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Valeria Dar Atlas Resort All Inclusive

Morocco Marrakech Marrakech

3430 reviews

Situated in Marrakech, 8 km from Bahia Palace, Club Dar Atlas - All Inclusive features a terrace and spa centre. Medersa Ben Youssef is 8 km away. with area of 7 hectares in the Palmeraie Bab Atlas- road to Fez - Marrakech. The set in a green park environmentally, traditions and local architecture with plantations (palm trees, olive trees, orange trees, bougainvillea and pomegranate trees and roses, etc.). The Dar Atlas is committed to environmental protection and sustainability, and adheres to dedicated agencies to provide friendly hospitality of our environment (Green Key, Travel life)

This hotel is popular! Rated very good by 3430 people on Tripadvisor

Flight + Hotel

7 Nights All Inclusive

from £333 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £40 per person per night

Secure today from £10pp

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Facilities

  • pool_icon
    Indoor pool
  • wifi_icon
    Wifi

Location

world_map

Marrakech, Marrakech, Morocco

Address: 40000, Route De Fes Commune Al Ouidane , Bab Atlas, Palmeraie, Morocco

Phone: 00212529030100

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Reviews

Tripadvisor rating

4

Good

3430 reviews

Rooms

Service

Cleanliness

Sleep Quality

Value

Location

Not a 4* utterly disappointed

Oct 2022 | Y2418ENkirstym

From someone who genuinely doesn’t want anyone else to be disappointed… We arrived at the Valeria atlas resort, a supposed 4* all inclusive hotel, at 10:30 am to be told we cannot check in untill 2 which was pushed back till around 3. We then finally got told our room was ready to which we were not shown to just told “it’s down there 6 blocks on the left” . Upon eventually finding our room we discovered the dirty bedsheet, no pillow cases, filthy shower, mouldy ceilings which were falling down in places, ants taking over the place, air con (not shown how to use) leaking everywhere, tatty broken furniture. Nothing at all like the photos when we booked which may I add was not cheap. We thought we could look past all of this untill realising there was no towels what so ever, we couldn’t even shower . The next red flag, I went to speak to reception to see if we could get at least a towel to be told we have to pay £10 each for them! And I was to have to find a housekeeper myself and ask her for them. I was shocked but did as I was told to be ignored by 5 different house keepers ! 6 hours after arriving we finally got our towels. Next, we thought we could try and forget about the sh*t start and go and get ourself a drink to be told that we had to pay for anything alcoholic! We had paid for all inclusive ! False advertising! Staff were unbelievably unhelpful and rude, one even man shouting at me when I asked a simple question . Pools all had debris in the bottom and not clean along with broken sun loungers. Now for food… where do I start. Drinks served in tiny espresso paper cups which you’d finish after 1 sip and be back at the bar. Breakfast there is swarms of wasps and I mean hundreds all over the not fresh pastries . Stale bread, dirty bowels and cutlery. Ants in the “clean” glasses. No napkins. Just utterly disappointing. Timings were never stuck to. Lunch starts at 12:30 but they don’t actually open till about 12:45 sounds silly however I have a condition meaning I need to eat at certain times and have to take medicine a certain time before hand. Options were fish fish or fish. Not an issue unless of course like us you don’t like seafood . Finally dinner. Dirty tablecloths just turned over when the next person was to sit there. Never have I wrote a review however this was completely shocking experience and I genuinely wouldn’t want anyone wasting their hard earned money or time on this place. There is no way that this is a 4* hotel . It’s a 2* /3 if everything went amazing for you and you were really pushing it. I’m utterly disappointed and upset with this whole experience. Really would not recommend.

Best time at Dar Atlas

Oct 2022 | Sophie B

We stayed for 6 nights and the best time in Dar Atlas! We had a very warm welcome at the reception and have been escorted to our room. They brought our luggage up, checked the AC and explain how the safe worked. Big thank you for that! Special thanks goes to Sam, Smilay and the rest of the Animation team. They know how to animate the people from early in the morning with aqua-gym all the way to the dancing in the evening. Loved the different evening themes and the connecting shows with it. I can only recommend to go to the theater show from them! They are doing everything on the French and English :) Hicham and the bar team were great and quick with making your drinks and you never had to wait long. They always made sure tables outside are cleared quickly and should you not be able to find a seat, they will go and find more tables and chairs for you at all times! Already planing our next trip to come back

This is not 4 star...

Oct 2022 | 627terrid

Writing this review from a sunbed around the pool. What's good: entertainment team and the programme. They are not too pushy and tbh they are the only reason I am giving this review 2 stars. The bar staff are also good, they do well to accommodate what you want. Each room has a safe which is free to use and you also can access the WiFi all over the hotel and fro your room. What's not good: 1. the accommodation is not what you see on the photos. It's a small dated room with a separate toilet and bathroom. We asked about this on arrival and the rooms advertised are apparently the family suites. There is no iron in the room, my partner also moved the top blanket arrangement on his bed one afternoon to find blood stains on his sheets. However, we didn't come all this way to stay in the room, so it does what it says on the tin. Our air con works, there's a mini fridge which works although the onsite shop is too expensive to keep filling it up. 2. The bar shuts promptly at 11pm and you cannot get a cup of tea or soft drink thereafter unless you wish to go to the discotheque and pay. Also the drinks are served in small espresso paper cups by the pool and tiny glasses in the evening which is frustrating as two sips and you're up again to get another drink. 3. The food...I have read lots of reviews on here which mention a good variety of food. Indeed there are lots of large trays of mixed meat and veg , but there are no plainer alternatives for the fussy eaters. Unless pasta and bread rolls floats your boat!! We have seen French fries once in 5 days and there was a mad queue for them and the restaurant could not keep up with the demand. What food does take your fancy is often like warm at most. The hotel is miles from anywhere so you can't just nip out to eat either. Majority of the guests at this time are English and many that we have made friends with have skipped meals because the food is not to their taste. My partner is quite an adventurous eater and even he has said to dodge dinner as he couldn't face the poor selection. We thought the snack bar would serve the regular hot snacks of pizza, burgers, nuggets, chips etc....this is not the case, it literally serves Danish pastries left over from breakfast and fresh crepes at about 3pm. The best meal here by far is breakfast - but don't expect to see a fry up in the hot trays!! The egg counter is the best option, which can be found outside in the morning. 4. Service in the restaurant, usually in 4 star hotels we would expect some form of seating you at the table and some customary bringing you a drink etc. Not here, literally it's a scrabble to find a clean set up table. If you want wine or a bottle of water you need to catch a staff members eye. Even then they may not come over!! I guess I am just wondering why this hotel is rated so highly - unless the rating is for the TUI sister hotel, which does appear more plush from a brief visit for the cash point. We won't be coming back to this hotel and would not recommend it. The entertainment team and people we have met on this holiday have made the difference in giving this review a 1 or 0!!

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