Secrets St James Montego Bay

Secrets St James Montego Bay is a beachfront hotel set within a quiet peninsula on the north western coast of Jamaica. The hotel overlooks the Caribbean Sea with a long stretch of white sandy beach and is a short drive to the resort centre. During your stay you can relax within the hotel's pool area, where you'll find a sun terrace with several cabanas surrounding four outdoor pools. For activities, you have the choice of working out at the gym, joining in with an aerobics class or playing a game of tennis. For further relaxation, you can head over to the hotel's spa, which has a sauna, a whirlpool, massages and beauty treatments including exfoliations, pedicures and manicures. St. James Main Beach is steps from the hotel where you can enjoy the ocean views with a drink brought to you by the beach waiter service. For more action, you can join in a game of beach volleyball or take part in the hotel's organised water activities. The hotel has several options for evening meals, including an open air seafood restaurant. After dinner, you can enjoy the hotel's evening entertainment or spend time in one of the bars until late into the night.

St. James Main Beach is 90m from the hotel, while the main centre of Montego Bay is 3km away. To explore more of the area, you can visit Rose Hall, a Jamaican Georgian house 20km drive north from the hotel. Driving further out, the Martha Brae River, 42km away, is a popular spot for rafting. East of the hotel is Dunn's River Falls; a waterfall and park where you can climb the waterfall, relax on the beach or sit in one of the natural pools. If you fancy a round of golf, the 18-hole White Witch course is 14km from the hotel and has panoramic views of the ocean.

The hotel has nine bars serving drinks throughout the day and evening. For meals, there's a buffet restaurant offering breakfast lunch and dinner options, plus eight a la carte restaurants serving a wide variety of international cuisines. The hotel's cafe also serves hot drinks, pastries and ice cream.

The hotel offers several different activities throughout the day including aqua aerobics, basketball and football, plus the chance to play a game of darts or pool.

Each room has a balcony, minibar and flatscreen TV, plus the choice of room service. The rooms also have Wi-Fi and air conditioning.

(butler services, VIP transfers, preferred club, honeymoon trips, wedding and anniversary celebrations, private and group tours, laundry services, medical facilities, shopping centre)

Flight + Hotel

7 Nights All Inclusive

from £1,641 per person

Secure today from £39pp

check price & availability

Hotel only

All Inclusive

from £187 per person per night

Secure today from £10pp

check price & availability

Facilities

  • gym_icon
    Gym
  • aircon_icon
    Air-con
  • wifi_icon
    Wifi

Location

world_map

Montego Bay, Jamaica, Jamaica

Address: , Lot 59A Freeport Montego Bay, Montego Bay, Jamaica

Phone: +18769536600

Reviews

Tripadvisor rating

4.5

Excellent

8678 reviews

Value

Location

Sleep Quality

Cleanliness

Rooms

Service

Great Vacation

May 2022 | Bigtime241

Stayed here May 3rd to 10th. Had an amazing time. Food, guests and staff were great. Stayed in the preferred section. Which gives access to all 3 resorts. Breathless, wild orchid and St. James. The foam pool parties were fun. Guests were very friendly. Staff very accommodating. Room was great. Bed and pillows very comfortable. Good drinks. Did the spa and wife had a massage. She loved it. Special shout out to The Cowboy at the world cafe who gave amazing service and even sang a song which had the wife tear up. He's a great guy. Thanks to Runique our concierge who made sure we had whatever we needed. Shout out to Everett the bartender by the preferred beach. Can't remember the name of the bar. Thanks to Carlton who gave us freshly cut water coconuts daily. Also loved the jerk chicken cart. Night entertainment was on point. Room turnover could improve. 3 days the room wasn't turned over. had to voice my concern with the front desk who was able to send someone. You need to get up early in the morning to secure a spot by the beach. More can be done to enforce guests not staying in the preferred section not to use the lounge chairs in this area. We also met some good couples that we plan on staying in touch with. Staff work hard. Doesn't hurt to leave a couple dollars for good service. I would think any of these negative reviews are from people who just can't be pleased.

