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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
The hotel is located in the northern side of Tenerife Island, in a quiet urbanisation just 2 km from the centre of Puerto de la Cruz and the artificial lake Martianez, very close to the Botanical Garden. The airport is about 25 minutes' drive away. In the property, guests will find a swimming pool with slides, pool sunbeds and playground for younger guests making the perfect option for families with children as well as couples enjoying their honeymoon. The buffet restaurant offers delicious food along with a wonderful atmosphere. To rest and relax, there is the magnificent spa and wellness area. The bright and comfortable rooms are equipped with all the amenities visitors need to have a pleasant and comfortable stay.
7 Nights Bed & Breakfast
from £310pp
Facilities
Key facilities
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Kids Entertainment
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Air-con
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Kids play area
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Outdoor pool
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Water slides
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Wifi
Other
- Kids Entertainment
- Games Room
- Sauna
- Spa
- Massage
- Entertainment Program
- Hot Tub
- Solarium
- Steam bath
- 24 hr reception
- Air-con
- Bar
- Café
- Car hire
- Car park
- Cot
- Currency exchange
- Darts
- High chairs
- Kids play area
- Laundry
- Lift
- Medical service
- Mini golf
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Shop(s)
- Sun terrace
- Table tennis
- Terrace
- Water slides
- Wifi
- Aerobics
- Poolside snack bar
- Salon
- Tennis
- Volleyball
- Kids Club
Location

Puerto de la Cruz, Tenerife, Canary Islands
Address: Calle Guerrero, 14, Puerto De La Cruz, Canary Islands
Phone: +34922385151
Reviews
Tripadvisor rating
 
2463 reviews
Sleep Quality
Cleanliness
Service
Rooms
Value
Location
Good for the money
After reading the negative reviews, we were feeling slightly worried about our stay. As soon as we arrived, that changed. The staff were super friendly, everywhere was spotless and the pool area is brilliant. The water is cold but you get used to it quickly. The food was hit and miss. We always got a really tasty breakfast and lunch but dinner wasn’t great. We ate out a few times, there are so many places in the local area which have cheap food and drinks. There was plenty of choice for drinks at the hotel bars, the local beers and wine was good but it you’re expecting top shelf spirits, you won’t get them unless you want to pay an extra €15 a day, which is actually ok value if you’re planning on bevvying all day. I would say that at some point a few years ago, this place probably would have been a four star but perhaps not now. The rooms were a little dilapidated but ours had a great view and we were rarely in so it didn’t bother us. Overall, we enjoyed our stay.
Great Hotel
Clean great hotel staff very friendly and welcoming especially Carla and Sonia both very helpful bilingual excellent staff thank you for hosting us. I recommend this property if you visit Puerto la Cruz.
Good for price you pay!
Hi very good hotel service and very friendly hard working people.Amazing view for mountain and Vulcan.Cold water in swimming pool but is January.If you not like food go to restaurant or book more expensive hotels! Fully loaded bar.Very nice place lot of restaurants and shop 20 min walk away.Thank you for all staff for amazing 7days holiday !!!
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