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Spain Madrid Madrid

RIU Plaza España

Name: RIU Plaza España, Spain, Madrid, Madrid | Thomas Cook
Address: Gran Via, 84, Madrid, 28013, Spain
Telephone: +34919193393
Price range: from £756.15 per person
Rating: 4

1965 reviews

Overview
Facilities
Location
Reviews

The Hotel Riu Plaza España, located in the emblematic Edificio España on Madrid's Gran Vía, has 26 floors with a wide range of facilities to make your stay a memorable experience. This hotel on the Gran Vía offers free WiFi throughout the hotel, a Sky Bar with breathtaking views of the city, an outdoor swimming pool located on the 20th floor, 24-hour gym and conference rooms for holding your best events.The Hotel Riu Plaza España offers you more than 550 rooms, each with a mini-fridge, air conditioning and heating, an electronic safe, and a complimentary welcome kit, among many other amenities, to make your stay as pleasant as possible. And, if you like, you can cool off in the outdoor swimming pool located on the 20th floor, or do your daily workout in the 24-hour gym.The gastronomic offer of this hotel on the Gran Vía is sure to delight you. In the restaurant, you have buffet breakfasts with show-cooking stations that will help you start the day full of energy; in the Gastro Bar, you can have lunch and dinner and try delicious snacks; and in the Sky Bar and lobby bar, we'll serve you the best drinks and appetisers.

This hotel is popular! Rated very good by 1965 people on Tripadvisor

7 Nights Bed & Breakfast

from £756pp

Facilities

Key facilities

Gym
Air-con
Outdoor pool
Wifi

Other

Babysitting
Gym
24 hr reception
Air-con
Bar
Café
Car park
Cot
Currency exchange
Housekeeping
Laundry
Lift
Medical service
Outdoor pool
Restaurant
Safe
Sun terrace
Terrace
Wifi
Luggage room

Location

Madrid, Madrid, Spain

Address: Gran Via, 84, Madrid, Spain
Phone: +34919193393

Reviews

Tripadvisor rating

Good

1965 reviews

Cleanliness

Location

Service

Rooms

Value

Sleep Quality

Travelers' choice award

The views of the city! ❤️

Jan 2023 | Kristin H

This place is a tourist attraction worth the visit! You can see in every direction and you are on top of the world it feels like ❤️ Has a glass floor to walk over that shows down 27 floors. If you have vertigo this part may be hard :) Wonderful visit here.

Not recommended

Jan 2023 | Ankush S

This hotel has two things which are good rest I have never been to such a hotel that doesn't even care about guest satisfaction. The breakfast Staff and Housekeeping were the only things I liked about the hotel. I booked 7 nights and felt like having paid money for a hotel which is charging for the location, not for the services. They do not have 24 hours room service, they will give you only one small bottle of water and in case you need water at the night they will ask you to come down and buy it as they do not have staff to help you. I requested them to give me a room at the time of arrival but they gave me the room which was booked and asked me to check out after 2 days and they will give me another room. I was sitting with my guest and before giving me food they forced me to pay the bill and it was so embarrassing and not acceptable. They thought that they have the best sky bar and the guest needed them they don't need guest. We waited for our order for a long and as soon as the order arrived the staff came and stood in front of us and asked for money and when I asked him to send his senior as I need to speak nobody came and least bother to even meet or speak further. I requested the front office staff to send somebody to rectify my locker on the 3rd day and nobody till check out came to rectify my problem. The doorman is so rude that you keep asking him to open the door and you will not find him during the night, he generally locked the door and you keep standing waiting for him to come and open the lock. You need to go out for the food as the hotel has a limited menu being such an expensive hotel and they do not have items available to eat in the restaurant. You will find the same breakfast every day and no changes at all. I don't recommend this hotel at all.

Time Square in Madrid

Jan 2023 | IsmailM1064

Centrally located in the heartbeat of Madrid, this hotel exceeded my expectations.The front desk were extremely welcoming and staff throughout made our stay easy. The rooms were clean and the breakfast was lovely, however make sure to go early as it can get a little busy. Taken together, I would recommend this hotel in Madrid as it meets all the traditional criteria.

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