The Reef Playacar

The Reef Playacar located just a few steps from 5th Avenue and in one of the most exclusive fractions of Playa del Carmen, mixes the tranquility of a tropical jungle with the beauty of one of the most spectacular beaches in the world. The 196 rooms of this complex, distributed in 18 beautiful villas, have a Caribbean décor and all the modern amenities to make you feel at home. The facilities at The Reef Playacar include two swimming pools, fitness center, spa and for the fun of the whole family the hotel offers daily activities, a kids club, bicycles, water sports, aerobics, dance classes and evening entertainment. To delight guests, the hotel has three restaurants, a snack bar, an ice cream parlor, a place to enjoy tea and five different bars. In addition, the property offers its guests a fantastic selection of services with its different packages: Standard, Superior and Premium, the last one being the most complete in which you can enjoy even a delicious Japanese dinner and share your best moments through the free Wifi.

Flight + Hotel

7 Nights All Inclusive

from £1,198 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £69 per person per night

Secure today from £10pp

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Facilities

  • pool_icon
    Kids pool
  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • pool_icon
    Outdoor pool
  • wifi_icon
    Wifi

Location

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Playacar, Riviera Maya, Mexico

Address: 77710, Av. Xaman-Ha Retorno Sayil S/N Fracc, Playa Del Carmen, Mexico

Phone: +529848734120

Reviews

Tripadvisor rating

4

Good

6595 reviews

Location

Cleanliness

Value

Sleep Quality

Service

Rooms

Great location - when you stay just a couple of days....

Jan 2022 | Thorsten27
Was long thinking about whether that is 3, 4 or 5* review - but afterthinking and when considering for whom this place is - i think it is well worth the stay. First of all, we stayed there just for a couple of nights to see Playa del Carmen and its closeby attractions. If i'd be searching for a place to spend a 1+ week beach holiday - go somewhere else. Here's why: The Pro's - LOCATION: the hotel is in a guarded community in walking distance to the nightlife of PdC, so when you go out you'll have everything closeby and a nice stroll. but you won't hear the hammering beats of bars & clubs at night. The ferry pier is also just around the corner. - The setting is lush green and the gardens are beautifully maintained with old vegation all around - Rooms can be a hit & miss, but we ended up in a very nice room (after getting upgrade 2 times due to complaints about the rooms we were assigned to) - beach access and friendlines of personnel - Food is good when taking into account thats its an all inclusive resort. Breakfast was sumptious. The CONs - the first room we got was literally the worst possible, next to staff accomodation worn out furniture, dark, not very nice. Only after compaining we got upgraded - the average guest is mid-age american tourist staying there for a booze vacation starting to drink just after breakfast on the swim up bars. - Beach chairs are so limited that not everyone will get a spot not even mentioning an umbrella. There is an extra section for so called "platinum guests" that we were chased off from the day we didnt get a sunbed in the "normal guest" area. not so guest friendly. - on fridays and saturdays there will be some american couple getting married on the beacht, half the bars will then be closed to other guests. - all bars close at 11 pm For our purpose, the hotel did the job, if it does for you too, one must decide for yourself.

Amazing hospitality

Jan 2022 | Zburley
Really enjoyed our whole experience. What stood out was the customer service from all the staff especially Chris C. He helped us get a reservation last minute for an Italian dinner so my wife and I could enjoy a relaxing date. Thank you Chris C.!

Room bed

Jan 2022 | kbara243421
Our booking room with 2 queen bed or one king bed, we get only one small bed maybe full bed. Other service, clean, location, welcome desk, security, activity & everything was great & professional as we like