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Mexico Cancun Cancun

Oleo Cancun Playa

2257 reviews

  • Overview
  • Facilities
  • Location
  • Reviews

ÓLEO Cancún Playa is a 5-star resort, with an all-inclusive plan that includes a handmade gastronomic experience offering two specialty restaurants, an international buffet and a snack bar, two bars and premium drinks. In addition, it has a Spa with a recreational pool with hydromassage, steam room, sauna and unisex hot tub. The resort has a privileged location within the Hotel Zone, just 12 km from the Cancun International Airport, 8km from Plaza la Isla.The 168 rooms and suites have a modern and minimalist design that provide a relaxing and luxurious experience, with stunning views of the ocean or lagoon. In-room amenities include a private bathroom with shower, air conditioning, robes and slippers and a daily-restocked minibar. Guests staying at the Inspira Suites also enjoy exclusive benefits that include a private section on the beach area, welcome cocktail and hands reflexology, among others.

This hotel is popular! Rated excellent by 2257 people on Tripadvisor

7 Nights All Inclusive

from £1,241pp

Facilities

Key facilities

  • gym_icon

    Gym

  • aircon_icon

    Air-con

  • golf_icon

    Golf

  • pool_icon

    Outdoor pool

  • wifi_icon

    Wifi

Other

Location

world_map

Cancun, Cancun, Mexico

Address: Km 19.5 Blvd Kukulcan Zona Hotelera, S/N, Cancun, Mexico
Phone: +529983130126

Reviews

Tripadvisor rating

4.5

Excellent

2257 reviews

Rooms

Location

Service

Value

Sleep Quality

Cleanliness

Travelers' choice award

People Make the Place

Jan 2023 | Josh C

We stayed at Oleo for two weeks, all inclusive. That really does mean everything! You get a wristband that also works as your rooms key card. The Coffee shop, all your food, all your drinks (not top shelf but premium). The staff bring your drinks to the beach for you and they’ll do it as frequently as you need. More on the staff later… (they’re amazing) Food - Two restaurants, a beach side bar for lunches and the all day buffet. 24 hour room service and a coffee shop that does Pizza! Every now and then you’d have special nights on, such as Mexican ninth outside by the pool. All the food we ate was really good quality and you have plenty of selection/ variety. Even as a vegetarian, I had good quality options. We stayed in a junior suite with an ocean view. It was stunning to wake up too every day, had plenty of space and the bed was insanely comfortable. The beach area was beautiful, very clean and right next to the ocean. Which was so warm!! You had plenty of sun loungers, though people did “reserve them” unofficially which was quite frustrating at times. The hotel is 10km away from the strip and the bus is easy and cheap to use. They run 24 hours, come every few minutes and cost 12 pesos. You can flag them down outside the hotel and they’ll drop you back in the same spot. Was a real pleasant experience! Failing that, we used Uber as they’re way cheaper than taxis. What makes this place though is THE STAFF. Without a doubt. Every single member from the reception, bar staff, maids. Everyone was welcoming, went the extra step and so friendly. They really made the stay that extra special. Extra special thanks to Raul, Eduardo, Rodrigo and Isaac. You guys went above and beyond during our stay and we are truly grateful to you all. I’d stay here again in a heartbeat

The Hotel is Average & The staff are flawed.

Jan 2023 | thando m

Stayed in January 2023 with my partner. We have been to Mexico several times & this by far was the worst experience we had. Hotel Flamingo or Grand Princess Yucatan are far superior hotels for the same amount of money. Positives are The Bed was extremely comfortable. The Hotel it’s self was clean. There are some good staff dotted amongst the bad ones. Like Garry the bartender. (I know Mexico has a tipping culture imported from the U.S and we normally always tip). However day 1 our flight was delayed coming into Mexico so we did not have the time to get money on our way into the Hotel. We tried to use the Hotel cash point but it charges 6USD to withdraw YOUR OWN MONEY. (Gringo prices). So we figured we would use a normal cash point the next day that dispenses not takes money. I proceeded on to the bar & got second class service all night from Raul & Eduardo I was skipped several times in preference of the tippers through out the night. To the point were I order (cheap Prosecco) I was told it was finished there would be more tomorrow. Only to be trolled & seeing them serve a tipper Prosecco no less than 2 minutes later. I went back and asked for Prosecco again and I again was told there was none left until tomorrow. I then asked the tipping lady I had seen get some to order for me & sure enough she came back with two glasses. I then made it my mission to not tip the rest of week and the service was reflected. I can write a book on that part. We was hardly ever asked at breakfast if we wanted a coffee or a soft drink at lunch etc. others next to us were asked for their orders & how their days and stay was going and what country they are from etc. the running joke for the rest of our stay became that there must a spreadsheet for non tippers with an asterisk on our names. Black balled!!! Stayed for 7 days. Our room was not made for the first 3 nights plus the bathroom was blocked. So we made a specific request at reception for both items to be done. The bathroom was unblocked our room was not cleaned. We did not complain about this we just made up the room our Selves and requested clean towels etc. on day 4 despite specifically having a do not disturb sign on our door. A house keeper entered our room in our absence & cleaned it. They in the process threw out important receipts that were ON THE TABLE including receipts of excursions we had booked. Citalia is the receptionist we complained to spent less than 3 minutes investigating our complaint about the matter to which she said “the housekeepers never took anything” and proceeded to tell us if we had booked the excursions through their hotel then we wouldn’t have this issue as we could get duplicate receipts. The A la carte restaurants are ok worth a visit each. 6/10 The buffet was good but repetitive and sometimes cold. 4.5/10. The coffee shop is good 10/10. The building is 10/10 modern clean etc. the staff 0/10 with a few exceptions.

Amo Cancun!

Jan 2023 | MelodyyXBB

We have just got home from our holidays and we are already booking to return. Oleo was a pleasure, there was a good selection of food, even for me as a vegetarian. I’ve never met such friendly staff/people, always greeting us, always asking how we are & if we need anything, the boys on the pool bar are so funny. Antonio the entertainer is amazing, he’s so friendly and always getting everyone involved with activities. But a special shout-out to Raul who works on the bar in the evenings, he was so gracious with my elderly Auntie, always made sure she was happy and topped up with a drink, constantly checking we all had what we needed, he deserves the world for being such a good person, Raul made my holiday & for that I would come back to Cancun every year. Thank you everyone x

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