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Oasis Palm

Mexico Cancun Cancun

4994 reviews

Situated just fifteen minutes from the city centre of Cancun and a 20-minute drive from the international airport, this family-friendly beachfront resort is the perfect place for a relaxing, sunny holiday with the whole family. Those who enjoy history and culture might venture out to the ruins of El Rey and El Meco, both within 15 kilometres of the hotel, and explore the famous archaeological site at Tulum 135 kilometres away. Alternatively, guests might sunbathe on the white sand beach or lounge by one of two sparkling outdoor pools with a drink from the swim-up bar. The spacious rooms come with cool tile floors and views over the lagoon or the ocean, and with six onsite restaurants serving a wide range of cuisines from Italian and sushi to local tapas and seafood specialties, the resort truly offers something for everyone, making it the perfect choice for a delightful family holiday in the sun.

This hotel is popular! Rated very good by 4994 people on Tripadvisor

Flight + Hotel

7 Nights All Inclusive

from £1,106 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £80 per person per night

Secure today from £10pp

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Facilities

  • pool_icon
    Kids pool
  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • playground_icon
    Kids play area
  • pool_icon
    Pool

Location

world_map

Cancun, Cancun, Mexico

Address: 77500, Boulevard Kukulcan, Lote C-1, Hotel Zone, Cancun, Mexico

Phone: +529988487500

Important information

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Reviews

Tripadvisor rating

4

Good

4994 reviews

Cleanliness

Value

Rooms

Sleep Quality

Service

Location

Worst place ever

Jun 2022 | renemW8139KG

We were told we would have the VIP check in experience, only to wait in long lines. We were to get ocean view room with balcony and then we’re told that wasn’t available so only partial view and no balcony. Food in buffets was horrible, we had roaches in our room. Pool was closed one day for most of day and then for then 3-4 hours another. Beach area was filthy, littered with cups, seaweed and even dirty diapers. Will never return to this place even if they paid me. Had to get my key cards reprogrammed at least 5x. Completely ridiculous.

Where the place is as beautiful as the staff!

Jun 2022 | Gina V

I wanted to share with Oasis Palm management the amazing service we received from the following members of your staff: Jesus Lazaro Romero, waiter at BITES Restaurant, he was polite, kind, efficient, in one word AMAZING! He made us feel at home going above and beyond our expectations. Luz Hernandez and Maria Julia, customer service at Coffee & Me, always kind to customers and ready to serve no matter what kind of customer, they were always polite and gracious. Virginia Gonzalez?(I not sure of her last name, my apologies), she was by far the most productive, capable and efficient room service maid I've ever encounter. She was always aiming to please and whatever amount of money she's getting paid is not enough. I saw that woman tend to my room and called by her supervisors to tend to a problem in a record amount of time and ALL with a smile (that I was not able to see due to the mask but she was just so humble her positivity was contagious). Amazing Person! I recommend everyone to visit this beautiful hotel, where not only the property is beautiful but the people that tend to it are amazingly gracious.

Vacation

Jun 2022 | annapQ7556KR

This is one of the best resorts i have stayed at. The receptionists were really helpful and friendly. Rodrigo took care of me and my friend at check in and he knew how to serve the customer. The room was well equipped and the service was excellent thanks to Virginia one of the nicest person there. From the window, we could view the sea and feel the cool breeze. The location of our room was absolutely perfect as we got the ocean view on the top floor thanks to Rodrigo. As soon as you come out of the resort, you just need to cross the bridge and there is a path leading to the ferry . The ferry will take you to beautiful isla mujeres. The resort had a very clean beach and clear water, a very good place to relax. The view of the sunset from that point was beautiful. I have to say the location of the resort is very convenient as you take the bus right outside the resort that will take you to town. The food was great and the servers Luis,Jorge and Victor did everything to make the guests happy. I also have to say i loved the entertainment at the resort. Serena is full of energy and will make sure you enjoy your stay. At the bar area Esau and Miguel made the best drinks The checkout was very easy thanks to Leidy Rosado as she was very helpful. Couldn’t be any happier with the choice of the resort.

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