Alua Suites Fuerteventura

Amazing place

Myself and my partner visited for 1 week and wished we had booked for 2 !! Beautiful place we had the my club favourite suite which was nothing but perfect. Cleaning team were brilliant and very friendly. All the food was lovely and it was that nice we are booked up to go back again in March

Most enjoyable holiday

Just returned from an 11 night stay at this fantastic hotel.This was our second stay previously coming here 4 years ago.From arrival to departure we cannot fault anything at this hotel. Check in was fast and smooth. After a request to relocate our room from by the quiet adult pool to beside the activity pool this was granted. All staff are very helpful, polite and efficient. The food in the restaurant is exceptional, so much variety, you would not go hungry here. Pool area exceptionally clean with plenty of sunbeds. Entertainment programme is varied with lots of participation. All staff very vigilant with the COVID measures and made sure that all guests complied to keep everyone safe. I would have no hesitation in returning to this hotel for a 3rd time.

Cold food

Hi, I never write reviews about service and places I stayed to. I spent week at Alua Suites from 05th to 12th of January, the complex is very good, you can find everything you need without get out of the hotel. Also the rooms are very clean, the bed very confortable and the shower is amazing. Very quiet area. The team of the hotel are pretty helpful and polite in special the entertain guys. I was quite disappointed with Vanesa ( apparently she is part of the management team, if the case she needs to improve her management skills), I am exempt of mask in the UK and I do understand that in Spain is manadatory, but the way she approach to me was quite rude and I felt really unconfortable, I had my badge with me showing that I am exempt but she said any person can have that and I should have a letter from my doctor confirming that I can't wear masks. I called my GP and they said that it wasn't necessary. However, she insisted and also called TUI to make a complain and said that if I don't wear a mask at the hotel I would be fine. I got spare mask from another guest and kept only to get food which I woeeied that if I had reaction it would ruined my holiday. Also the food is not nice at all, if you like to eat cold food, fries, pizza and pasta here is the right place. We always watch the team replace the food to get a fresh and more warm food. At the end my husband couldn't cope anymore. They have only 1 a La carte restaurant which doesn't open on Saturdays and also only 1 menu no much choice. Also this hotel is not a 4 *, I would say 3 * maximum, from now all the man has to wear trousers for dinnert at the buffet restaurant and shoes or trainers. I would go back to Fuerteventura but not to this hotel.