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Mauritius Mauritius Belle Mare

Ambre Mauritius

8453 reviews

  • Overview
  • Facilities
  • Location
  • Reviews

Ambre A Sun Resort is an adults-only hotel on the sandy shores of Palmar beach, on the northeast coast of Mauritius. It's a short drive from the centre of the popular resort village of Belle Mare. The hotel's buildings are typically Mauritian, with coconut thatch roofs, cream painted exteriors and the occasional arched doorway. They're set in flat gardens, covered in lawns, brightly coloured flowers and leafy shrubs. You'll have views across the turquoise water of the Indian Ocean from the hotel's palm tree-lined pool area. The hotel has an outdoor swimming pool, with poolside cabanas and a waiter service so you can order drinks from your sun lounger. If you're feeling energetic, you can have a workout in the hotel's gym or wander to the beach where you'll find a variety of equipment for water-based activities on offer, including pedalos, kayaks and stand up paddle boards. For some downtime, you can head to the spa where you'll find a variety of wellness and beauty treatments on offer, including candlelit massages and Ayurveda-inspired aromatherapy. You'll be able to dine at the hotel's three restaurants, with both buffet and a la carte options available. After dark, you can watch the evening entertainment, which typically includes live shows. High-speed Wi-Fi is available throughout the hotel to keep you connected.

Ambre - A Sun Resort Mauritius is 2.2km from Belle Mare, where you'll find a stretch of sandy coastline, lined with palm trees and hotels. It's also home to open-air cafÈs, bars and restaurant, along with souvenir shops. The hotel is 5.7km from the local golf course, which is set on a private island. Further afield, it's an 8.9km drive to Flacq, which is popular with shoppers because of its twice-weekly markets. They sell a variety of locally produced goods, including sarongs, handmade jewellery and fragrant spices. You can also visit the resort's shopping centre, with its boutiques and places to eat.

The hotel has two a la carte restaurants that are open for lunch and dinner. One of them offers a combination of Mediterranean and Mauritian cuisine, while the other serves Italian dishes. There's also an international buffet restaurant that's open for breakfast, lunch and dinner, and two bars serving soft drinks, cocktails, wine and beer.

At Ambre - A Sun Resort Mauritius you can attend a fitness class, such as aqua aerobics, or play a game of tennis, beach volleyball, pool or table tennis.

At Ambre - A Sun Resort Mauritius, bedrooms come with air conditioning and a mini fridge. You'll also have a TV with satellite channels and a safe.

This hotel is popular! Rated excellent by 8453 people on Tripadvisor

7 Nights Bed & Breakfast

from £1,237pp

Facilities

Key facilities

  • gym_icon

    Gym

  • aircon_icon

    Air-con

  • golf_icon

    Golf

  • pool_icon

    Outdoor pool

  • wifi_icon

    Wifi

Other

Location

world_map

Belle Mare, Mauritius, Mauritius

Address: Coastal Road ., Palmar, Mauritius
Phone: +2304018188

Reviews

Tripadvisor rating

4.5

Excellent

8453 reviews

Service

Sleep Quality

Location

Cleanliness

Rooms

Value

Travelers' choice award

Touch of professionalism

Jan 2023 | Thomas A

We have just been back from the best holiday ever. Booked at all inclusive package, we were allowed into all the restaurants.The hotel have a very nice view with turquoise lagoon and white sand. Food- Food was alright, no major complaints. Good service by Deena at Indigo. Always very attentive and every ready to help. Rooms- Rooms were a bit outdated but alright. Bar Service- Coral bar is always very very busy. The cocktails are lovely . Yash, the bar manager has always ensured that we are well looked after. Beside this, one should try a cocktail made by his hands. It is magical. Been to more that 2000 bars in the world, but have never ever tasted cocktails as he prepares it. He sticks to the originality of the taste. Good job. The bar has always been very crowded and i believe it is not easy to manage. But the team has neved let us down. Thank you Yash , for making our holiday such a hit Ti bar is a place to chill for a.sundowner cocktail. However there are few areas of improvement needed: 1) The should be a food menu for the pool . 2) The lighting in the pathways are a bit dimmed. Otherwise it has been a very good experience. The staff makes up a good holiday. Thanks you Yash & Deena. Will surely come back if you guys are around.

Amazing Holiday, due to the staff!!!

