ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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USA New York Midtown West

Holiday Inn Express New York City Times Square

Name: Holiday Inn Express New York City Times Square, USA, New York, Midtown West | Thomas Cook
Address: 343 West 39Th Street, New York, 10018, USA
Telephone: 0012122391222
Price range: from £1025.52 per person
Rating: 4

2634 reviews

Overview
Facilities
Location
Reviews

This hotel boasts a great location close to Times Square. With Times Square and Broadway outside the door, guests will find it easy getting to and from your New York City destinations. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of the hotel in Manhattan. La Guardia Airport is less than 11 km away. For the business traveler, there are many major New York business attractions located near the hotel in New York City. With the hotel's convenient Manhattan location, guests can make it on time to all the New York City meetings. Rooms are perfectly forniture and well-appointed with home appliances to ensure the rest.

This hotel is popular! Rated very good by 2634 people on Tripadvisor

7 Nights Bed & Breakfast

from £1,026pp

Facilities

Key facilities

Air-con
Wifi

Other

24 hr reception
Air-con
Car park
Cot
High chairs
Laundry
Lift
Restaurant
Safe
Wifi

Location

Midtown West, New York, USA

Address: 343 West 39Th Street, New York, USA
Phone: 0012122391222

Reviews

Tripadvisor rating

Good

2634 reviews

Location

Cleanliness

Sleep Quality

Service

Rooms

Value

Nope

Dec 2022 | pickonestupid

This hotel is barely acceptable. It is in need of renovation desperately. It isn’t terribly clean, there is virtually no hot water even after running for an extended period of time. The sink stopper broken, sink counter marked up. Toilet runs constantly. Room service should either be all or nothing. Over three days was a a weird combo of something’s touched and others not. I would not recommend this hotel for your stay.

Avoid if you can

Dec 2022 | S8961OCjenniferh

The 1st room given on the 5th floor looked like something out of Bates Motel, the dust was at least 2cm thick, handles fell off , heater hanging off wall and the lights / lamps couldn’t make the room light due to facing some sort of wall it was just like a dungeon When I went to complain was met with a laugh by Avasha,

What a Dump!

Dec 2022 | Yakster007

Hands down the worst hotel I’ve ever stayed in. I choose it for the location and price. I had very, very low expectations of which the hotel managed to exceed. The common areas are filthy. The elevator and hallways were never vacuumed in the 5 days I was there. I kept hoping “maybe today is the day”. The only time my room was cleaned was the day before I checked out. I was usually gone by noon everyday so couldn’t figure that one our. I really don’t require daily housekeeping service when I travel but at least refresh the room a bit and take out the garbage. The staff broke the cardinal rule in the service industry and that is “the customer is always right”. Upon check in I pointed out that the safe in my room wasn’t working to the front desk only to be told “Are you sure?” That’s right, I’m an idiot cause I can’t program a hotel safe. There is no variety of choice for breakfast. Everyday it was either scrambled eggs or “cheese” omelettes, sausages, oatmeal, apples and bananas. That’s it. Maybe they’re not used to multi night stays. I had better food and service at the Pret a Manger on the corner and I was certainly hungry cause you have to run the gauntlet of pot smokers hanging around the front door everyday. When I checked out the clerk said “You’re all set”. When I asked for a copy of my bill they actually said “Seriously?” like it was a problem to print a bill. The shelf above the toilet came off the wall my second to last night when I just set my shaving kit on it to do some pre packing. Maintenance just moved it over and screwed it back into the wall so it’s not in symmetry with the toilet. Unbelievable. Now for the good news to explain my 2 star review. The bed was extremely comfortable and I slept like a baby because it is surprisingly very quiet. I did not hear slamming doors, people next door, traffic, vacuuming at 8am (see above) etc. So it is what it is. Comfortable bed and shower 3 blocks from Times Square. Shop around, there are way better options nearby for the same price.

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