Reunited my 25th anniversary trip

May 2022 | E4118UBediths

I travel frequently and this is the first time that I found myself wanting a Vacation to end due to it being so awful. I have traveled to Jamaica over 10 times in the last 5 years but after this trip I will strongly consider ever coming back due to the treatment at secrets St James. Upon arrival we were taken to the preferred lounge, on the way a guy on a golf cart didn’t stop and hit the luggage cart pushing it into the worker and myself. I am sure there is camera footage to back it up. As we got checked in we were told that we needed to meet with Shanice to get our $200 in coupons to be used on the resort. She advised us that if we needed anything she would help make it happen. She asked about what we wanted to do during the week. We let her know that we were celebrating our 25th anniversary and were there to renew our vows. The only other thing that we wanted to do was to get a couples massage. She called and booked us 80 mins that we requested. Afterwards she said that she could get us $400 off if we agreed to go to a sales presentation. We were hesitant but agreed to a 90 min presentation. She called us the morning of to confirm and told us our meeting with the wedding coordinator was wrong on our paper (it said 11) she told us it was really 12. Come to find out she changed it to give more time for the sales pitch even though it started at 830am! Way more than the 90 mins we agreed to. We would never have agreed to it being moved as it was the sole propose of this trip. Once we made it to our swim up room we discovered there were no loungers at all on the swim deck like had been in the pics. There were only straight back chairs on the porch. We asked our butler who said they were removed for Covid? This makes no sense at all since the only people that would use them are the two people in the room. Additionally both breathless and wild Orchid had them! What’s the point in a swimOut room if you can’t even enjoy it? Waste of extra money! There was also no curtain on the porch for privacy. What’s the point in a double tub that you can’t even use with out privacy? As for the room it’s self it’s sup par at best. The coffee maker doesn’t work which was reported and never fixed. The curtains have holes in them and kept falling down. My husband had to fix them multiple times during our stay. Everything was dated and the floor was cheap laminate. Who puts this type of floor in a swim out? You can feel it move when you walk across it. There is a connecting room door that has no deadbolt, and was so thin we could hear every word the people said next door. The tablet in the room doesn’t have updated information and the menus don’t match what is at the restaurants. Still determined to not let this ruin our trip we carried on. We went to the sales pitch which after 2 1/2 hours we left. We told them our experiences so far but told us to not judge them based off this hotel. They admitted it was number 11 on the list. We were ready for our spa day, we went there an hour before as we were instructed only to be told that we were only booked for 50 not 80 that we requested. We were basically told to take it or leave it. We were upset and went to speak with shanice who was unavailable but they told us in the lobby they had fixed it that we were to go back to the spa. At this point we had the hydrotherapy only about 20 mins instead of the hour. After the 20 mins they come back and once again told us we could only have 50 mins. At this point I gave up and went to get dressed. The spa manager got involved and come to find me. She said she had fixed it and she herself was going to give one of the massages. The manager is one of the better assets. Our big day arrived, our 25th anniversary and vow renewal. Right before it starts to rain. So they try to wait a while for it to clear and it doesn’t so we have to be moved inside. Ok disappointed? Yes but I know this can’t be avoided. They come pick us both up on the smallest golf cart and put us on the back with an umbrella. We were soaked all the way through by the time we got there. They had larger carts, it’s beyond me why they didn’t use one so we could have been inside. We were then taken to a hallway, An undecorated hallway where workers were carrying tables and equipment into what appeared to be a ball room. How pathetic is there not a place to use in the event of rain?!!! Oh wait there was but it was being set up for a door dash party so we got a hallway. We try to make the best of it, but The entire time i was trying not to Cry. How many times do people get to renew their vows on their 25th anniversary? Ok so for the icing on the cake.. they drop our cake trying to move it to get a pic where it doesn’t look like we are in a hallway. Our day was absolutely ruined!!! I will never get this day back and I had to redo my hair and put back on a dress for pictures, so I can pretend it was nice. I am crushed from this experience! I wish I had never come here! 7k for HORRIBLE service!

CAN’T WAIT TO RETURN!!!

May 2022 | Departure24763594410

Amazing couples trip. The resort was spectacular. Food and service were top notch. The entertainment employees were phenomenal - Baywatch, Angel, Kemstar, Calvin, Chevvon, Shamari, just to name a few, made our trip so special. Our bell hop, JA’MAAL is one for the books. He took care of us from the moment we stepped foot on the property until the morning we departed. On and off property we were treated amazing. One of our waiters “The Cowboy” sang to us during breakfast and he had an amazing voice. We LOVED everything about our trip. We cannot wait to return and see everyone again!

ATOL protected

Your money is safe with our secure trust account

Low deposits

Fee free low deposits from as little as £39pp

Rated 4.2 on Trustpilot

We are trusted by our customers

24/7 on holiday support

Expert help whilst you are on holiday