Jan 2023 | Duz1892

Arrived early on Saturday 7th, but did not get to the resort until midday, due to a nightmare experience getting through the airport! Once at the resort we were greeted with smiling staff, Deepak especially, who from this point onwards could not do enough for us. One small issue is that the hotel itself could do with some minor work in certain areas, as the rooms are slightly dated. The cleanliness of our room (836) cannot be faulted, ours was cleaned daily by Bobita to high standards. Food was plentiful all day and good choices each night, with a changed theme. Spent most days on the private beach with a 1st class service all day, thanks to Selven and Kelvin. The 5 island trip is worth doing, organised through Chris, who daily walks up and down the beach. Highly recommend the private day trip, visiting beautiful parts of the island including temples, waterfalls, snorkelling with dolphins and amazing views in the mountains, which we organised through Tresor, who also you will see on the beach. Avinash our driver was awesome and attentive, explaining everything about where we visited. Evening entertainment was different every night and decent, and we were looked after and served drinks by Siyam, who went above and beyond and could not do enough for us every time we seen him. All the staff were amazing.

Honest review… Is this a luxury hotel?

Jan 2023 | TazGill

I just want to start this review off by saying, I’m not one of those ‘high standard’ people, I’m your average guy muddling through life who likes to take a break and getaway to somewhere nice. I’m not a snob at all all just like to enjoy a few finer things in life when that’s what you pay for, especially in this day and age! I booked this holiday to Ambre Bella Mare through TUI as an all inclusive package for 10 days. A few gripes of mine was booking through TUI and the lack of communication from them particularly around no one at the airport to pick us up, but I’ll save these review for TUI, as this is all about the hotels review. To start my experience, at check-in! All went well after arriving at the hotel, we were offered a welcome drink and a cold towel, with no upgrades and no special treatment despite it being my birthday, but I suppose this can’t be expected, just a shame not even getting a happy birthday message.. oh well, no biggy. We were shown the front part of the hotel by a member of staff who appeared to have just woken up, slurred speech and blinking slowly, she took us to our room, 528, which really shocked me. This is where I ask the question, is this a luxury hotel? The room was tired, that’s the only way I can explain it, there were paint brush strokes everywhere in a clear attempt to freshen up the room. The tv was old and only had Sky News in English with an old phone. Now this is where I fully accept the split between foreign travellers high expectations, and the reality of local living, I’m not saying that I expect a 50” TV, but there was capacity for better quality TV’s which didn’t flicker, as they were dotted all around the hotel and bar areas, in full HD, so it’s doable. You don’t get robes, you don’t get flip flops, only a pair of room sliders, you don’t get anything extra, just the bare basic you’d find in a Premier Inn… mind you I think you get an iron or a coffee machine in them, you don’t get that here either.. again luxury hotel right?? The room, will do. That’s the only way I can sell it. There is nothing really luxury about it, you get one bin in the main room, and one in the actual bathroom, water which is always luke warm and the cold is never cold, the toilet is in a separate room which means you have to walk to the bathroom to wash your hands.. again is this luxury? The towels provided are fine, they were fresh each day and the bed with pillows were comfy with good AC, so the absolute musts, were fine.. the basic standard you could say, but not luxury. The wifi was alright in the room, 100mbp down and same up, good across the hotel except for the beach which is expected. Buy a MIFI device from the UK and a Data Travel sim from the airport when you arrive, 100GB data for around £11, totally worth it for multiple devices, network was my.t The food was an interesting one! The main restaurant is where you have the buffet, it was fantastic. Can’t complain about the quality of the food here at all, other than the odd fish bone or chewy meat which happens, it was awesome! …. Except for the Dolce Vita restaurant. Oh my days what a joke that place was. My partner and I went on the 4th day, as a birthday meal and it was totally shocking. We arrived just after 7pm, didn’t get the starter until 8pm, and then the wine and drinks after the starter. We waited until 8:45pm with no sight of the main until I asked to speak to a manager. 