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Mary

Italy Sorrento Sorrento

592 reviews

This hotel is immersed within the enchanting scenery of the Gulf of Naples. The hotel is located just a few steps away from the beach, making this the ideal option for those seeking a relaxing stay. For those seeking adventure and exploration, the city centre and a host of major tourist attractions can be found within easy access of the hotel. The property is situated in a panoramic position - just a few steps from the beach, city center and minutes from major tourist attractions.Rooms have wonderful views; they are spacious and comfortable with private bathrooms, heating, telephone, satellite TV and air conditioning.The hotel boasts a breathtaking view from the restaurant where you can taste typical Neapolitan cuisine and the Pizzeria where you can enjoy the incredible taste of unique and very special pizzas.In attition all guests can enjoy the Sea Club, the swimming pool, and a solarium surrounded by trees.Our courteous and efficient staff is available to guests 24 hours a day.

Facilities

Air-con
Outdoor pool
Wifi

Hot Tub
24 hr reception
Air-con
Bar
Bike Hire
Bike storage
Café
Car hire
Car park
Cot
High chairs
Housekeeping
Laundry
Lift
Located on a main street
Medical service
Non-smoking
Outdoor pool
Restaurant
Safe
Sun terrace
Terrace
Wifi
Poolside snack bar
Private beach area
Salon
Private Pool

Location

Sorrento, Sorrento, Italy

Address: 80069, Via Gaetano Filangieri, 132, Vico Equense, Italy

Phone: 00390818015535

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Reviews

Tripadvisor rating

Good

592 reviews

Service

Cleanliness

Location

Sleep Quality

Rooms

Value

Nice hotel!

Aug 2022 | Sunshine11506429228

Nice hotel, beautiful view, good service and food. We liked the sea club - also very good service there. The hotel was also very clean. The staff was very kind and we had a good intro to the hotel when we arrived. Will recommend to visit this hotel.

Questionable - NEVER HAVE I EVER

Aug 2022 | ShenNaNie

I consider myself to be well travelled (particularly in Europe) and I have never come across an alleged 4 star hotel with no tea/ coffee making facility in your room. Seems like this hotel is missing a trick not providing such. Never have I ever had a room so bare and empty, looks to be missing furniture perhaps a seating area or some sort of storage. You have just a single rail in your room with about 5 hangers per person no shelves or drawers very impractical really. Never have I come across a 4 star hotel with a pool so small and crowded with people (not only hotel guests but external day users /visitors- locals which tend to get priority over any hotel guest), in fact on the day we checked out at 11am, our airport taxi which was pre-booked two days in advance by the hotel for us at 18:30, we was told they were too busy and have no space to accommodate for us anywhere in the hotel for the in between time, we can only sit in the reception lobby as the bar is closed until later on in the evening. We are not allowed to go to or use the pool area including sun loungers or any other (of the non existent) facilities, unless we want to pay for a shuttle to go down to their beach club then pay an extra €18pp fee to enter which is usually free for hotel guests. We feel this was crucial information and it was not forthcoming even though they had the opportunity to inform of such on several occasions ie when checking in, or when we enquired about late check out (which we were informed can only be until 4 and we would still have to relocate our room) and when we booked our airport taxi with them, at no point did they want to share details that because checkout is at 11 and our pick up at 18:30 you will unable to use anything in the hotel unless you pre book and pay, for christ sake though not even a shower room, or changing room unless you pay - how ridiculous is that. Not sure that’s quite 4* in my books. The hotel is lovely and contemporary decorated throughout staff are nice enough and helpful but as I mentioned above unfortunately not forthcoming with information. Breakfast is ok, although quite repetitive and lacks variety in its very small scale set up, between 9 -10 in the morning it’s absolute chaos 10’s of people waiting for empty trays to be filled, no fresh cooking food stations and small tray of fresh fruit goes in a blink of an eye. They are desperately needing some form of entertainment or games room in the day/ evening, kids are running riot with most parents letting them jump in and out of pool all day splashing away. A gym or fitness centre is needed, their was only 4 English channels on the television which were all news 24/7, so an improvement in this with perhaps at least a smart tv to give you the option to stream services, and once again unless you enquired about specific things not much information was provided about your local area or surrounding.

Superior Sea View Room with stunning views - Better than Sorrento!

Jul 2022 | 570bethd

- 40 mins in a taxi from the airport. - Rooms are small and have very little storage space (no drawers. There is one open wardrobe in the room which is fine if you stay for a couple of days but we struggled over a week for two of us. No coffee in the room which would have been great to have out on the balcony! - Breakfast - very tasty. Not loads of choice as you would get in some of the bigger hotels but it is great quality. My partner lived off (the tastiest) scrambled eggs and I had the muesli, yoghurt and fruit. Coffee is delicious. - Service - absolutely fantastic. Staff couldn’t do enough for us and were very welcoming. - Dogs - you may have read below about the local dogs barking. We had an end room and could definitely hear barking but this did not keep us up at night. - Check-in is from 2pm. - An iron/ironing board and beach towels are available (and free) from reception - There are 240 "steps of doom" to walk down to the beach club (which is stunning). It takes 15 mins to walk down them (doable) but would recommend booking the hotel shuttle bus to go up (we tried it once, not a pretty sight when we finished!) - Its 2 euro per person per trip. - Cocktails and food at the hotel are pricy. 10 euro+ for a cocktail. - 15 mins on the Circumvesuviana to Sorrento (4 stops, 2euro per person). Allow extra time as very unreliable and often late! - Tourist tax is payable - ours was 35 euros for 2 people for the week.

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