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All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of you money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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Castle Harbour

Canary Islands Tenerife Los Cristianos

901 reviews

The Castle Harbour apartments are situation in an elevated position just 15 minutes' walking distance from the nearest beach. Guests will find themselves just a short distance away from the centre of the town, as well as countless shops, bars and restaurants. Links to the public transport network are located just a short walking distance away. The complex features studios, 1 bed and 2 bed apartments complete with everything needed for a self-catering holiday.. Guests can enjoy a leisurely swim in the pool (heated in winter) relax and unwind on the sun terrace, or enjoy an energetic game of tennis. The on-site pool bar/restaurant serves snack/meals throughout the day.Castle Harbour has been welcoming new and repeat clients for many years and is suitable for families and couples alike.

Facilities

Outdoor pool
Wifi

24 hr reception
Bar
Café
Car park
Cot
Laundry
Lift
Outdoor pool
Pool Table
Restaurant
Safe
Sun terrace
Terrace
Wifi
Poolside snack bar
Tennis

Location

Los Cristianos, Tenerife, Canary Islands

Address: 38650, Avenida San Francisco, 12, Los Cristianos, Canary Islands

Phone: 0034922750001

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Reviews

Tripadvisor rating

Good

901 reviews

Sleep Quality

Value

Cleanliness

Service

Location

Rooms

Dogs everywhere, Stinky batroom, Dirty sheets, Damaged flyscreens, Brick wall for a view

Sep 2022 | pauljR6979BJ

It says "no dogs" with a big sign at the enterance. We stayed in room 134 and had a barking dog everynight next door??. Seems like our neighbours were getting up for work every morning at 5-6am. Room has no airflow and like a sauna. Tried opening window but still no airflow, Flyscreen is damaged so that was useless. Not sure what had died in the bathroom but stunk. Shower head kept popping off when turned up more than 50% so fairly useless. All the drawers in the bathroom was broken so didn't use them. Bed was a pulldown bed with 0 comfort and squeaked whenever you moved, bedsheets looked like never been washed so didnt use them just led on top of them as it was so hot. Most of the last peoples belongings was stored in the storage cupboards. No hairdryer or iron etc. only reason im giving 2 stars is that the hotel staff seemed freindly. I know you get what you pay for but this was sub-standard with dogs everywhere and people walking them around the hotel and a fair amount of dog poo outside the hotel

Hidden gem

Sep 2022 | mrskohagan

Stayed for a week room 309.. from the lovely lady on reception who was wonderful very helpful.. the lifeguard who personally puts out your sun lounger where you want very nice touch .. great staff in bar and on site restaurant El Paso all very friendly .. husband very happy could watch football in bar .. had great game of pool inside and outside tables.. prices very good can get 5L water for 70c onsite nice touch .. loved every bit of holiday at castle harbour .. room was studio everything you would need for self catering no issues apart from one bed being very springy. Towels and loo roll changed half way through. Place on the whole was spotlessly clean. balcony view to pool was lovely in evening ., pool clean warm nice for morning swim,very quiet and respectful complex no noise lovely will definitely return… oh and the resident cat was just a joy!!! Thank you castle harbour keep doing what you do fantastic stay

Lovely Family Holiday

Sep 2022 | Louise d

The Apartments are lovely and well kept. We stayed in a 2 bedroomed apartment which was basic but functioned well. The apartment we had could sleep 6 as it had 2 rooms, one with double and 1 twin and a sofa bed in the living room. The balcony is overlooking the pool and goes the full length of the apartment with doors in sitting room and main bedroom. The apartments are privately let, this is not an aparthotel, so you do not get the towels, sheets bins emptied and apartments cleaned regularly but the cleaners did come in about 4 times in our 2 week stay, which we were fine with but others may not like? The pool area is lovely and there is a snack bar there which serves fantastic food and drinks, the frozen cocktails are amazing and very reasonably priced. You have to pay for the sunbeds, as I said its a residential building and the owners have to pay for the lifeguard etc so visitors get charged for sunbeds and umberellas, it cost us €2 per bed per day and you can buy in blocks of 7 days for €10, we were were there for 13 days and the 7 tickets lasted us as you don't have to use them consecutively and we were not always at the poolside sunbathing, so didn't require a bed everyday! We had an issue with water leakage from the shower/bath and it started to run under the tiles into the bedroom wardrobe, plus the ensuite toilet would not flush. We reported it to reception and someone came to fix the toilet the same day, however the shower problem was more serious and couldn't be fixed, the maintenance manager did come up and have a look and we could see she was confused at what could be done, we were not offered a move but I think its because we downplayed it and said we would be happy to live with it as we were all unpacked and couldn't be bothered to gather all our stuff again, we were provided with a huge pile of old towels to put in the wardrobe to sink up the water, which was sufficient to us. The apartments are in the middle of a steep hill so if you have motability issues this may not be for you, waljing down to the beach and town centre took about a 10/15 minute walk, walking back is longer due to hills, however a taxi only costs about €4/5 euros so we did this a few times back to apartments. There are a lot of lovely restaurants and bars within a 5 minute walk, so the location is great and we would definitely visit again.

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