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Occupying a central location in the Algarve city of Lagos, it's close to the marina and old town. It is a 10-minute drive from gorgeous beaches too and airport is less than 30 minutes away by car. Hotel has several restaurants, including a classic and authentic national eatery that comes highly recommended. At the main pub, guests can enjoy an aperitif or live music evenings. Guests love the many quirky indoor and outdoor public spaces, and the hotel's Beach Club on the white sands of Meia Praia is the perfect spot for pool parties and weddings.Combine history and culture with beachside bliss when guests holiday at the stylish hotel. The hotel's elegant rooms all have a balcony or terrace that overlooks the resort, Lagos or Atlantic Ocean. Our top-floor suite even has views that stretch all the way across the city and beach to Portimao. All rooms are air conditioned and equipped with all amenities needed.
This hotel is popular! Rated very good by 3998 people on Tripadvisor
Flight + Hotel
7 Nights Bed & Breakfast
from £734 per person
Secure today from £39pp
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Facilities
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Gym
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Air-con
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Outdoor pool
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Wifi
- Gym
- Sauna
- Spa
- Massage
- Hot Tub
- Solarium
- Steam bath
- 24 hr reception
- Air-con
- Bar
- Bike Hire
- Bike storage
- Café
- Car hire
- Car park
- Cot
- Darts
- High chairs
- Laundry
- Lift
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Sun terrace
- Terrace
- Wifi
- Beach volleyball
- Poolside snack bar
- Tennis
- Private Pool
Location

Lagos, Algarve, Portugal
Address: 8600-678, Antonio Crisogono Dos Santos, 1, Lagos, Portugal
Phone: +351282790079
Important information
Reviews
Tripadvisor rating
Good
3998 reviews
Location
Sleep Quality
Service
Value
Cleanliness
Rooms
Climbing 92 steps to get to my room on the 6th floor – not my cup of tea!
What I liked: 1. Very large room with separate bedroom. I can see it being very easy to spend more than a week at this hotel. There was also a balcony area. 2. The front desk was helpful providing guidance on the different massage services available. The leg and foot massage were very affordable. 3. This is a great location and close to the main street and marina area. However, I would have preferred a more comfortable hotel with an elevator, even if it meant being further away. Even in walking shoes my feet killed me because of all the stairs. What could be improved/didn’t like: 1. I think this hotel was designed and added on after multiple years – or at least that is the explanation that I got from more knowledgeable staff. However, a design where you are literally climbing 92 steps to get to the 6th floor or 70 steps if you don’t use the first floor elevator is completely outdated. I tried to help one a senior traveling on her own speak with reception about changing her room since she had a disability and walking was a big issue. Reception actually told us –“ it says on the website that if you have a walking problem or can’t climb stairs then you shouldn’t book the hotel.” Honestly, I was shocked by this answer. Then reception told us that they were 99% sold out. So, I asked ok … what about the 1% that you have left? Isn’t there some way to accommodate someone with an obvious disability? She said – it wouldn’t work because those rooms were not in the tower. The rooms where you don’t need to climb 92 steps are in the tower and considered the premium rooms. She told the lady to come back the next morning and check if a room freed up. We emailed the tour guide with Globus and told her to help this guest because I questioned whether any help would be given from a reception that seems so bureaucratic. 2. While I suspected they wouldn’t have a kettle that I could borrow, I asked about one at reception. I was also given an answer that seemed completely ridiculous. Reception told me – “The kettles are only available in superior rooms, so if you want one then you can upgrade.” I had to hold back my laughter at the complete absurdity of upgrading a room to get some used kettle. I told her that wouldn’t be possible, since this was booked as part of a bus tour. Then she suggested that I go to the bar and ask them to give me hot water in a coffee cup. My thoughts – there needs to be more thought put into how you tell clients ‘no’ and offer alternatives. The answers are too bureaucratic and lack common sense in terms of customer service. 3. The breakfast was a full breakfast but most of the food I found half baked. Honestly, I ended up only eating fruit. 4. There needs to be more signage in terms of where to find elevators and rooms. I found this hotel layout confusing and even newer staff seemed to get lost. 5. There were small moths or flies in the curtains and washrooms. While I understand these can get in from opening the balcony doors, they were in the room before we came. 6. The air circulation was bad, and the room seemed dusty unless you turned on the air conditioning.
Our stay was relaxing, setting and services perfect!
We thoroughly enjoyed our stay in the hotel as the service, breakfast and setting was delightful. We enjoyed lolling by the pool after a very arduous bike ride and when we needed help to buy a train ticket Daniel and his friend at the front desk were very helpful. The breakfast was delicious.
enjoyable stay
The hotel is like a rabbit warren. There are different blocks spread around the pool area and I thought some areas could be smarter. You can go up stairs to a level then down stairs to your room so if you take the lift you can still have stairs to climb. Main bar and lounge area is very attractive with entertainment some nights. Breakfast was buffet but plenty of choice though it didn't change much, fresh produce. Located close to the prom. and about 400yards from the older part of town. Bus station is only a short stroll away. Would stay here again. Avoid the block on far side of the pool.
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