Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Wondering what the weather’s like in Puerto de la Cruz? Our Puerto de la Cruz weather forecast will tell you everything you need to know. Whether you’re getting ready for an upcoming trip, or you want to know when’s the best time to book, Thomas Cook is here to give you the latest outlook. If your trip is coming up in the next couple of weeks, keeping a close eye on the Puerto de la Cruz weather forecast is a good idea. That way, you’ll know exactly what to pop in your suitcase, and come rain or shine, you’ll be able to make the most of your trip. We’ll give you up-to-the-minute updates, too, so be sure to check back before you leave. Looking further ahead? You can see what the climate’s like throughout the year with our monthly round-ups. They’ll show you what the Puerto de la Cruz weather forecast looks from January to December.