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Mexico Playa del Carmen Punta Maroma

Iberostar Paraiso Beach All Inclusive

Name: Iberostar Paraiso Beach All Inclusive, Mexico, Playa del Carmen, Punta Maroma | Thomas Cook
Address: Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen, 77710, Mexico
Telephone: +9848772800
Price range: from £1236.14 per person
Rating: 4.5

8656 reviews

Overview
Facilities
Location
Reviews

Iberostar Paraiso Beach All Inclusive is one of five hotels in the Iberostar Paraiso complex set among the palm and acacia trees of Mexico's Riviera Maya coast. The hotel is family-friendly, with a wide choice of restaurants and bars. The sandy beach of Playa Paraiso complex is steps away and if you'd like to take a day trip, Xcaret Eco Park and Xplor are both 31km away. You can spend a day lounging by the outdoor pool, or wander onto the sand for a drink in the beach bar. Iberostar Paraiso Beach has six bars, including a pool bar and sports bar. If you're staying at the hotel for meals, you'll have a choice of nine restaurants. Seven serve a la carte menus and two offer buffet meals. During your stay you'll have Wi-Fi access everywhere within the hotel complex. After dinner you'll find entertainment in the adults-only disco bar, which serves drinks until late. The hotel also runs live shows if you'd like something more family orientated. During the the day, there are activities on the beach including canoeing and snorkelling. If you'd like to relax, there's a spa at the hotel or you can have a round of golf at the golf course a short walk away. Iberostar Paraiso shares its facilities with Iberostar Paraiso del Mar.

The hotel is set within the Iberostar Paraiso complex which features five Iberostar hotels in a quiet location, on the beach. The golf course Iberostar Golf Club Playa Paraiso is 750m away, and there is also another one 2.5km further down the coast. For day trips, you have several adventure parks in Xcaret, 31km away. Playa del Carmen is the main resort in the area, 25km away, and here you can spend an afternoon shopping, dine on the waterfront, or enjoy a laid-back evening in the bars.

The hotel has two buffet restaurants, offering breakfast, lunch and dinner. There are also seven a la carte restaurants available for dinner. Each room has a minibar which is restocked daily with soft drinks, water and beer. There are shops and snack outlets at the Iberostar paraiso shopping plaza which is within the larger complex.

Staff at Iberostar Paraiso Beach run a kids' club for children aged 4-12. In the hotel pool there's also an integrated section designed for children.

All rooms at Iberostar Paraiso Beach have individually controlled air conditioning. In the room there's a safe and a TV with satellite channels.

This hotel is popular! Rated excellent by 8656 people on Tripadvisor

7 nights

All Inclusive

from £1,236 pp

£2,472 total price

Facilities

Key facilities

Kids Entertainment
Gym
Air-con
Golf
Kids play area
Outdoor pool
Wifi

Other

Babysitting
Kids Entertainment
Games Room
Gym
Sauna
Spa
Massage
Beauty Salon
Entertainment Program
Hot Tub
Solarium
Steam bath
24 hr reception
Air-con
Airport Shuttle
Bar
Bike Hire
Café
Car hire
Car park
Cot
Currency exchange
Darts
Golf
High chairs
Housekeeping
Kids play area
Laundry
Located on a main street
Medical service
Night club
Outdoor pool
Pool Table
Restaurant
Safe
Shop(s)
Sun terrace
Table tennis
Terrace
Wifi
Aerobics
Aqua fit
Archery
Basketball
Beach volleyball
Canoeing
Diving
Jet skis
Poolside snack bar
Putting green
Sailing
Salon
Tennis
Theatre
Volleyball
Kids Club

Location

Punta Maroma, Playa del Carmen, Mexico

Address: Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa Del Carmen, Mexico
Phone: +9848772800

Reviews

Tripadvisor rating

4.5

Excellent

8656 reviews

Cleanliness

Location

Service

Rooms

Sleep Quality

Value

Travelers' choice award

Beach and Entertainment

Mar 2023 | EJL D

The beach is great and the bars are good. Entertainment staff is excellent. Love Andres big personality and warm and fun. Drink are excellent. Pina Colado is the best at the swim up bar and ictecream bar.

