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Grand Hotel Poltu Quatu

Italy Sardinia Costa Smeralda

580 reviews

From the private marina you can discover the crystalline La Maddalena Archipelago and the neighbor Corsica islandEnjoy a pleasant stroll along the Marina promenade featuring elegant restaurants and wide selection boutiquesSailing School Diving Center Yachts charter luxury cars rentals available on siteThe Grand Hotel Poltu Quatu nestled along pink granite rocks and lush Mediterranean vegetation in a natural fjord facing La Maddalena Archipelago just a few steps from the stunning Costa SmeraldaEnchanting views of little white buildings embellished with plants and gardens a charming place where the harmony between nature and architecture reigns The Hotel architecture reflects the style of the famed architect Jean Claude Lesuisse genius of architectural masterpieces in Costa Smeralda and all over the world

Flight + Hotel

7 Nights Bed & Breakfast

from £549 per person

Secure today from £39pp

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Hotel only

Bed & Breakfast

from £70 per person per night

Secure today from £10pp

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Facilities

  • pool_icon
    Kids pool
  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • golf_icon
    Golf
  • pool_icon
    Pool
  • wifi_icon
    Wifi

Location

world_map

Costa Smeralda, Sardinia, Italy

Address: 07021, Localita Poltu Quatu, 0, Arzachena, Italy

Phone: +390789956200

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Reviews

Tripadvisor rating

4

Good

580 reviews

Location

Sleep Quality

Cleanliness

Service

Value

Rooms

DO NOT STAY HERE- Horrible service throughout & after… dress mysteriously “not found” from room

Jun 2022 | ezz93

I stayed here in May 2022, throughout the entire stay we were all severely disappointed with the quality of the service given the prices we were paying to stay there. For starters, when the room would be “cleaned” - we never had fresh towels given to us during the stay, never had the mini bar renewed with water, one of our sinks wouldn’t unplug and was full of dirty water… they never bothered to fix it. To top it off, I left a dress hanging in the closet and called immediately the day after to claim this with the expectation of it being mailed to me. When I called, not only did no one seem to care about my missing item, they “had found nothing left in the room…” I called every week for the following 3 weeks, 3x a time a week, every time someone telling me they would call back in 10 minutes. One month on, NO ONE has ever called me back!! Horrendous horrendous service, and to be told that my dress was no where to be found?! I’m sorry but this hotel is absolutely awful and can only assume my dress has been taken by a staff member. DO NOT STAY here, not worth the money.

A little heaven on earth.

Jun 2022 | 329jeanniee

I stayed at this hotel for a week with a friend. Our holiday was first class. The hotel was beautiful.The architecture was a delight. I couldnt stop my eyes from wandering and found a new quirky, artistic display every time I looked. The hotel was very clean with sanitizers available. Breakfast was plentiful and there was a huge choice. The chefs and waiters were very pleadant and we felt very well looked after. The rooms were pleasant and we had a balcony overlooking the smart yachts in the bay.A special treat to wake up to each morning. The pool was very nice and well maintained with good quality loungers. One of the hotels main assets were the staff. All staff were polite and very friendly and willing to help.In my opinion, three need a special mention. Jan Gianandres one of the main receptionists was very helpful and was knowledgeable about the locality.He made our stay stress free and would always have time to answer any queries. Francesco the executive housekeeper was friendly and welcoming and would always have time to acknowledge guests. Stephano the under manager was very special.He was professional ,friendly and polite and he certainly went the 'extra mile.'He made our stay perfect. He is an extremely valuable member of the team and in my opinion a great asset.His manner was diamond class. Thank you for a wonderful holiday. Jeannie

Star quality hotel with exceptional staff

Jun 2022 | 54annr

We stayed at this hotel from 17th - 24th May, 2022 for a holiday. We arrived approx 9:30 pm and were immediately made to feel very welcomed. The reception area was stunning with great architecture enveloping great works of art - a feast for the eyes. The on duty receptionist Jan Gianandres ensured that we had a room with full sea view as requested. He even personally escorted us to our room and then ensured that we had a table in the restaurant. The food was beautiful and well presented although rather expensive. Breakfast was buffet style with ample choice and everything was good quality. The breakfast staff were helpful, polite and friendly. The room was clean and well kept with a very quirky and tasteful bathroom. All public areas were clean and tidy. The decor was tasteful and intricate and attention to fine detail was prevalent throughout. The complex was not fully open until the beginning of June which was disappointing. However, there was one small caffe/restaurant - Caffe Della Piazza - which was situated directly next to the hotel. The waitresses were helpful polite and friendly. The chef bent over backwards to be accommodating, preparing our food according to our preferences. He came out to check that all was well every evening. All the staff at the hotel were helpful, polite and extremely friendly and were a credit to the establishment. However, some staff certainly made our holiday both memorable and special, and hugely deserve acknowledgement. Francesco, the executive house keeper, was always friendly and ensured that everything was well maintained. Jan Gianandres (reception) was fantastic. He was knowledgeable about the area and made sure we were well looked after. Stephano, the assistant manager, was worth his weight in gold. We have never come across such a pleasant, friendly and helpful member of staff in a hotel. Nothing was too much. His smile was infectious and his attitude and professionalism was impecable. Thank you all for an enjoyable and memorable holiday.

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