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Ambassador

Austria Vienna Vienna

766 reviews

This luxurious hotel is located in the historic city centre of Vienna and was established in 1898. The establishment is close to St. Stephen's Cathedral, the State Opera and more sights. The nearest subway station is Stephansplatz while Vienna Airport is at 23 km from the property. Each of the spacious and individually designed rooms is equipped with minibar, hairdryer, safe, air conditioning and cable-TV. The à la carte restaurant with winter garden and open-view kitchen provides for the culinary well-being. Seasonal cuisine and Austrian specialties are served in a modern ambience overlooking famous Neuer Markt. Guests can also enjoy a Viennese coffee, an aperitif or a snack at the impressive bar.

Facilities

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    Air-con
  • wifi_icon
    Wifi

Location

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Vienna, Vienna, Austria

Address: 1010, Kaerntner Strasse 22 Neuer Markt 5, 5, Vienna, Austria

Phone: +431961610

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Reviews

Tripadvisor rating

4

Good

766 reviews

Location

Sleep Quality

Rooms

Cleanliness

Value

Service

Great location in Vienna

Aug 2022 | 335betsyp

The hotel was very nice. We had a junior suite which was excellent. Very clean. The room was very spacious. Hotel staff was helpful. Breakfast not included and no tea/coffee in the room. The location is convenient to most sites. Walked to Hapsburg palace; Sisi Museum, St. Stephens, Jewish Museum. Lots of shops and restaurants right outside the hotel. Overall a good experience.

HORRIBLE! THE WORST EXPERINCE AND TREATMENT AT A HOTEL EVER!

Jul 2022 | Gerrydelsol

This was the worst experience ever at a hotel. The front desk was rude and totaly unsympathetic! I have never been so humilted in my life. A stay at a Motel 6 would be better. They changed my room a number of times for various issues, leak, noise and the lady Ms LAURA, totally misreprensted herself saying she was the manger, no she was head of sales, she LIED straight to my face! For our troubles she agreed to take care of our laundry; imagine my surpise at check out when they presented me with the bill, almost $300!(really) The same clothes done in Rome was $40 euros. I explained that to the front desak at check out this was suppossed to have been taken care of, IT WAS NOT !This woman Laura staright out lied to me! and when I said that I would not pay the charge, expalining what was aggreed on, the front desk threatened to call the police! As I stated before, I have never ever been so humiliated., and treateded with such rudness, disrespect and with a total lack of understanding. The wife and I have been traveling all through Europe and we have never encounted this at all, even when issues did occur, we have always been treated with respect and honestly. This hotel and the staff are the complete oppiste of that. Please don't waste your time or money.

Location!

Jul 2022 | Triantafillos G

The ultimate best location! Everything is in a short walking distance. Very nice, clean spacious rooms. Only drawback: poor in-room amenities: no coffee/tea preparation, no pen & paper (I had to ask for them). Also, no gym/sauna/swimming pool. Overall: Yes - We would stay here again!

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