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The Paul Hotel NYC-Chelsea Ascend Hotel Collection
1231 reviews
Let the destination reach you at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection hotel in New York, NY. Conveniently located in the NoMad neighborhood of Manhattan, this 100 percent smoke-free boutique hotel is a unique reflection of the community and helps you to feel like a part of the local scene, which includes the Empire State Building, Madison Square Garden, Times Square and Fifth Avenue. Enjoy such upscale amenities as free WiFi, meeting space, business center, restaurant and bar. Guest rooms feature a flat-screen TV, iPod docking system, coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges program.
Flight + Hotel
7 Nights Room Only
from £1,280 per person
Secure today from £39pp
check price & availabilityHotel only
Facilities
-
Gym
-
Golf
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Wifi
- Gym
- 24 hr reception
- Bar
- Car park
- Disabled facilities
- Golf
- Lift
- Restaurant
- Safe
- Wifi
- Luggage room
- Tennis
Location

Midtown West, New York, USA
Address: 10001, 32 West 29Th Street, New York, USA
Phone: 0012122045750
Important information
Reviews
Tripadvisor rating
 
1231 reviews
Location
Rooms
Cleanliness
Value
Service
Sleep Quality
Fantastic location
This is a perfect location to tour New York. The beds were vey comfortable and the staff was very friendly and helpful. We had a king bed and the room was definitely tight but well laid out and since we were not in the room much it was perfect. We had a accessibility room and it had a perfect shower, the only complaint is there is only 1 mirror high above the sink. This is not accessible and the mirror in the closet is on the wrong door. This should be corrected. also the shower curtain smelled and got worse over the days. this is not changed after each stay.
Bait and switch DO NOT STAY
Just stayed at this “hotel” and will NEVER stay again. I should have known something was wrong when my credit card was charged two days before I even arrived even though my reservation stated pay at hotel. So, my credit card had two FULL amount charges pending. Then, I walked into the “hotel” and thought is this a joke?? Where’s the grand lobby? The exciting bar? The rooftop? The “reception” “lobby” and elevators ALL crammed into a tiny space. I had a friend waiting for my arrival and I know the look on my face was TOTAL EMBARRASSMENT AND ANGER as she sat on a bench for two people. It is OBVIOUS the photos they bait you with, are stock photos from another ACTUAL HOTEL. This place IMO is an expensive hostel. The “city view” for a double room is the backside of the building facing the wall of the building next to it. The city view rate I selected when booking is a TOTAL LIE. The rooms are small. The lotions they supplied in the bathroom were already used. Was I supposed to finish them?? Usually when I travel, I post pictures of the hotel and tell everyone about it. NOT THIS TIME!!
False advertising and very rude receptionist
Do not stay here. There is false advertisement about what they offer. The restaurant is closed and rooftop bar is closed as well. By the look of it it’s been closed for a long time. Read prior reviews. The picture of the room I booked is different of what they gave us. There is literally no room to walk, you have to stay in bed while your in the room. It’s all fake, nothing is as it’s advertised. The receptionist had a bad attitude and did not answer any questions but just looked at us when we asked about the restaurant and the bar, I specifically was looking for a hotel that offered such amenities as I was traveling with a 80 year old lady. The picture of the room looks big and spacey and when we got there you actually walk right into the bed. Shame on them.
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