Les Jardins de la Medina

This hotel is set in the Kasbah Quarter of Marrakech. The hotel is set close to many of the city's most intriguing sites, including the Royal Palace and the Djemaa el Fna. Menara Airport is conveniently located just 3 km away. The hotel boasts a spectacular setting, boasting a stunning backdrop of the Atlas Mountains. The hotel showcases sleek, stylish culture and history, and is sure to impress. Is considered to be one of the most authentic riads in the city. Occupying a 19th-century residence, the hotel showcases typical Moroccan architecture, combined with 21st-century conveniences. This luxurious hotel tempts visitors with the promise of unrivalled style and comfort. The guest rooms are stunningly designed, offering a wonderful setting in which to completely unwind. Guests will be impressed by the extensive range of first-class facilities and services that the hotel has to offer.

Flight + Hotel

7 Nights Bed & Breakfast

from £659 per person

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • pool_icon
    Outdoor pool
  • wifi_icon
    Wifi

Location

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Kasbah, Marrakech, Morocco

Address: 40000, Derb Chtouka, Quartier De La Kasbah, 21, Marrakech, Morocco

Phone: 524381851

Reviews

Tripadvisor rating

4.5

Excellent

2080 reviews

Cleanliness

Service

Value

Location

Sleep Quality

Rooms

Would not recommend, better look elsewhere

Apr 2022 | jurel2016

Property is beautiful and peaceful, spa is good, room is clean and we had a nice fireplace in the room, that was arranged with wood upon request. Reservation team responded in a timely manner, which was also appreciated. With this said, service in the restaurant and front desk is very poor and a huge let down for the hotel. The only person, that I would highlight, is the lady server in the restaurant, which was polite, smiling and accommodating. And it ends here. Everyone else either only care about elder guests, to get more money from them, or they do not speak sufficient English, or they do not know, how to do their job or just do not care and you have to figure out things by yourself. Concierge help non existent and no one was able to assist in our request to check with the requirements to board a plane back home, so we had to do it by ourselves. Only thing they can do, is to call for you a taxi (which than charges you more than concierge said it would be - we already expected this). No personalized serviced. I had a birthday while staying there and not a single gesture was extended, even though I mentioned in advance, that we are coming to stay there due to that. My wife actually had to ask a spa team if a small cake can be arranged. But small gesture in the room, forget about it. Early breakfast on departure: we requested in advance, what we would like to get and at what time, since we had to leave hotel before breakfast started. Breakfast was prepared later as requested and only with a glass of orange juice, coffee, one croissant, one pain au chocolate and one yoghurt per person even though on the form you get also cereals, bread, fruits. This was not done. No bread basket, no jam, no honey, nothing and we had to wait almost 30 minutes after requested time. Not how you want a guest to leave the property. Dinned twice for dinner: manager is there speaking with only older guests, we were completely ignored, not even hello or eye contact. Server brought the food and even though it was correct order, while removing the cover of the food, he mentioned different order and while we tried to open the cover to see, what is there, he was pushing the cover back down. Seriously? After we saw, that it was correct order, he turned it into a joke. Excuse me? We had glasses for wine and water pre-arranged on the desk, but when we ordered beer, they brought additional two glasses, so we ended up with 6 big glasses on a small table and no one bothered to remove the empty glasses, so there was almost not enough space for food. No one bothers to offer another round of drinks or remove empty bottles or to offer additional bottle of water. We used the fireplace and housekeeping did not bother to remove the ashes the next day while cleaning the room. We booked the couples treatment in spa, but for the message part, we were in different rooms. This is than not a couples treatment. Wifi did not work on the balcony of the room. Overall disappointed and would not recommend. There are much better cheaper options with far more superior and personalized service around Marrakech.

Great place to stay

Apr 2022 | FellowTraveler826777

Loved the hotel and the staff were very good, could not do enough to help. Hotel on the edge of the Medina which meant 20 minute plus walk to the large square or around £5 or less each way taxi, our preferred option.

Amazing and relaxing time with great food and lovely hospitality.

Apr 2022 | stephaniegB3129KA

Beautiful Riad in the heart of Marrakech. Amazing interiors and hospitality of the staff. The food served in the restaurant in riad was truly great and exceptional. the location is perfect. highly recommended

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