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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
This 4 star hotel sits in the very heart of the metropolis, just across the road from the world famous Carnegie Hall and 0.3 miles from the entrance to Central Park. Three nearby stations give direct access to eight of New York’s Metro lines, making it a great base for exploring the city. In addition to the great location, there’s a 24/7 gym, Apple® workstations, luggage storage and unlimited long distance calls, covered by the facilities fee.
While breakfast isn’t included there’s a ‘grab and go’ food counter, selling tasty bites created by artisan New Yorkers. So you can start the day with a delicious flaky pastry and an aromatic Nespresso® coffee. The service is available from 6:30am, ideal if you’re feeling a bit jet lagged.
In the evening (from 5pm) you may choose to visit Park Lounge, a cocktail bar with large communal tables. It offers everything from Tuscan Pear cocktails, Chardonnay, whisky and tequila to beers. Plus, if you get peckish they can rustle up a fried chicken sandwich, caesar salad, buffalo wings or a jumbo pretzel with cheese sauce. Please note it’s closed on Sundays and Mondays.
Rooms are available with either a king-size bed or two singles. Your TV will include ESPN and other subscription TV channels, great for sports fans. If you’re more into films you haven’t been forgotten, as there’s also on demand movies. Sharing with a friend? Maybe you’ll want to consider the Deluxe with two queen beds. Classic rooms are on the lower three floors, while Premiers on the higher floors, offering great views across the city.
The neighbouring world famous Central Park boasts a zoo, children’s playground, turtle pond, art galleries, gardens, arboretums and much more. Children won’t want to miss the Alice in Wonderland statue or the monument to Balto (a husky dog who helped transport life saving medication to Alaska). Less than a mile from the hotel you’ve got the Empire State Building, Madame Tussauds, the Rockefeller Centre and the bright lights of Times Square. Just a little further out there’s the imposing Grand Central station and the Museum of The Dog. To escape the city for half a day take the ferry out to see The Statue of Liberty, where you’ll be able to get some great shots for your social feeds.
This hotel is popular! Rated very good by 8025 people on Tripadvisor
7 Nights Room Only
from £951pp
Facilities
Key facilities
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Gym
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Air-con
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Wifi
Other
- Gym
- 24 hr reception
- Air-con
- Café
- Car park
- Cot
- Internet
- Laundry
- Lift
- Located on a main street
- Safe
- Snack bar
- Wifi
- Luggage room
Location

Midtown West, New York, USA
Address: 870 7th Ave, New York, USA
Phone: +2122478000
Reviews
Tripadvisor rating
Good
8025 reviews
Location
Service
Rooms
Cleanliness
Value
Sleep Quality
Customer Service Leaves a lot to be desired
The stay itself was pleasant, the staff were not overly helpful and the elevators were slow and old - to be expected for the age of the building. The worst part is their broken promises when it came to refunding a night we couldn't attend. Our flight to NYC was cancelled and we travelled a day later, we contacted the hotel to ensure that they didn't cancel our booking. They assured us that this would be fine and they would be happy to refund the night we couldn't attend. I then reiterated this with the check in staff who confirmed they will, but the request must come from our travel agent. I then spoke with Management on check out who again promised that this would be refunded once they received the request. They refunded the resort fee and taxes which was helpful. We have since been refused the refund, our Travel Agent is being ignored by the hotel and they never answer the phone. We were also charged additional hold fees on the last day of our stay which we did not authorise and it has taken weeks for the money to be returned. Such a disappointing experience for our honeymoon, would not recommend this hotel.
Well-located, clean, convenient
My husband and I spent four nights at this centrally-located hotel. The location is definitely the best part. Many sights are within easy walking distance, and the easy proximity to two subway lines takes care of everything else. The hotel and room were clean and the bed was comfortable. The hotel is large and was extremely busy, so there could sometimes be a wait for the elevator (which is very fast, just in constant use), but this was not a problem, just an observation. Wifi was also good. Recommended.
Excellent customer service at the front desk
The customer service is very nice. Angela at the front desk was super helpful when my family and I arrived early last Friday with a red-eye flight. She helped with the check-in and put us on the waiting list to get us in the room a bit earlier. She even made a phone call to the house cleaning department and tried to get us in the room sooner. Although it didn't work out as well as I wished, I still sincerely appreciate the effort that Angela put in to help us. She is so kind and helpful. Her service made our stay in NYC a bright start.
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