BLUESEA Interpalace

Name: BLUESEA Interpalace, Canary Islands, Tenerife, Puerto de la Cruz | Thomas Cook
Address: C / Aceviño, 21, 38400, Puerto de la Cruz, Tenerif, Puerto de La Cruz, 38400, Canary Islands
Telephone: 0034922383101
Rating: 3

2314 reviews

Overview
Location
Reviews

The apart hotel BLUESEA Interpalace is located 500 m from the nearest bars and restaurants. The city centre is around 1,5 km away. The nearest shops you can reach within around 500 m. The beach at your holiday destination is patrolled by a lifeguard. The hotel is equipped with a 24h reception, Wi-Fi, a lift as well as a supermarket. In the outdoor area of the property you will find a garden as well as a pool that is open seasonally, where sun loungers, sun umbrellas and pool towels are available for free. You can store your luggage in the hotel's storage room. There is also a laundry service. If necessary, you can contact the medical centre. For conventions and other business meetings, the hotel offers a conference area. If you want to explore the holiday region, you can use the car rental service close to the hotel. At the hotel reception, tickets are offered for excursions in the area. American Express and Euro/Master Card are accepted as means of payment. Catering As catering services the hotel offers all-inclusive. Breakfast is offered from the buffet. Lunch and dinner are also served from the buffet. Your physical well-being is catered for by the pool bar. Distances Golf course: approx. 3 km Sports & Leisure A minigolf course at the hotel offers fun for the family during the most beautiful time of the year. There is also the option to play billiards. A tennis court can also be used by hotel guests. For cyclists there is a bicycle rental. In terms of adult entertainment, live music is presented on certain days. Additional information The hotel staff speak English, German and Spanish.

Location

Puerto de la Cruz, Tenerife, Canary Islands

Address: C / Aceviño, 21, 38400, Puerto de la Cruz, Tenerif, Puerto de La Cruz, Canary Islands
Phone: 0034922383101

Reviews

Tripadvisor rating

2314 reviews

Sleep Quality

Cleanliness

Location

Service

Value

Rooms

Never again!

Mar 2023 | Naomi W

Stayed at this hotel for 4 nights last week and couldn’t wait to get back to the United Kingdom. The rooms were clean and couldn’t complain about the rooms to be honest. Hotel staff were terribly rude and miserable. Apart from the young girl and tall guy that would entertain around the pool area during the day. Entertainment absolutely shocking, I hope this will improve in time for the school holidays. Now the food, terrible doesn’t even cover it, we were all inclusive but had to eat out everyday as the food was so BAD. Pool area- was ok, plenty of sun loungers. Not much to do for a young couple in the area. Very long transfer time. Although no fault of the hotel, other visitors were very very loud, causing trouble. Fighting and arguing. Not very nice experience. Very glad to be home and definitely would not return to this hotel.

Interpalace

Mar 2023 | jathson

Before coming to Interpalace by bluesea I wasn’t sure what to expect except for a clean hotel with cold food as they were the reviews by most people. The hotel is spotless from top to bottom and coming from a clean freak I was happy about that. Reception though could barely raise a smile and checked us in, we paid for a safety deposit box. The room was fine, room 105, but the bathroom was for a disabled person which is fine but the toilet was a little weird. The safety deposit instructions said put a six digits into the key panel, as we struggled to follow the instructions we asked reception, reception called maintenance so they could help. When maintenance came he just said, put a four digit code in not a six digit. Why couldn’t reception just tell us that? Also, reception didn’t explain properly that our hotel is a sister hotel to the two hotels across the road, as you use the hotel across the road for your snack and not Interpalace. You can also use any of the hotels for your other meals or use any of the bar’s. As we were only staying for five nights we had to learn this quickly. It does actually work really good but just wish this had been explain in more detail on our arrival. We needed maintenance again for something and they came and sorted the issue out with no problem. The room was clean and standard. Absolutely fine for us, that was until we slept one night in the room. There’s obviously a generator near our room and as it’s quiet during the night you can certainly hear the noise during the night. Maybe we should have asked to change rooms but as we were only there for five nights we didn’t want the hassle of changing rooms. The bar staff were a little miserable apart from Paola, she was friendly, worked hard with a smile on her face. The meals were lukewarm at best but that’s how it is in most hotels like this, I honestly thought the food was OK, a little repetitive but enough choice. If you want English food in Spain then go to Benidorm! All the reviews about microwaves all over the food hall is rubbish, we saw one microwave but like I said thought the food was fine. It’s not a la carte but it’s fine. The entertainment team, haha shocking. I’ve never stayed anywhere where the entertainment is as bad. It’s not in the school holidays so it could change in the school holidays. For the children I hope it does. None of the entertainment team go round introducing themselves or having a laugh. Or doing much in general!* The pool area was great, clean with plenty of sun loungers, you didn’t have to get up at six am to reserve your lounger at all, as long as we were their for ten am then it was fine. But it is March and not a school holiday. The only thing to spoil the holiday were a few of the younger guests, but that’s obviously not the hotels fault as they can’t select who’s coming. But a lad snorting cocaine off a table by the pool is something new to me, so is when a fight broke out in the bar area later in the night! Like I said that’s not the hotels fault but the kind of people who were staying at that time. Most people were absolutely fine. 2 / 2 Would I stay at Interpalace again? Yes I would, it was fine for my girlfriend and myself but I wouldn’t take my children.

Good experience over all

Mar 2023 | Kofil U

Me and my wife stayed for 5 night, the place was very clean, staf was friendly. Only the food was a little disappointment. Food was bland and less options, you had to pay for drinks at dinner time. I would recommend put more variety on food. Part from that all good, I would defo recommend this hotel to my friends and family.