Tropic Garden

Chris

Excellent hotel with good food well managed ! Nice pools incl indoor Little bit out of town so need to be able bodied Good range of food well cooked and presented Rooms are nice size and clean manager very Helpful No close beaches only bad point but nice view

Really good holiday

We stayed here for a week in September as a family of 3 through Jet2 staying all inclusive (AI). We booked based on location, reviews and how the hotel looked online. Negatives: On arrival we were given wrist bands for the AI but then informed that there were a number of elements not included. That sort of defeats the point of AI. AI helps with a 3 year old who leaves everything to get warm, then complains its warm before asking for another. Things that were extra were half price for those staying AI like ice cream and some spirits. We have stayed in AI in Turkey which have offered literally everything. The other annoyance was that the towels were €7.50 each none refundable. There was a safe in the room but not key which has hireable, no iron or ironing board, again to hire. There were cups, saucers, spoons and a kettle but no actual tea or coffee? Seems odd to have a living room set up, especially AI, but nothing to make. We were initially given room 1062 which was the ground floor right in the corner of the hotel. The room was small but the biggest danger was the bed they had set up for my 3 year old, very nice by the way, was in the living room area which had a UPVc door leading onto the balcony. The handle was a nice height which she could reach and open. Being ground floor the balcony was only a couple of feet off the ground but back onto a public footpath then a cliff edge into the sea. My wife closed and 'locked' it from the inside with me on the outside and with very little effort or force i was able to force it open and gain entry into the room. Anyone could have broken in from the easy to access public footpath and /or my little girl could have got out or worse. My wife complained and we were moved to the 3rd floor. The pool isn't heated and was cold. On the very hot days it was welcome but not always and we couldn't spend long in before we got cold and had to get out. It was masks inside as per Spanish law but it wasn't an issue and everyone stuck to the rule as did the staff. Positives: The change of room was bigger, brighter, more secure with a great view so well worth it. The house keeping service daily was excellent and the room always cleaned to a good standard. The hotel in general everywhere was very clean and tidy. I know it has been Covid and everywhere has upped the cleaning standards but the hotel has done a very good job in this area. The pool area is spacious, clean and we never didn't get a sun bed. There were beds available at any time of day. The pool bar was great with staff very friendly and fast with service. The AI main restaurant was clean and spacious but did resemble a school dinning hall. The food did change each night with some daily staples like chips etc. There were cooks making fresh food in front to order which was nice and self service drinks including San Miguel beer pumps which was excellent. The hotel is in a excellent location. Just a few minutes walk to the marina and local shops, bars and the beach. We left everyday to explore, shop and had lunch out most days. There is a corner shop literally across the road and a Mercado supermarket at the top of the street about 200 yards from the hotel which was good for bits. We found all the staff we encountered friendly and helpful. There are some pool tables and an air hockey table my daughter loved. The evening entertainment wasn't fantastic but has been reduced because of Covid. She was asleep by half 8 so we didn't catch much anyway. Spent time on the balcony with a drink after she went down listening to the music which was nice. Overall the hotel was nice but a few areas can be improved especially the strange extras which made little sense. Its in a great location and the food and staff very good. We had a great holiday

Excellent stay!

We stayed in apartamentos tropical garden the end of September into October and we had a fabulous stay! The rooms were immaculately clean, the staff were so friendly. The drinks at the pool were delicious! The location is a 5 minute walk to the beach, shops and restaurants. We would deffinetly stay again. 10/10.