Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
The currency in Bulgaria is the Euro.
Tipping
Bulgaria has a very relaxed view on tipping and leaving a small tip when you leave a bar after a few drinks will make your waiter very happy. Tipping isn’t usually expected in hotels but in restaurants you may find a 10% service charge is automatically added to your bill. If you take a taxi with a meter, the driver will often expect to keep the change, so always make sure you have a good range of lev and stotinki to avoid handing over a huge note for a small fare.
Getting your Bulgaria Currency
This is the most widely used form of currency on the continent, so it’s always best to exchange your travel money before setting off. When you order your spends with Thomas Cook, it could be with you on the next business day.
Pick your cash up from your local branch or get home delivery