Real Palacio

Location and hospitality.

It is very well located, in a very select area of the city. It is also a 3 minute walk from El Corte Ingles, amazing shopping location. There are a lot of good restaurants. The hotel is a bit dated, and the rooms are 4 star quality, but it has a vibe of an old palace that gives it charisma.

Amazing hospitality

The hotel Real Palacio is located in a lovely neighbourhood, within walking distance of the city centre, close to excellent shopping facilities and charming restaurants. The rooms are spacious and well equipped. The staff are truly charming, ultra polite and made our stay extra special. The hotel made our wedding anniversary a lovely occasion. We will definitely stay again and when in Lisbon it will the place where we would love to stay again. Our compliments to the dedicated, corteous and well trained staff and to the management as well.

Conveniently placed and comfortable

Extremely conveniently placed on a direct metro line from the airport and within easy walking distance to a couple of other metro lines that take you quickly into the city centre. This hotel is not in the touristy centre but very close to the Fundacão Calouste Gulbenkian and the Corte Ingles department store. It's not in an area that you'd particularly want to wander around in. My room was at the front of the hotel and was very comfortable. I would suggest that the hotel put up some net curtains though because in the daytime, when the curtains were open, passers-by and those who live in the flats opposite would have a direct view into the room. So dressing and undressing had to be undertaken in the bathroom during daylight hours or with the lights on and the curtains shut. I've only given three stars for service because one day the cleaning staff forgot to replace the bath towel and fortunately I noticed before I was soaking wet. I think it would also be nice if the hotel offered guests the choice of not having their towels and sheets changed every day as I find this is really not necessary and very wasteful. Breakfast was very nice with, to my mind, a perfectly adequate choice of food. I would certainly come to this hotel again.