spa facilities with great massage
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