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Moon Palace Cancún All Inclusive

Mexico Cancun Cancun

36434 reviews

The Moon Palace All Inclusive is a magnificent luxury resort beautifully nestled at the very end of Cancun south shore. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus. It enjoys a quiet setting far from other resorts, although it is conveniently linked to the vibrant and active areas of Cancun. This hotel delivers a bold new statement on the nature of hospitality and offers a refreshingly unique travel experience in a tourist destination like no other where guests enjoy an abundance of entertainment, relaxation and pure bliss. Delight your palate in any of of the 16 different restaurants, nine bars and two cafes. Moon Palace Cancun offers a variety of family activities to enjoy, including an 18-hole minigolf, a gaming center and arcade, bycicles, world-class activities and entertainment, non-motorized watersports, a Flowrider®, a nightclub and more.Guests have access to the Moon Palace Cancun sister hotels in Cancún, Playa del Carmen and Cozumel. Except for Le Blanc and The Grand at Moon Palace.SMOKE FREE PROPERTY

This hotel is popular! Rated excellent by 36434 people on Tripadvisor

Flight + Hotel

7 Nights All Inclusive

from £1,779 per person

Secure today from £39pp

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Hotel only

All Inclusive

from £154 per person per night

Secure today from £10pp

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Facilities

  • childCare_icon
    Kids Entertainment
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • playground_icon
    Kids play area
  • pool_icon
    Pool
  • slides_icon
    Water slides

Location

world_map

Cancun, Cancun, Mexico

Address: 77500, Carretera Cancun-Chetumal km. 340, Cancun, Mexico

Phone: +529988816100

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Reviews

Tripadvisor rating

4.5

Excellent

36434 reviews

Cleanliness

Sleep Quality

Service

Value

Location

Rooms

Beautiful resort and staff!

May 2022 | jbexters

The University of Cincinnati healthcare team and Palace Foundation just wrapped up a week of clinics for Palace Resort staff and families. During our busy volunteer week, three staff members of Moon Palace Sunrise stood out as critical to logistics for a successful and smooth operating clinic. Christopher- public Relations MPSunrise provided logistics for scheduling group covid testing as well as day to day questions DC Leo- Diamond Concierge MP Sunrise served as translator for the community clinic and secured the return of lost passport following Palace protocol Omar- Mgr at Agra Restaurant MPSunrise worked to set up group dinner reservations It was our pleasure to assist Palace Foundation with their health clinic. Your staff were very accommodating. Your Moon Palace Sunrise resort was gorgeous and we felt safe with covid protocols clearly in place. Thank you!

Got overcharge an extra room

May 2022 | Paradise738216

The moon palace overcharged us almost $3,800.00 for the third room and extra two people that did not have and use. We booked it through Expedia 2 rooms for my husband and I and our two daughters last December. Upon checking in, we received different rooms and we have requested to switch the right ones, after a whole evening of bad experience and our daughter had spend a night at the hospital, she almost died from allergic reaction and we have filled out long list of questions about allergies at their system, Moon Palace moved us from Sunrise to Nizuc at 1 am at night. We had 2 rooms. Upon returning home, we have received and extra charge for the third room. As right now they still did not returned our money neither we have been able to talk to anyone at the resort.

Nothing to complain about

May 2022 | Kristen H

Gorgeous grounds, wonderful staff, amazing food! Couldn’t find anything to complain about. Must try the Indian restaurant and hibachi. Both were my favorite restaurants. Aaron at the the steak restaurant at Sunrise was a top notch waiter. We stayed at Sunrise.

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