ATOL Protected
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
ABTA Protected
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
Secure trust account
Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday

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Secrets St James Montego Bay

Jamaica Jamaica Montego Bay

8853 reviews

Secrets St James Montego Bay is a beachfront hotel set within a quiet peninsula on the north western coast of Jamaica. The hotel overlooks the Caribbean Sea with a long stretch of white sandy beach and is a short drive to the resort centre. During your stay you can relax within the hotel's pool area, where you'll find a sun terrace with several cabanas surrounding four outdoor pools. For activities, you have the choice of working out at the gym, joining in with an aerobics class or playing a game of tennis. For further relaxation, you can head over to the hotel's spa, which has a sauna, a whirlpool, massages and beauty treatments including exfoliations, pedicures and manicures. St. James Main Beach is steps from the hotel where you can enjoy the ocean views with a drink brought to you by the beach waiter service. For more action, you can join in a game of beach volleyball or take part in the hotel's organised water activities. The hotel has several options for evening meals, including an open air seafood restaurant. After dinner, you can enjoy the hotel's evening entertainment or spend time in one of the bars until late into the night.

St. James Main Beach is 90m from the hotel, while the main centre of Montego Bay is 3km away. To explore more of the area, you can visit Rose Hall, a Jamaican Georgian house 20km drive north from the hotel. Driving further out, the Martha Brae River, 42km away, is a popular spot for rafting. East of the hotel is Dunn's River Falls; a waterfall and park where you can climb the waterfall, relax on the beach or sit in one of the natural pools. If you fancy a round of golf, the 18-hole White Witch course is 14km from the hotel and has panoramic views of the ocean.

The hotel has nine bars serving drinks throughout the day and evening. For meals, there's a buffet restaurant offering breakfast lunch and dinner options, plus eight a la carte restaurants serving a wide variety of international cuisines. The hotel's cafe also serves hot drinks, pastries and ice cream.

The hotel offers several different activities throughout the day including aqua aerobics, basketball and football, plus the chance to play a game of darts or pool.

Each room has a balcony, minibar and flatscreen TV, plus the choice of room service. The rooms also have Wi-Fi and air conditioning.

(butler services, VIP transfers, preferred club, honeymoon trips, wedding and anniversary celebrations, private and group tours, laundry services, medical facilities, shopping centre)

This hotel is popular! Rated excellent by 8853 people on Tripadvisor

Facilities

Gym
Air-con
Wifi

Games Room
Gym
Sauna
Spa
Massage
Beauty Salon
Entertainment Program
Hot Tub
Steam bath
24 hr reception
Air-con
Bar
Bike Hire
Café
Car hire
Car park
Casino
Cot
Currency exchange
Laundry
Lift
Medical service
Night club
Pool Table
Restaurant
Safe
Shop(s)
Wifi
Aerobics
Aqua fit
Badminton
Beach volleyball
Canoeing
Salon
Tennis
Theatre
Volleyball
Windsurfing

Location

Montego Bay, Jamaica, Jamaica

Address: , Lot 59A Freeport Montego Bay, Montego Bay, Jamaica

Phone: +18769536600

Important information

Travel aware

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Reviews

Tripadvisor rating

4.5

Excellent

8853 reviews

Rooms

Service

Location

Value

Cleanliness

Sleep Quality

Eric’s 45th Birthday

Nov 2022 | jessicamV2042KK

Ja’Maal was one of the keys to making my mates birthday trip the best vacation ever. As soon as we arrived to the resort he greeted us and welcomed us with the upmost hospitality. And all during our stay he went above and beyond to accommodate are needs. He basically was my mates personal helper cause all during the trip all my boyfriend would say is where is Ja’Maal? Go get Ja’Maal. And every time Ja’Maal would appear. Can’t wait to return!!! And we will be looking forward to seeing Ja’Maal . Thank you for your service.

Vacation

Nov 2022 | Voyage8978

Jamal is a fabulous bellman. He’s not only friendly but super attentive. He is our favorite bellman. Love him. Daniel by the beach pool water was super nice and also attentive. Your beach was absolutely stunning as well as all the excursions we went on. Babmboo rafting was wonderful.

Pretty Good just book it!

Nov 2022 | Excursion13015840274

After reading all the bad recent reviews at St James I was about to cancel my trip with only two days to go before the trip. I just felt like I HAD to write this review to hopefully help offset some of this negative feedback. Remember people tend to write about the bad but rarely take the time to review the good. Overall this is a solid 4 stars. People and attitude wise it would be a 5. This is about my 6th all inclusive but first Secrets, and in comparison I would definitely book with them again. Check in – Oiden and Tahsa were our check in staff. Yes there were people in front of us but they took the time to explain everything I needed to know prior to us leaving. Check in took about 20 min that included us having to wait our turn. I think it would help to have more desks for check in during peak times but luckily we weren’t at peak. Room – we had gotten an ocean view but a when I checked in all I could see was a huge tree, I called downstairs and VERY very nicely asked if there was anyway they could relocate us to an upper floor. In less than 15min, Curtis was up there ready to move us into a new room with complimentary bottle of wine and fruit. Food – I read horrible reviews and honestly it is pretty typical of resort food, its not the best but it is still flavorful and full of flavor. Our first night we ate with at Boudreaux and our server was Leticia she was phenomenal, all our servers were I am sorry I didn’t get all the names. I wanted to try the Mexican but was a little skeptical due to me being Mexican and my taste buds can be critical, but we actually met not the executive but the next one down Carmelino and he said not to fear, well it was actually very very good. Still my favorite will have to be the Asian restaurant, we did not get hibachi reservations unfortunately but we still ate there and would definitely recommend as a must do. Don’t sleep on Oceana for lunch, the salad bar has plenty of seafood in it and you can make a meal out of it. Room service breakfast was definitely better the world market but you have to plan for it because delivery is about 1-1.5 hours. I ordered through the AMR collection app, I had one lady (Amanda nightshift) tell me they don’t like us using the app, I kind of ignored her but then kinda didn’t. so what I did was order on the app then call room service and tell them I had placed an order on the app if they could pull the ticket. The lady I spoke with the following morning was VERY appreciative that I called her to tell her and so I continued to do so during the trip with no issue. (the selection was broader on the app, although you have to write notes on how you want your eggs or steak done) Bars – we really only hung out at one, I wan to say maybe it was the wild orchard bar with Kadisha, Captain, Cruze, Okeive were GREAT! I read that they run out of liquor so I had brought my own bottle from the airport and only used it on a day I went on an excursion, (which was absolutely NOT the best), one morning I was there right at opening and there was no Vodka—Cruze went out to fill my cup and brought it back, by the time it was time to refill it they had plenty of bottles. Checkout – no unexpected charges, no delay, nothing bad. All the bag attendants are really friendly not only in check in but checkout as well. We went to the spa—The massage was GREAT but the facilities do need a bit of renovation. Overall property - At the end of the day it’s kind of like all waterfront properties, stuff gets old due to moisture, not sure when things are supposed to get remodeled but again it wasn’t brand new but it was run down either like some have stated. No money ever went missing, but then again I had it in the safe. I only had one bad attitude experience and it was with my Amstar rep (which is not part of the hotel) the next day I saw she was still working so I didn’t ask my question, on the Sunday before leaving I saw a new person, Melrose, and he assisted and was so nice like everyone else.