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Portugal Algarve Carvoeiro

Rocha Brava Village Resort

805 reviews

  • Overview
  • Facilities
  • Location
  • Reviews

Built in traditional Portuguese style, this attractive resort with apartments and villas is located on top of a cliff close to the beautiful lighthouse of Alfanzina and enjoys panoramic views over the Atlantic Ocean. The enchanting old fishing village of Carvoeiro is just 3 km away, fantastic beaches such as Praia do Carvoeiro, Praia Grande or Praia da Senhora da Rocha are within a short drive. The international airport of Faro is about 65 km away.Each of the units is equipped with a washing machine, ensuring a truly hassle-free stay. Some of the superior rooms not only boast sea views, but also include a dishwasher and microwave.The property offers a restaurant, coffee shop, bar and a free transport 3 times a day to the beach Carvoeiro.

7 Nights Self Catering

from £202pp

Facilities

Key facilities

  • pool_icon

    Kids pool

  • gym_icon

    Gym

  • aircon_icon

    Air-con

  • golf_icon

    Golf

  • playground_icon

    Kids play area

  • pool_icon

    Outdoor pool

  • wifi_icon

    Wifi

Other

Location

world_map

Carvoeiro, Algarve, Portugal

Address: Urbanización Rocha Brava, Alfanzina, -, Carvoeiro, Portugal
Phone: +351282350370

Reviews

Tripadvisor rating

4

Good

805 reviews

Value

Service

Rooms

Cleanliness

Sleep Quality

Location

Travelers' choice award

Appalling quality of accommodation and Jet2 customer service

Dec 2022 | helenbY6868TD

We booked a 2 bedroom apartment with garden view half board. Booked in September 2021. our first family summer holiday for 3 years with our 2 teenagers) so we were really looking forward to it. RAted as a 4 star holiday. When we arrived in the apartment we found it to be shabby and dirty and nothing like 4 star accommodation. we immediately contacted Jet2 to raise a complaint but it didn't get us anywhere because they couldn't find us anywhere else to move to (as August) and the rep consistently called the accommodation "rustic" which was ridiculous. we were not questioning the style but the quality and cleanliness. The rep said if she had been able to find anywhere then we would have to pay the cost to move , which we vehemently refuted as Jet2 had not given us the holiday they had sold to us. We could not stomach staying in the apartment for 2 weeks as it was so bad (no way on earth 4 star) and managed to find another hotel for us to move to on the basis that we would be raising a full grievance with Jet2 and expected them to reimburse the additional costs. When we were back from the holiday we submitted a full and detailed grievance (on 08/09/22) by which point we should have received the initial refund for cancelled accommodation paid to us but that had not been received. Despite further enquiries by us to Jet2 we did not receive a response to our grievance until 28/11/22 and still none of the initial payment promised. The response from Jet2 was outright insulting- after over 2 months to review our complaint all of the details shared and the photos attached were ignored and instead a standard response given stating wording from the website "we endeavour to show you images of the actual room described, however this may not always be possible; actual view and/or room size or layout may vary". So, Jet 2 have responded suggesting that it is OK to provide substandard dirty and shabby accommodation on this basis. I will be uploading some of the photos to show how far away from 4 star the accommodation was. Oh. and the Half Board food was pretty awful too- 3 options to choose from, 2 of which were a really basic salad for starter. the breakfast food was awful. Pictures will be uploaded to show this. Jet 2 had the audacity to suggest that they will use our comments and feedback to improve the services given to customers! Yet they do not believe we should be given any compensation for the appalling accommodation they gave us and the additional £2600 it costs for us to move elsewhere. (the only money we received back from the £5864 paid for the holiday was because the hotel agreed to stop charging us when we left). THis was the worse holiday we have ever had. It was exaberated by the attitude of the local Jet2 rep and then the atrocious behaviour of Jet2 when we returned. They clearly do not care at all about providing a quality customer experience and ensuring that customers receive what they have paid for. We will certainly never book with jet2 holidays again.

Mr King

Nov 2022 | Departure829128

Just returned home from a 3 day stay at The Rocha Brava Village Resort. I would like to say this. The reception staff were fantasic, and really helpfull, the free shuttle was a good touch. Our apt was really nice and clean and in a great location. The grounds i give 6 stars, and the amazing pools also. We usually stay at the Tivoli hotel, but now we have found this amazing place we will be coming here. We had a fantasic stay and will be returning next year. Well done Rocha Brava Village Resort.

5 night stay at Rocha Brava

Oct 2022 | Brian C

This was our first visit to Rocha Brava which we had chosen for it’s proximity to Carvoeiro. We stayed in a one bedroom first floor apartment close to the village centre. The apartment was a little tired but clean, spacious and comfortable. Overall it was good value for money and we were very satisfied. The grounds in Rocha Brava are very attractive & well kept and there are good facilities to enjoy. We’ll certainly return for another stay.

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