Disappointing at the end ... didn't live up to expectations

Mar 2023 | Soo-Mi C

We went to this resort to attend a wedding. The food was only average. We were asked to attend sales presentations and were disappointed at the inconsistency of the 'rewards' to attend. Our friends received a much higher amount and when we mentioned this we were told that the other rewards were 'a mistake' and nothing could be done for us. I was also frustrated at the lack of control over the other guests 'saving' their deck chairs with towels and leaving it 'saved' for much of the day without any staff enforcing the rules against such practices. We been to other all-inclusives before and were quite disappointed with the quality of the food at this resort. Plus the fact that our bracelets didn't gain us access to all the neighbouring Iberostars in the complex. Again this seemed inconsistent as our friends were able to get snacks and served with no barriers, but this seemed to vary day to day. Would we go back to this location? probably not. Not sure if we would check out other Iberostars - maybe, it would take some convincing.

Impeccable grounds, great food, fun entertainment. Awesome for families.

Mar 2023 | k8peartree

We just wrapped a 2-week stay at Paraiso Beach and LOVED it. Family of 4 with kids 6 & 10. Our room was classic, impeccably clean and well situated in building 37. Handy for a family as it’s close to the pool (we’re mostly pool people) and between the breakfast and lunch buffets. Pools are clean and awesome, with perfect temperature, with a great mix of activities in the main section and a large calm area too. Really smart design; you can set up in a new spot each day and feel like you’re in a different place. Beach has seaweed at the edge but they clear a large amount in the mornings. Didn’t really bother us. It was pretty wavy though so we didn’t let the kids play on the waves alone. Also, about 2 metres of large rocks that stretch the better part across the Delmar/Beach/Lindo beach, about 5 meters into the ocean. If you walk down toward the Grand, you can avoid them. We didn’t have water shoes and it wasn’t a problem. The food is excellent. Good quality, fresh, well presented and always lots available. No empty trays (or even partially empty) ever. The hotel’s app is an easy way to find activities and book à la carte restaurants. Works well. Evening entertainment doesn’t include musicals/performances like I’ve seen at other places. Instead, the entertainment team hosts trivia games, karaoke, game shows and more. We were worried they’d be a bit lame but we actually spent almost every night at the theatre to join in the fun!! Star camp (kids club) is awesome. Organized and fun— my daughter didn’t want to leave!! There’s an excellent dive centre on site with top-notch instructors who are highly safety-focused (Dressel Divers). And an amazing perk: free discovery dive in the pool with full equipment. My 10-year old son took the course in the pool and gained knowledge and confidence to try his first dive in the sea. I felt comfortable that he was well prepared and taken care of by the dive team (and I’m a nervous mom so this is saying a lot!!). As often is the case, part of the resort experience is made by its PEOPLE. I want to recognize a few who really made our trip extra special. The buffet team: Sergio. He clearly is passionate about service, making families happy and getting to know the guests. He learned our names and really helped make us feel welcome. Gracias Sergio, we miss you! We also enjoyed the happy spirit and excellent service from Nehemias and Marciano — impossible not to smile when these two gentlemen are at your table! And what is a breakfast without eggs… we loved omelettes and fried eggs made by Fayne. She is quick, efficient, friendly and delightful. Entertainment team: Bravo to Daniel (Dany) and Adrian who are amazing at getting the crowd excited. They have endless energy and are total professionals with the microphone. Special mention to Carolina whose big smiles and help with audience participation in the games. Cleaning: happy to highlight a very special cleaner, Eriqueta, who keeps the Italian restaurant and washroom looking great. She always has a beautiful smile on, every moment of the day.