15 mins later our mains arrived with chicken that was pink (pictures taken). I was so upset that if I hadn’t have checked the chicken I probably would have got sick.. again having to make a complaint and speak to the duty manager Davidson. He was apologetic and walked us over to the buffet restaurant where I had my main and desert in 15 mins, as it’s self serve. Davidson advised he would contact me the day after with a proposal to apologise. I heard nothing. I waited an additional day to again hear nothing, until I collared him walking in the restaurant. He advised he would sort a private meal for us, but just really didn’t care at all. The staff are really interesting, you’ll find some really good and attentive, and others just unhappy. You’ll often see the staff in the restaurants talking to each other on their phones or having arguments about what trays go where, their primary focus is not on you. We constantly had an issue with the staff not taking plates from the table, so flies would gather and spread across the food, which was just off putting, I constantly had to ask for them to be taken by awkwardly waiting for a staff member to get off their phone and look up, again, is this luxury?? Staff care leads me onto my next gripe… a party right outside our room the night after. We walked into our room at around 9pm to see a function outside on a patch of green with music, which went on until midnight. We had no prior warning from staff with apologies or a heads up at all. When I called reception I was advised a manager would call me… no call back.. I called a further 2 times to just get an idea of when the function would end or what our options are, the music was so loud the patio doors were vibrating (two recorded videos)…I love a party!! But this was just something else, I couldn’t believe this was called luxury, I felt like I was in a back alley somewhere. I finally spoke to a manager who refused to tell me his name, advising me that I should speak to the front desk tomorrow but that he wasn’t going to be in to help me, but still.. not telling me his name “You don’t need my name okay” he kept saying… again is this luxury service?? Finally the music stopped, and I never heard anything back from the hotel around my query. The resort itself is pretty, the weather was perfect and the beach and pool were well maintained with staff occasionally interested in asking if you want a drink, the portions changing with alcohol, all inclusive what do you expect… The hotel has a gym which was good if you like weights and a bit of cardio, the Spa was lovely (had 3 treatments) and the staff there cared. It rained on two of the 8 days and the hotel reacted well, a few things were brought inside and a karaoke in the pool bar area. There is also a T-bar on the beach and a little hut which serves lunch from 12-3pm, there is no change to the food here, toasties and chips with ice cream and a few cakes, bit boring for luxury. The hotel has this super weird policy where they give you 3 access cards, the first for the room and another two for towels.. you’re only allowed two, and you can only exchange them at the hut on the beach, which opens at 10am and closes at 6… so if you’re on the beach with a towel that needs changing at the end of your sunbathing, then you’ve got to hold it for the night smelling in the room, until the next morning for the rush… weird, never had that before. The hotel has water sports which we didn’t try out to be honest but saw a few others use, kayaking and parasailing etc. Chris is a tour operator which sells trips and excursions along the beach, usually wearing a hat and cool sunglasses, you’ll know him when you see him, just a cool guy. We did the 5 island tour which if recommend, don’t buy this through TUI, (£171pp), Chris charges 7000MUR total, which is (£130total).. TUI are shocking I know! Definitely do the excursion if that’s one thing you take from this review please! You also can’t pre-book restaurants, you have to book in the morning, so if you want to plan ahead forget it, you’ve got to hope you’re the first batch of residents to book a table, if not then the buffet restaurant it is for you!… again not really luxury. Why can’t the guest relations take care of this, isn’t that where their there for?? You call them and they say speak to the restaurant yourself. The same went for communication amongst the staff, we tried to call the spa to cancel a treatment, didn’t get through so called reception who said “Okay fine”, to then get a call from the spa the morning after asking where I was… so annoying, again not luxury. If you’re all inclusive the main cocktail drinks are extra, like an old fashion and an aperol spritz. There are a few members of staff who do shine, like Razor, Ravi and Vikesh the Guest Relations Manager who organised a special dunner and late checkout to compensate for the troubles we experienced, thank you for making it a little better. In summary, if you want true luxury, the feeling of being looked after and spoilt, perhaps look to a different hotel chain, it’s well known the Ambre group and based on mass residency, maybe the Shangri-La instead? We stopped by on the tour, and I couldn’t believe what I saw, it looked like true, luxury. If you’re thinking of staying at Ambre Hotel, Balle Mare, just ask yourself, what does true luxury mean to you? Pros: - Beach is lush with clear water - Food at the buffet, breakfast, lunch and dinner you can’t fault - Pool is ace and well maintained Cons: - No sign of luxury inside the rooms. - Disinterested staff - Lack of continued customer support from the hotel and customer relations - Weird towel policy - Left without the wow feeling, just another person walking out the door. - No recognition at all for a birthday holiday. - Definitely… not luxury.

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