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Balearic Islands Majorca Ca'n Pastilla

JS Palma Stay

Name: JS Palma Stay, Balearic Islands, Majorca, Ca'n Pastilla | Thomas Cook
Address: Carrer Dels Pins, 26, Can Pastilla, 07610, Balearic Islands
Telephone: +34971261550
Price range: from £418.76 per person
Rating: 4.5

1441 reviews

Overview
Facilities
Location
Reviews

This attractive hotel is located in Can Pastilla, just a few steps from the seemingly endless sandy beach of the Playa de Palma. It has an amazing proximity to the airport being just a few minutes away by car and the centre of Palma is about 10 minutes away. Numerous restaurants, bars, cafés and shops are in the surrounding area. Guests will have the time of their lives in this wonderful complex where they can rest by the side of the outdoor pool while sipping from a margarita or having a refreshing swim. They can also visit the restaurant to enjoy delicious and healthy meals along with an agreeable atmosphere or they can go to the bar to have a couple of drinks. Travellers will love visiting the spa sine there they can relax and forget about the stress. The comfortable rooms are decorated with light colours and touches of vibrant and vivid ones. They are perfectly equipped with all the essential amenities to have the best and most unforgettable experience.

This hotel is popular! Rated excellent by 1441 people on Tripadvisor

7 nights

Room Only

from £419 pp

£838 total price

Facilities

Key facilities

Air-con
Outdoor pool
Wifi

Other

Spa
Massage
24 hr reception
Air-con
Bar
Bike Hire
Café
Car park
Cot
Currency exchange
Laundry
Lift
Medical service
Outdoor pool
Pool Table
Restaurant
Safe
Sun terrace
Table tennis
Terrace
Wifi
Poolside snack bar

Location

Ca'n Pastilla, Majorca, Balearic Islands

Address: Carrer Dels Pins, 26, Can Pastilla, Balearic Islands
Phone: +34971261550

Reviews

Tripadvisor rating

4.5

Excellent

1441 reviews

Location

Value

Service

Sleep Quality

Cleanliness

Rooms

Travelers' choice award

Pros and cons

Mar 2023 | Nicola1919

Will start with the good bits! The welcome drink vouchers are a lovely idea. The staff throughout were all really friendly from reception to the young boys running the bar and pool service. The spa exceeded my expectations, great choice of things to do and steam room lovely and hot. Sauna was not heated correctly and not sure on the etiquette here but was a bit taken aback to find a man in here with his meat and veg hanging freely! Rooms and communal areas were kept clean and towels changed daily. Points for the hotel to work on… who ever manages breakfast is trying to cut way to many corners. The bulk of guests come for breakfast at 7.30 and the bulk of the staff start at 8… but all in the wrong places. There is one person left to run the eggs, pancakes and omelettes and you are waiting forever and most people were choosing to not wait and miss out as it just became frustrating. Depends on who was cooking at the time things would be burnt or undercooked and really they should start making things like pancakes and the eggs at 7.20 so you are not having to join a queue then watch your fried egg be cooked zzzz. Lots of night before prep is done on the food the night before breakfast and it shows, stale mouldy bread that’s been left out, things laid out and prepped like ham and cheese toasties which are then refrigerated overnight and taken out in the morning. Juice machine squirts out a mouthful of juice at a time so you have to refill multiple times. No English tea bags so bring your own. No kettles or tea making facilities in the room - never had this before even in budget hotels. Dinner - you get meats cooked in front of you but again it’s short staffed and long queues. Basics which should be easy to get right and always messed up like chips still frozen/ soggy and majority of everything else is just cold. Rooms are tiny! We were in 115 and were surrounded by youths that appeared to either be workers living on site or people living there as long term stays. They were always noisy throughout the night banging doors, giggling and running into each others rooms. There was a foul stench every morning that came out the drains in the bathroom and our door lock was broken so couldn’t be locked from the inside. Some great pluses but a lot to work or to warrant the reviews I based this booking on.

Nice stay

Mar 2023 | shane350

Excellent hotel, room and hotel very clean. No hassle booking in everything went smoothly. Spa area was excellent not overcrowded and the changing facilities very clean.I would recommend this hotel if staying in this area, close to the beach and town for a stroll in the evenings. Staff were very good and the choice at breakfast covered most items.

A super hotel, highly recommended.

Mar 2023 | Stephanie T

This is a great hotel with very friendly and helpful staff. Everywhere is spotlessly clean and modern. The beds were very comfortable with nice linen There was good quality shower gel and shampoo in wall mounted dispensers. The food on the buffet was excellent, and the chefs are there to prep fresh omelettes etc at brekkie and to do freshly grilled meat and fish in the evening. It's a shame that some of the clientele choose to come to dinner looking like they've come straight off the beach, wearing tatty baggy shorts and scruffy flip flops. Why can't they just make a bit of an effort to look presentable at dinner? The hotel is within 10 minutes drive of the airport, which is super convenient. We thought the aircraft noise might be a problem but it isn't. The planes aren't directly overhead and don't fly between 11 pm and 7 am. There was absolutely nothing to do at night in the local area at this time of year so we went into Palma on the local bus on a few nights, where it was very lively. You can walk or hire a bike to get to Palma from the hotel along a lovely promenade; a very pleasant way to spend a day in the warm March sunshine, especially knowing that it was cold and snowy back in the UK. The beaches are within a 10 minute stroll. We would highly recommend this hotel and, apart from the rag bags in the restaurant at dinner, we couldn't fault it.