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ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
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ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
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Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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- Overview
- Facilities
- Location
- Reviews
Cinnamon Citadel is a city hotel situated just 5 kms from the lively city of Kandy. Close by, guests can explore the host of shops and entertainment venues and the hotel is located close to links to the public transport network ensuring ease of access to other areas of the city. The hotel is spectacularly set amidst historic monuments, enchanting forests, great rivers and breath-taking views of picturesque mountains and valleys. The beauty of its surroundings is reflected in every aspect of the hotel with stunning accents of a bygone era mixed with modern conveniences. Featuring a delightful blend of retro style and emblematic elements of the rich heritage of Sri Lanka the hotel exudes serenity and luxury at every turn. The hotel boasts a wealth of exemplary services and amenities to ensure that the individual needs of every guest are met to the last detail.
This hotel is popular! Rated excellent by 3944 people on Tripadvisor
Facilities
Key facilities
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Gym
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Air-con
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Outdoor pool
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Wifi
Other
- Babysitting
- Gym
- Sauna
- Spa
- Massage
- Hot Tub
- 24 hr reception
- Air-con
- Airport Shuttle
- Bar
- Bike Hire
- Café
- Car hire
- Car park
- Cot
- Currency exchange
- Laundry
- Lift
- Located on a main street
- Medical service
- Outdoor pool
- Pool Table
- Restaurant
- Safe
- Shop(s)
- Table tennis
- Terrace
- Wifi
- Luggage room
- Poolside snack bar
- Squash
Location

Kandy, Sri Lanka, Sri Lanka
Address: Srimath Kuda Ratwatta Mawatha, 124, Kandy, Sri Lanka
Phone: +94812234365
Reviews
Tripadvisor rating
Excellent
3944 reviews
Sleep Quality
Location
Cleanliness
Rooms
Value
Service
One of best cinnamon experience
Great experience.... Superb hospitality.... Delicious food though the spread is bit small than the regular cinnamon buffets... The property has unique interior designs... Rooms are spacious (Deluxe Room)...
Lovely stay and exceptional food
Two families (us and our friends) stayed with our children for one night and had one of the best stays. Service and food was exceptional. The best hoppers we have had in a long time! We asked the head chef, Mr Ranaweera, about hoppers the night before and enjoyed hoppers for breakfast. Thanks to Me Ranaweera and the lovely hotel staff. Nathan and Anne
Hotel overlooking the River
We stayed here for 2 nights, it’s a little out of the town of Kandy so you need to get a tuktuk into the town as it’s a fair way to walk. The setting is lovely, right on the river, there is plenty of sun beds around the pool area to relax and the bar is open. The live entertainment was good quality. The buffet food had a good selection and choice of food, drinks and cocktails were reasonable on the menu. Room was clean and comfortable.
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