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Oleo Cancun Playa

Mexico Cancun Cancun

1954 reviews

ÓLEO Cancún Playa is a 5-star resort, with an all-inclusive plan that includes a handmade gastronomic experience offering two specialty restaurants, an international buffet and a snack bar, two bars and premium drinks. In addition, it has a Spa with a recreational pool with hydromassage, steam room, sauna and unisex Jacuzzi. The resort has a privileged location within the Hotel Zone, just 12 km from the Cancun International Airport, 8km from Plaza la Isla.\n\nThe 168 rooms and suites have a modern and minimalist design that provide a relaxing and luxurious experience, with stunning views of the ocean or lagoon. In-room amenities include a private bathroom with shower, air conditioning, robes and slippers and a daily-restocked minibar. Guests staying at the Inspira Suites also enjoy exclusive benefits that include a private section on the beach area, welcome cocktail and hands reflexology, among others.

This hotel is popular! Rated excellent by 1954 people on Tripadvisor

Flight + Hotel

7 Nights All Inclusive

from £1,277 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £98 per person per night

Secure today from £10pp

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Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • pool_icon
    Outdoor pool
  • wifi_icon
    Wifi

Location

world_map

Cancun, Cancun, Mexico

Address: 77500, Km 19.5 Blvd Kukulcan Zona Hotelera, S/N, Cancun, Mexico

Phone: +529983130126

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Reviews

Tripadvisor rating

4.5

Excellent

1954 reviews

Sleep Quality

Cleanliness

Rooms

Value

Location

Service

Amazing :)

Aug 2022 | nicolamY121IS

The best holiday ever, hotel is amazing views are beautiful. Great atmosphere. Room service was spot on, rooms were cleaned spotlessly everyday A big shout out to Raul and Miguel they made our Holiday extra special :)

Don’t let the good reviews fool you

Aug 2022 | bethholt77_1

walking into lobby was beautiful the wait to check in however was a bit long. Finally to room (inspira Superior) with a bucket of melted ice with champagne in it and a little display of desserts. You could also smell wet dog which pets are allowed. Room was pretty the view was amazing(see pics) but the room was warm so we turned down the air and after about an hour the temp was going up instead of down. Called Lobby and they sent someone about 45 min later and said it was fixed/ok. Well another hour goes by and no the temp is still climbing. I call lobby again and they said they would send someone up again. Well needless to say no one came and we had to try and sleep in this hot sticky room. No way I can spend 10 days in here plus I’m here having surgery and need to be comfortable. So next morning I go to lobby and Alberto said he would send someone up which again took forever. 2 men show up and call the office and hand me the phone when Alberto says we have to move rooms they need to fix the problem I asked same room like we’re in now? He said YES! But a room will not be available until noon it’s around 9am so we wait. Come noon we have to call lobby and Alberto says it’s going to be later now. He says 3pm. Come 5pm I finally call and ask if other room is ready. Finally we’re headed to other room which is in tower1. The room was completely different but doable and the view was hideous(see pic) no view of our resort at all and 1 of the restaurants roof, big wall and the resort next to us was our view for 10 days! So back to lobby I go Alberto not so nice now says it’s the same view (ocean view) not ocean front so be careful with that. I was definitely downgraded rooms. So I asked well can we at least get the robes that were mentioned in the advertisement? Yes he said I’ll check on that. Never heard anything else about robes. So a couple days go by and the service manager Julia calls and asked how was everything so far? So I go into the room issue and she immediately asked if I wanted to switch rooms again to have similar views as the 1st room? Yes of course I do! She walked us over to look at the room back in tower3. Getting off elevator you immediately feel the temp change. Go into room where it’s warm and I asked if air conditioning works? Yes she says! The view (see pics) was a lot better than the tower1 view we were in at the moment. So we go pack all our stuff up and head to the room upon arriving we had a welcoming note which was really nice and a beautiful fruit plate( see pic). So I slowly start unpacking and an hour goes by and the room isn’t cooling off at all! I then lose my cool I’m so aggravated at this point and ready to just check out. They said nothing was wrong with the air besides the units are by tower1 and it just doesn’t put out air like it does over there. Which my air conditioning friends said that’s some bs. Anyways Julia comes to room and helps to calm me down and after all that we ended up back in tower1 with the horrible view but at least I was cool and would be able to sleep. Julia was AMAZING! She was the only nice person in the lobby area! All the other staff was AMAZING! Rey server/bartender at the Pool/beach was AWESOME! He was very personable and knew facts about our state (Kentucky) Thanks Rey! The bartenders at the pool and inside bar were GREAT too! The little man(didn’t get his name)that brought clean towels and gave us chocolate coins was so sweet! The buffet was good some days and the pool restaurant was ok wings overcooked. The Almar served a 5 course dinner nothing to be excited about! We didn’t even eat at the HAKKA! Not fans of sushi. The brown bag had good desserts and the poke’ ono wasn’t included in the all inclusive! Which made no sense but whatever. The room service food was the best! Was really good! They did allow me to take food from the buffet to my room after I had surgery. The TV was supposed to be a Apple TV but was only able to watch 1 channel and that wasn’t very clear at times. The pool wasn’t real big I did like the seats in the pool to be able to sit at the bar in the water was cool. They didn’t have any good activities or shoes. They did have a meriachi band one night which was neat. The upside to having a view of the resort next to us I did get to see their fire show which was cool. This was our first all inclusive trip and it wasn’t what I expected at all! Hopefully when I return in 6 months I can find a better resort than here. Sorry Julia!

We had a good time. Some cons but nothing major.

Aug 2022 | Fearless10936140933

My husband and I came to Cancun to celebrate our wedding anniversary. It was our first time. When we made the reservation we chose an Inspira Suite which stated that we would be able to check in before normal check in time which is 3:00 pm. We arrived around 1:00, the check in process was a bit long, as we waited in the lobby for about an hour. By then it was already around 2 pm and we were told we could not check into the room as it was not ready and would not be until 3:00 pm. which was kind of frustrating. The Azul buffet was the best, we were there everyday, they change out the food so you don’t get tired of it, they had entertainment at the lobby bar everyday which was nice. Our absolute favorite part was the pool and pool side bar, RAUL is the day bartender at the pool side bar and he did an amazing job and always made sure we were taken care of. He definitely made our trip a lot better. On our last night we ordered room service as we had never done that before, about an hour later we called again and they said it was almost ready and would be taken up to the room within 10-15 minutes, we waited for about another 45 minutes and nothing. Our food never got to us, which was disappointing. Other than that everything was good. We would book here again.

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