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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
smartline Lanzarote Palm is on the south coast of Lanzarote, one of the Spanish Canary Islands. The island, which is off the coast of North Africa and has a subtropical climate, is famous for its volcanic landscape and its beaches. The hotel is in a popular area a short walk from the beach in Puerto del Carmen, a seaside resort with lots of bars and shopping opportunities. The hotel consists of whitewashed buildings in a Mediterranean style. There are palm trees dotted around the grounds, plus a garden where you can lounge on in the sun. The hotel has two outdoor pools, one of which is for children. As you enjoy the outside area, you can get a drink at the pool bar between dips. There's a pool table if you fancy challenging a fellow guest to a game or two over a beer. Reception is open 24 hours a day and there's a mini market where you can pick up essentials. When it's time to head out of the hotel, you'll find plenty to experience in the wider area surrounding smartline Lanzarote Palm. If you fancy going further afield, you could visit Arrecife, the island's capital city, which is within driving distance of the hotel. Those interested in the island's geological history may wish to go to Timanfaya National Park, also within driving distance, in the northeastern part of the island. Here you can admire volcanic scenery and hold stones that have been warmed from the magma that lies 4km below.
smartline Lanzarote Palm is in Puerto del Carmen and 500m away from the beach. This wide stretch of sand is suitable for bathing and playing games. On Avenida de las Playas, along the seafront, you'll find the widest selection of shops and a range of bars, some of which show sporting events. For a quieter afternoon, you could wander to El Varadero harbour, where you can get a feel for a working Canarian port. There is an ATM approx. 500 meters from the hotel. Golf fans may choose to have a round or two on the course that's a short drive away from the hotel. For a day trip, you may choose to head to Arrecife, which is around 15km away heading east along the coast. Here you'll find further bars and restaurants. You could wander along the promenade and visit the two castles or a museum. There's also a beach with a lagoon.
There's a buffet restaurant at the hotel. For eating out, you'll find a number of options in Puerto del Carmen, including local tapas bars and international options such as Italian and British pub food. You may also wish to try some locally caught seafood during your stay.
For an exhilarating afternoon out, you could head to the water park that's with driving distance of smartline Lanzarote Palm, beyond Arrecife.
Rooms at smartline Lanzarote Palm are airy and decorated in neutral hues with colourful accents. All have a separate living area with a sofa bed.
7 Nights Room Only
from £1,874pp
Facilities
Key facilities
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Gym
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Air-con
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Outdoor pool
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Wifi
Other
- Gym
- Sauna
- Spa
- Massage
- Hot Tub
- 24 hr reception
- Air-con
- Bar
- Car park
- Cot
- Currency exchange
- Laundry
- Lift
- Outdoor pool
- Restaurant
- Shop(s)
- Wifi
- Luggage room
- Poolside snack bar
- Salon
- Tennis
- Kids Club
Location

Key West, Florida, USA
Address: 1500 Reynolds Street, Key West, USA
Phone: +13052963535
Reviews
Tripadvisor rating
 
9875 reviews
Location
Sleep Quality
Service
Cleanliness
Rooms
Value
If you expect updated rooms and clean overall experience, don't stay here.
Changed rooms in the first half hour. Halls filthy and look to have never been vacuumed. Torn and rippled carpet (trip worthy), furnishings need replacing. Tables that are rusted, showers that leak across the floor. Just what you want to do on vacation, mop up the floor every time someone takes a shower so no one slips and falls or drops a hairdryer to get electrocuted. I think that gives a good picture.
Beautiful, historic property with sincerely caring staff!
Rianna, the Operations Manager, along with her staff, are some of the kindest staff from the Hilton hotel group. She did everything possible to make our Stay wonderful. Yes this property is in serious need of renovation, and we hear that they will be getting this makeover soon. Yet what makes this property the best is Rianna’s management skills. We hope to return again once the renovations are complete.
Potentially great but…
So much potential. The people who work at the hotel are amazing. From the gentleman at the Hilton honors desk to the waiters at the pool. The property has a great location-private beach and two pools on the beach. The outside of the hotel is really classic, like 1950s cuba. The problem is the conditions of the rooms. They are old, tired and don’t have a really clean feeling (not because cleaning service is bad but the rooms and linens etc are just old and shabby). The owners of this hotel should be ashamed of themselves. They have such a potential gem but they let it go downhill. Maybe they do it because they can-still make $$ because of location. But like a sports team with good players but bad owners this place needs to get new ownership.
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