Travel Updates | Thomas Cook

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Your money is secured in a trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
We're ATOL protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
We're ABTA registered
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.

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General

As the situation settles in Rhodes, the affected areas in the south of the island have now reopened, with most hotels resuming a normal service. Unless you are travelling to Kiotari and Gennadi, you can enjoy your holiday as normal.

The north has remained untouched and many holidaymakers are already enjoying their time out there.

We do recognise, however, that some people do have some concerns and we would encourage you to follow https://twitter.com/GSCP_GR/ which posts regular advice in English as well as Greek and keep an eye on https://www.gov.uk/foreign-travel-advice/greece for official FCDO travel advice.